Posted:-1 days ago|
Platform:
Remote
Full Time
We are hiring enthusiastic and customer-oriented individuals for (Work From Home) International Voice Process (Night Shift).This is a customer support role for Ecommerce/ Retail and Banking for Voice process
Provide high-quality voice-based support to international customers.
Handle queries via phone, in a timely and professional manner.
Troubleshoot and resolve customer issues effectively.
Maintain customer satisfaction and adhere to quality and performance standards.
Work in 24x7 rotational shifts, including night shifts.
Excellent English communication skills.
Strong interpersonal and problem-solving skills.
Comfortable with rotational shifts (24/7 operations).
Should have atleast 6 months of international BPO Voice process experience.
Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:
Central Line: Kalyan to Sion
Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)
Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
Shift: 24x7 rotational (including night shifts)
Weekly Off: 2 rotational offs
Work Mode- WFH (post training)
Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs.
Sutherland
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