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International Customer Support (Voice)|| Freshers & Experience||

International Customer Support (Voice)|| Freshers & Experience||

Axis Services

0 - 5 years

2 - 6 Lacs

hyderabad

Posted:18 hours ago| Platform:

Apply

Skills Required

query handling outbound process query resolution inbound voice process international voice process bpo solving queries voice process us process communication skills bpo voice customer care us voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Customer Support (Voice) || Freshers & Experience||

Location:

Qualification:

Experience:

Roles & Responsiblities:

Provide customer support via phone calls for international customers, in multiple languages.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.

Requirements and Skills:

Strong ability to communicate .
Excellent problem-solving and customer service skills.
Good working knowledge of computers and telephone systems.
Patience with customers and ability to handle tough situations.

What We Offer

Salary up to
6 LPA
based on experience.
Performance incentives.
Growth opportunities within the organization.
Supportive work environment and skill development.

Employment Type :

Contact for Interview:

Navya Sri HR : 9100248649.

Mail id: kotha.navyasri@axisservice.co.in.

Reference Appreciated!!

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