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International BPO Chat process in Kolkata

1 - 6 years

0 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY
Job Title: Customer Support Associate (Chat)

Location: DLF2, Rajarhat, Kolkata
Work Mode: Work from Office
Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs)
Salary: Up to 4.2 LPA (based on experience and last drawn CTC)

Company Overview:

Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally.



Requirements
  • Minimum 1 year of experience in an international BPO (chat/email process)
    Strong command over English both written and verbalKnowledge of customer service principles and practicesBasic technical knowledge is a plusFlexible to work in 24/7 rotational shifts

  • Educational Qualification:
    • Undergraduates, Graduates, and Postgraduates are eligible to apply



    Benefits

    Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits

     

    Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.



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    2coms
    2coms

    Recruitment & Consulting

    Bangalore

    501-1000 Employees

    897 Jobs

      Key People

    • Sourav Ghosh

      Founder & CEO
    • Sanjeev S.

      Chief Operating Officer

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