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Insurance Operations Specialist

Insurance Operations Specialist

Accenture

7 - 11 years

3 - 7 Lacs

gurugram

Posted:Just now| Platform:

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Skills Required

leadership insurance switching time management skills due diligence quality control administration time management cloud operations automation process documentation leadership skills coaching communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skill required: Retirement Solutions - Payment Operations
Designation: Insurance Operations Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?
Tower:UK Pension- Transfers OutLevel:Management CL9
What are we looking for?
Must have/ minimum requirement

10+ years of experience in UK Pension domain – Transfers Out - Managing participant level services

5+ years experience in Transfers Out processes such as Cash transfers out, Bulk Transfer Transfers of Death benefits, Due diligence

Hands on with developing process documentation, capturing exceptions, process flow and process maps

Excellent leadership skills, ability to manage a team in critical situations, drive holistic engagement, developing quality checklists, performing RCA, developing action plans to improve quality performance

Ability to identify and implement improvement opportunities across process, reporting and controls.Skillset:

Bachelor’s degree

Experience in the UK Pension domain is mandatory

Experience in Leading & Managing teams

Open-to-Night shifts based on business requirements

Good verbal & written communication skills

Good typing skills and attention to detail.

Good time management skills

Ability to work independently
Roles and Responsibilities: Roles & Responsibilities:

Lead a team of business administration senior analysts/ analysts in providing high-quality transfers out services to clients

Excess knowledge of processing UK Pension Transfers Out tasks- managing pension, investment, or wealth fund transfer involves moving funds or benefits from one scheme or provider to another or converting assets into cash that is paid.

Process and support consolidating savings, switching providers, or liquidating holdings according to participant instructions.

Coaching and mentoring others to draw out their skills and expertise

Strong leadership skills, with the ability to motivate and inspire team members

Strict adherence to non-disclosure of client information by preserving client confidentiality.

Comply with all client policies, procedures, and Federal/State/Local regulations and escalate issues to the management.

Researching into any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.

Taking active participation in process improvements and automation.

Ensure Quality Control standards that have been set are adhered to.

Adherence to client SLAs

Identify potential areas that require additional controls

Excellent organizational skills with ability to identify and prioritize high value transactions.

Completing assigned responsibilities and projects within timelines apart from managing daily BAU.

Creating and updating procedure documents while ensuring that the standards are followed
QualificationAny Graduation

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Insurance Operations Specialist