Description We are seeking enthusiastic and motivated freshers/entry-level candidates for the position of Customer Support Executive in our BPO team. The ideal candidate will be fluent in both English and Hindi and will possess a strong desire to help customers and solve their issues. Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive Process:- Voice Process Work From Office Any Graduate can apply PAID TRAINING To schedule an interview Ring 9986807212 / Whatsapp updated cv 9620551244 Responsibilities Respond to customer inquiries via phone, email, and chat in English and Hindi. Provide accurate, valid, and complete information to customers using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Maintain customer records by updating account information. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers and ensure their satisfaction. Skills and Qualifications Good communication skills in both English and Hindi, both written and verbal. Strong problem-solving skills and the ability to think on your feet. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. A positive attitude and a passion for customer service. Strong attention to detail and ability to follow instructions accurately.
HIRING for International Voice Process in E-commerce Location: Marthahalli PUC / Graduate with Min 6 Months Intl Voice Exp Freshers ctc 25k Exp CTC : 30K To schedule an interview Ring Anu / Whatsapp updated cv 9620551244 For International Process ONLY * 5days working * 2days rotational off * 2 way cab Benefits: Health insurance Life insurance Provident Fund Description We are seeking motivated and dynamic individuals for the role of International Voice Process in our E-commerce team. This position involves interacting with customers globally, providing them with exceptional service and support related to their online shopping experiences. Responsibilities Handle inbound and outbound calls to assist customers with their inquiries related to e-commerce products and services. Provide accurate and timely information to customers regarding order status, product details, and returns. Resolve customer complaints and issues efficiently to ensure customer satisfaction. Maintain detailed records of customer interactions and transactions in the system. Collaborate with other team members and departments to ensure seamless customer service. Achieve individual and team performance targets and metrics. Skills and Qualifications Excellent verbal and written communication skills in English. Strong customer service orientation and problem-solving abilities. Familiarity with e-commerce platforms and online shopping processes. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and organizational skills. Flexibility to work in shifts