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Cognizant
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Intune+ SCCM

Intune+ SCCM

Cognizant

3 - 5 years

0 Lacs

Pune Chennai Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Intune SCCM L2 Support End User Computing Mobile Device Management

Work Mode

Hybrid

Job Type

Full Time

Job Description

Minimum 4+ years experience in End User Computing Domain and Technologies including SCCM I/;Sound knowledge on processes for Software Distribution processes and toolsets (Applications/Packages/App-V packages) and App Catalogues. Sound knowledge on Security Patch Management processes and custom reporting, 3rd Party Application patching, Vulnerability Management toolsets. Good knowledge on SQL and WMI queries, collections, user and device affinity, collections and compliance settings. Good knowledge on Image Management processes along with supporting toolsets like MDT, WADK, and Cloud based provisioning. Have understanding / working knowledge on Technologies like Office 365, Intune, Azure, Application Packaging, and Virtualization technologies. Deep knowledge on Operating system versions (Windows 10, Windows 7, Server 2012, 2016), its configurations. Ability to support issues pertaining to SCCM infrastructure, Image Management and relevant services. Understanding of Service Level Agreements and ITIL Processes and Ensure goals for (SLA) Service Level Agreements are met along with Service Now Tool. Excellent knowledge on supported processes like Requirements gathering, Customer and Stakeholder communications, Project control incl. effective learning skills. Good English Communication Skills - Spoken and Written including technical writing; with strong interpersonal skills Flexible with Shifts (open for 24*7 support) Sound knowledge on Security Patch Management processes and custom reporting, 3rd Party Application patching, Vulnerability Management toolsets. Good knowledge on SQL and WMI queries, collections, user and device affinity, collections and compliance settings. Provide the L3/L4 support for the issues pertaining to SCCM infrastructure, Image Management and relevant services. Understanding of Service Level Agreements and ITIL Processes and Ensure goals for (SLA) Service Level Agreements are met along with Service Now Tool. Good English Communication Skills - Spoken and Written including technical writing; with strong interpersonal skills Flexible with Shifts (open for 24*7 support) Interested Candidates can share your updated resume to the below email id: sowmiya.m212910@cognizant.com

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Intune+ SCCM