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International Customer Service-( Females Only Day Shift)

1 - 3 years

1 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Full Time

Job Description

Job Title: Customer Service Executive Company: SJ Logistic Location: Wagle Estate, Thane Experience Required: 1 to 3 Years Work Timing: Day Shift Working Days: 5 Days (Monday to Friday) Job Description: SJ Logistic is seeking a motivated and detail-oriented Customer Service Executive to support our operations team. The ideal candidate will have 13 years of experience in logistics or supply chain operations and be familiar with transportation coordination, documentation, and customer handling. Key Responsibilities: Coordinate daily logistics operations and ensure timely dispatch/delivery of goods. Liaise with transporters, vendors, and internal teams for smooth execution of shipments. Maintain and update shipment records and logistics data in the system. Handle documentation including invoices, e-way bills, LR copies, and PODs. Monitor inventory levels and ensure stock accuracy. Assist in route planning and cost optimization. Address and resolve customer delivery issues or delays. Requirements: Bachelor's degree preferred (in Logistics, Supply Chain, Commerce, or similar). 1 to 3 years of hands-on experience in logistics/supply chain. Proficiency in MS Excel and basic ERP systems. Good communication and coordination skills. Ability to work in a fast-paced environment and handle pressure.

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