Inside Sales Executive

Role Overview

The Pre-Sales Executive will be responsible for generating high-quality leads through outbound calls, qualifying potential customers, and coordinating with the sales team for conversions. The role requires excellent communication skills, strong customer focus, and the ability to create a positive first impression of the company’s services. This position plays a key part in supporting the sales pipeline and contributing to overall business growth.

Key Responsibilities

·        Make outgoing calls to potential customers to schedule high-quality leads for sales.

·        Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.

·        Seize opportunities to upsell services when they arise.

·        Follow up with potential customers in a timely manner if necessary.

·        Manage a large number of outbound calls in a timely manner.

·        Document all call information in the CRM according to standard operating procedures.

·        Meet personal/team qualitative and quantitative targets.

·        Possess strong knowledge of VM Modular services to identify customer needs when qualifying them.

·        Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.

·        Apply a superlative customer experience attitude on all interactions; be able to establish a positive rapport.

·        Communicate effectively and professionally in all forms of communication with internal and external customers.

·        Maintain regular attendance and punctuality.

Requirements

·        A graduate in any stream (10+2+3 regular education).

·        Customer-focused and adaptable to different personality types.

·        Ability to multitask, set priorities, and manage time effectively.

·        Previous experience in a call center / telecalling environment dealing with Indian consumers.

·        Superior listening, verbal, and written communication skills.

·        Proficient in Telugu, Hindi, and English with proper grammar.

Key Skills

·        Lead Generation & Qualification

·        Telecalling / Outbound Sales

·        Customer Handling & Rapport Building

·        CRM Documentation & Reporting

·        Upselling & Cross-Selling Ability

·        Time Management & Target Orientation

What We Offer

·        Opportunity to grow within the Sales & Business Development function.

·        Training and support on modular/interior solutions industry knowledge.

·        Competitive salary with performance-based incentives.

·        Collaborative and dynamic work culture.