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international voice process || fresher & exp || 5lpa || Hyderabad ||

international voice process || fresher & exp || 5lpa || Hyderabad ||

Axis Services

0 - 4 years

4 - 5 Lacs

hyderabad chennai bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

fluent english voice process communication skills bpo voice international voice process international call center voice support us process international voice us voice process international bpo international calling uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle inbound and outbound interactions through voice, chat, and email.
Resolve customer queries, complaints, and technical issues effectively.
Ensure excellent customer experience with professional and empathetic communication.
Provide accurate information regarding products, services, and policies.
Maintain records and update CRM tools as per process guidelines.

Eligibility Criteria

Education:
Intermediate / Graduate / Undergraduate (any discipline).
Experience:

Freshers with excellent communication skills are welcome.
2 years of international customer support experience preferred (voice/technical support/Non voice).

Skills Required:

Excellent spoken & written English.
Problem-solving and adaptability to rotational shifts.
Strong interpersonal & customer handling skills.

Salary Range:

3.0 LPA - 5 LPA
(based on experience & last CTC).
Performance incentives + travel allowances.
Cab facility (1-way/2-way, depending on process).
Shifts:
Rotational | 5 days working | 2 rotational offs.

Interview Process

HR Screening
Online Assessment
Operations Round

Interested candidate can share the reume

HR Swetha - 9030168276

swetha.h@axisservice.co.in

Referances are Welcome

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