Posted:1 week ago|
Platform:
Work from Office
Full Time
- Take appropriate steps to resolve customer's problems
- Troubleshoot technical issues related to customers services
- Communicate effectively and close the loop with clients in case of observations
- Update status in internal as well as client tools
- Graduate either Fresher/Experienced
- Good communication and interpersonal skills
- Ability to quickly and efficiently assimilate process knowledge
- Professional in conduct/behaviour, appearance and communication
- Understanding of web technology and cable setup
- Reliability in terms of attendance and timing
- Flexible for 24x7 shifts
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