Receptionist - Kalina (Andheri)

Job Description

Role & responsibilities 1. Front Desk Management Greet customers and visitors warmly as they enter the dealership. Direct visitors to the appropriate departments (sales, service, finance, etc.). Maintain a clean and welcoming reception area. 2. Telephone and Communication Handling Answer incoming calls promptly and professionally. Direct calls to the appropriate staff members or departments. Take accurate messages when required and ensure timely follow-up. 3. Customer Support Provide basic information about vehicles, services, promotions, and dealership hours. Assist walk-in customers with initial queries or paperwork. Schedule test drives or service appointments when necessary. 4. Administrative Duties Maintain visitor logs and appointment schedules. Handle basic filing, photocopying, and data entry tasks. Support the sales or service team with documentation or forms. 5. Coordination and Liaison Coordinate with the sales, service, and finance departments to ensure smooth customer flow. Communicate effectively with team members to relay important customer information. 6. Inventory and Office Supplies Monitor front office supplies and notify management of stock needs. Ensure brochures, forms, and promotional materials are available and neatly organized. Preferred Skills Excellent verbal and written communication. Friendly, approachable, and customer-oriented demeanor. Basic computer skills (MS Office, CRM or dealership software). Professional appearance and etiquette. Working Days - 6 days Work Shift - General Shift