Inside Sales Specialist

Role Overview: As an Inside Sales Specialist at Docterz in Mumbai, your main responsibility will be to generate leads, handle customer inquiries, ensure customer satisfaction, and provide exceptional customer service. You will play a vital role in making outbound sales calls, following up on potential leads, and maintaining accurate records of sales activities. Key Responsibilities: - Generate leads through effective inside sales and lead generation techniques - Handle customer inquiries promptly and professionally - Ensure high levels of customer satisfaction by addressing customer needs and concerns - Provide exceptional customer service throughout the sales process - Make outbound sales calls to potential leads to promote Docterz services - Follow up on leads to convert them into customers - Maintain detailed records of all sales activities for reporting and analysis purposes Qualifications Required: - Proficiency in inside sales and lead generation strategies - Strong customer satisfaction and customer service skills - Excellent communication abilities to engage effectively with customers - Outstanding interpersonal and negotiation skills to close sales deals successfully - Capability to work both independently and collaboratively as part of a team - A Bachelor's degree in Business, Marketing, or a related field is preferred for this role.,