Instructional Designer - Full Time Contract (1 Year)

Capabilities, Experience & Qualification Requirements

• Demonstrated ability to lead & innovate in instructional design and learning strategy, preferably in the Banking/Fraud Sector.
• Learning needs analysis, design and development of sophisticated learning programs, evaluation of success against strategic business metrics and goals.
• Strong communication skills with the ability to engage, build relationships and influence stakeholders from executives through to entry-level colleagues.
• Expertise in application of regulatory and accessibility standards (such as WCAG) in learning design and implementation.
• Deep understanding and application of relevant Andragogy theory in a corporate learning environment.
• Proven application of ADDIE methodology end-to-end to successfully drive key measures of success

Experience

• 3+years working in an instructional design or capability role for a large, complex organisation
• Involvement in defining processes and governance for managing performance support repositories
• Familiarity with change management and project management practices and activities
• Experience in customer-facing roles with demonstrated customer centricity

Key Accountabilities

• Instructional design for customised learning solutions across multiple role types
• Consultation on design and implementation of learning strategy
• Collaborate with change initiators, business stakeholders, projects and capability teams
• Implement sustainable performance support and knowledge management practices
• Management of governance processes for instructional material & learning practice
• Support uplift of learning & training capability for training consultants including establishing and running an ongoing Community of Practice

Qualification Requirements

• Tertiary qualifications are not essential but any qualification and experience in Banking and Finance in line with the demands of the role are viewed beneficially.
• Formal learning or qualification in instructional technology, design or corporate training is preferred.