International BPO Customer Support Voice Process CTC upto 30k

0 - 3 years

2 - 3 Lacs

Posted:13 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

HIRING for International Voice Process in E-commerce

Location: Marthahalli

PUC / Graduate with Min 6 Months Intl Voice Exp

Freshers ctc 25k

Exp CTC : 30K

To schedule an interview Ring Anu / Whatsapp updated cv 9620551244

For International Process ONLY

* 5days working

* 2days rotational off

* 2 way cab

Benefits:

Health insurance

Life insurance

Provident Fund

Description

We are seeking motivated and dynamic individuals for the role of International Voice Process in our E-commerce team. This position involves interacting with customers globally, providing them with exceptional service and support related to their online shopping experiences.

Responsibilities

  • Handle inbound and outbound calls to assist customers with their inquiries related to e-commerce products and services.
  • Provide accurate and timely information to customers regarding order status, product details, and returns.
  • Resolve customer complaints and issues efficiently to ensure customer satisfaction.
  • Maintain detailed records of customer interactions and transactions in the system.
  • Collaborate with other team members and departments to ensure seamless customer service.
  • Achieve individual and team performance targets and metrics.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong customer service orientation and problem-solving abilities.
  • Familiarity with e-commerce platforms and online shopping processes.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.
  • Flexibility to work in shifts

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