International BPO Customer Support Voice Process CTC upto 30k

SANCTUS HR SERVICES

0 - 3 years

2 - 3 Lacs

bengaluru karnataka india

Posted:13 hours ago| Platform: Foundit logo

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Skills Required

customer service call handling problem solving product knowledge time management crm software active listening multitasking freshers international bpo

Work Mode

On-site

Job Type

Full Time

Job Description

HIRING for International Voice Process in E-commerce

Location: Marthahalli

PUC / Graduate with Min 6 Months Intl Voice Exp

Freshers ctc 25k

Exp CTC : 30K

To schedule an interview Ring Anu / Whatsapp updated cv 9620551244

For International Process ONLY

* 5days working

* 2days rotational off

* 2 way cab

Benefits:

Health insurance

Life insurance

Provident Fund

Description

We are seeking motivated and dynamic individuals for the role of International Voice Process in our E-commerce team. This position involves interacting with customers globally, providing them with exceptional service and support related to their online shopping experiences.

Responsibilities

Handle inbound and outbound calls to assist customers with their inquiries related to e-commerce products and services.
Provide accurate and timely information to customers regarding order status, product details, and returns.
Resolve customer complaints and issues efficiently to ensure customer satisfaction.
Maintain detailed records of customer interactions and transactions in the system.
Collaborate with other team members and departments to ensure seamless customer service.
Achieve individual and team performance targets and metrics.

Skills and Qualifications

Excellent verbal and written communication skills in English.
Strong customer service orientation and problem-solving abilities.
Familiarity with e-commerce platforms and online shopping processes.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong attention to detail and organizational skills.
Flexibility to work in shifts

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