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Instructional Designer, Collaboration Training Analyst Business Operations

4 - 8 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

ccna strong communication skills presentation skills analytical skills technical skills team leading resource coordination team building cisco technologies ccnp certifications understanding of cisco architectures solutions experience in partner ecosystem programmability focus skillset understanding of cisco cloud strategy it graduate handson experience in cisco technologies business writing skills interpersonal organizational skills consultative skills business requirements understanding selfstarter

Work Mode

On-site

Job Type

Full Time

Job Description

As a Collaboration Content Business Operations Analyst at the Black Belt Academy under Cisco, you will be reporting to the Cisco Black Belt Academy team. The Global Partner Performance and Experience team at Cisco is composed of dedicated individuals spread across different regions, each bringing unique backgrounds and expertise to the table. The team focuses on leveraging the power of the Partner Organization to facilitate seamless collaboration between Cisco Field and Partners, driving towards mutual success and enhanced partner experience. The Black Belt Academy is a comprehensive educational framework designed to equip Cisco Partners with the necessary skills and knowledge to excel in selling, deploying, and supporting Cisco's latest technologies and solutions. The Academy's persona-based approach ensures tailored training for individuals in various roles within Partner organizations, enhancing their proficiency and achieving measurable returns on education. In your role as a Collaboration Content Business Operations Analyst, you will be responsible for overseeing the end-to-end ownership of Architecture and Technology content within the Black Belt Academy. This includes curating and designing training curriculum for the entire Architecture Portfolio, identifying relevant content from internal and external sources, and collaborating with key stakeholders to maintain and enhance the Collaboration learnings on the platform. Your responsibilities will also involve monitoring the usage of educational content by Partners, driving adoption of the Black Belt curriculum through GEO Communities, and aligning virtual and physical training events to track partner education and capabilities effectively. Additionally, you will be required to validate content, develop assessment criteria for certification, and engage with stakeholders to ensure continuous improvement and relevance of the learning materials. To excel in this role, you should possess strong technical acumen, preferably with hands-on experience in Cisco technologies, CCNA and/or CCNP certifications, and a solid understanding of Cisco Architectures and Solutions. Effective communication skills, experience in training and enablement, and the ability to adapt to new technologies and solutions are crucial for success in this position. Furthermore, proficiency in collaborating with diverse teams, managing complex tasks, and driving adoption of educational frameworks will be key to fulfilling the responsibilities of this role. At Cisco, we value diversity, inclusivity, and innovation. We believe in empowering our employees to drive positive change and create a more connected digital future for all. As part of our team, you will have the opportunity to work with talented individuals who share a common goal of making a meaningful impact through technology. Join us at Cisco, where your unique talents and passion for technology can thrive in a supportive and inclusive environment. #WeAreCisco,

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