At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.Job Description: We are seeking self-driven and result-oriented individuals who have an inclination for data, like working with people and are keen to build a career in Workforce Management domain. We are looking for go-getters who can work in a team and provide the best possible staffing solutions to our extremely dynamic business teams. The suitable candidate will be responsible to review staffing requests through our prescribed demand intake channels, assess personnel requirements based on resource skills, client continuity, staffing rules and regulatory compliance guidelines, and fulfill the staffing needs based on the best possible resource fitment options.As a Deployment Associate, you will be responsible to manage the scheduling for our business professionals, and to meet the KPIs for the assigned Business Unit, Operating Unit, Industry/Sector, Territory or Market alignment. You will also ensure that the productivity of the business professionals is optimized through balanced staffing solutions.To ensure success as a Deployment Associate, you will be trained on our staffing tools, deployment process and guidelines to empower you with the necessary process knowledge in Resource Deployment, demand – supply planning, schedule management, bench management, resource identification, resource allocation, staffing conflict resolution, resource availability generation and business analytics.
Key Responsibilities
- Review staffing demand requests and generate capacity to enable effective staffing on projects based on client needs, scope of work, skills, prior experience, and employee availability.
- Ensure that all process and quality guidelines are met, and compliance checks are performed while identifying and assigning professionals to work requests.
- Manage the schedules of business professionals through timely update of bookings in the schedule management tool to ensure accurate projection of employee productivity and availability.
- Monitor and resolve ongoing over-bookings and staffing conflicts.
- Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods.
- Analyze and execute staffing solutions to meet unplanned demands.
- Publish effective reports and dashboards to monitor, analyze and report against key KPIs.
- Demonstrate success against all business, operational and people management KPIs.
Key Skills And Experiences
- Graduate in any workstream, with good academic record.
- 1 – 2 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability.
- Beginner skills in resource deployment/workforce management domain.
- Excellent interpersonal and communication skills.
- Ability to follow processes and complete assigned tasks with quality.
- Good organizational and time-management skills with a proven record of working under tight deadlines.
- Good knowledge of MS Excel will be preferred.
