Inside Sales Specialist

We are urgently hiring for Inside Sales Specialist to join our team:

Roles & Responsibilities:

• Contact potential and existing leads to provide detailed information about domestic and international tourism packages.
• Proactively make cold calls to prospective customers to generate interest and new business opportunities.
• Drive lead conversion by effectively following up, addressing customer queries, and closing sales.
• Manage, update, and track all leads and customer interactions in CRM software to ensure data accuracy.
• Handle leads from online marketplaces and assign them to the appropriate Travel Consultants for further processing.
• Collaborate closely with Travel Sales Consultants to gather details on tour packages, reservations, pricing, and itineraries to share with potential customers.
• Achieve and exceed daily call volume, lead conversion, and sales targets.
• Maintain a deep understanding of company travel products, promotions, and destination offerings.
• Provide timely feedback and suggestions to improve sales processes and customer satisfaction.

Requirements:

• Bachelors Degree in any discipline.
• Bachelors /Diploma in Travel and Tourism /BBA Preferred
• Must have 0-4 Years experience in Travel Sales, Student Counsellor, Edtech, Automobile sales highly preferred .
• Must have good communication skills in English ( conversational skills)
• Conversational skills in Hindi Preferred but not Mandatory .
• Consistency in achieving sales targets .

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Ernakulam High Court, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

• Can you join immediately if selected? What is your notice period in days?

Experience:

• Telemarketing: 1 year (Preferred)

Language:

• English (Preferred)
• Malayalam (Preferred)
• Hindi (Preferred)

Work Location: In person