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Accenture in India
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Insurance Operations Senior Analyst

Insurance Operations Senior Analyst

Accenture in India

5 - 8 years

0 Lacs

Noida Uttar Pradesh India

Posted:1 day ago| Platform:

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Skills Required

strategy consulting technology network power communication typing management support drive training excel word powerpoint reporting documentation processing evaluation coordination compliance query audit checks automation efficiency prioritization transactions

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Retirement Solutions - Policy Servicing

Designation:

Insurance Operations Senior Analyst

Qualifications:

Any Graduation

Years of Experience:

5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Tower: UK Life and Pensions- Policy Administration Must have/ minimum requirement Experienced insurance operations professional with over 6 years of expertise in the UK Life, Pensions and Investment Services domain, specializing in Policy Administration. Candidates with equivalent experience in U.S. retirement services will also be considered.

What are we looking for?

Skillset:

Graduate in any discipline.
Willingness to work flexible shifts as per business needs.
Strong verbal and written communication skills.
Proficient typing skills with high attention to detail.
Excellent time management skills and the ability to work independently with minimal supervision. Key Skills and Experience:
Domain Expertise: Strong background in Life, Pensions and Investment Policy Administration, with a comprehensive understanding of insurance operations, customer servicing, and regulatory requirements. Candidates with equivalent experience in other insurance verticals are also considered.
Subject Matter Expertise: Demonstrated experience in roles such as Domain Expert, Subject Matter Expert (SME), Trainer, or Quality Reviewer within insurance functions. Proven ability to provide domain guidance, support process accuracy, and drive quality standards.
BAU & Beyond: Skilled in handling both business-as-usual (BAU) activities and contributing to process enhancements, training initiatives, and domain governance.
Technical Proficiency: Working knowledge of Microsoft Office tools, with the ability to use Excel, Word, and PowerPoint for reporting, documentation, and training support. Roles and Responsibilities:
Roles & Responsibilities:
Policy Administration Processing: Handle end-to-end processing of Life, Pensions and Investments policy administration tasks, including mid-term adjustments and endorsements involving additions, deletions, or modifications to in-force insurance policies.
Request Evaluation & Processing: Review policy administration requests for completeness and accuracy, process eligible requests, and proactively seek additional information or documentation when required.
Stakeholder Coordination: Collaborate with internal and external stakeholders to ensure timely and accurate completion of policy administration activities.
Regulatory Compliance: Ensure full compliance with all applicable regulatory requirements, internal procedures, and state/local laws governing insurance operations.
Query Management: Investigate and respond to queries from business partners and client support teams with minimal turnaround time, ensuring clear and accurate communication.
Team Support & Training: Provide query resolution support and deliver training/refresher sessions to team members to reinforce knowledge and improve performance.
Documentation & Job Aids: Regularly review and update process guides and job aids, ensuring that all team members have access to accurate and current processing information.
Change Management: Ensure effective dissemination of process updates, maintaining an update tracker/log for audit and reference purposes.
Knowledge Assessments: Conduct periodic knowledge checks to identify gaps and implement corrective training to ensure continuous learning.
Process Improvement & Automation: Actively participate in process improvement initiatives and support automation projects to drive efficiency and reduce manual effort.
Quality Assurance: Adhere to established quality control standards, ensuring high accuracy in transaction processing and reducing errors.
Prioritization & Execution: Apply strong organizational skills to identify and prioritize high-value transactions, ensuring timely completion.
Project & BAU Management: Balance daily business-as-usual (BAU) responsibilities with assigned projects and special tasks, delivering results within defined timelines., Any Graduation

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Insurance Operations Senior Analyst