Inside Sales Executive

Job Summary:

The Inside Sales Executive will be responsible for handling inbound leads, converting walk-in patients, following up with prospects, and supporting the clinic in achieving monthly revenue targets. The role requires strong communication skills, understanding of hair & skincare treatments, and the ability to guide patients through the consultation and decision-making process.

Key Responsibilities:1. Lead Handling & Conversion

• Attend to inquiries through calls, WhatsApp, walk-ins, and online platforms.
• Understand patient concerns and guide them toward suitable clinic services.
• Convert leads into consultations and procedure bookings.
• Maintain high follow-up frequency to maximize conversion potential.

2. Sales Activities

• Explain treatment plans, pricing, offers, and packages confidently.
• Support counsellors and doctors in consultation rooms and present solutions clearly.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of lead status and follow-up notes in CRM.

3. Patient Coordination

• Ensure smooth patient experience from entry to exit.
• Assist with appointment scheduling and coordination with front desk and clinical teams.
• Resolve basic queries about procedures, timelines, and costs.

4. Communication & Relationship Building

• Build rapport with new and existing patients to ensure trust and long-term association.
• Share pre-procedure and post-procedure instructions as guided by clinical staff.
• Maintain polite, professional, and patient-centered communication.

5. Reporting & Documentation

• Update CRM/lead tracker daily with follow-up details and statuses.
• Share daily and weekly sales reports with the manager.
• Follow compliance, documentation, and clinic protocols strictly.

Required Skills & Competencies:

• Strong communication and convincing skills.
• Sales mindset with ability to work under monthly targets.
• Good knowledge of hair transplant, skincare, and aesthetic treatments (preferred but can be trained).
• Ability to multitask and handle walk-in pressure.
• Presentable personality and patient-friendly approach.

Qualifications & Experience:

• Minimum 12th pass; Graduation preferred.
• 0–3 years of experience in sales, tele-sales, inside sales, or customer service.
• Experience in clinics, hospitals, wellness, or beauty/aesthetic centers is an advantage.

Work Schedule:

• Full-time (as per QHT Clinic working hours)

Job Type: Full-time

Pay: ₹12,655.62 - ₹25,000.00 per month

Application Question(s):

• Last salary , Salary Expectation & Notice period

Work Location: In person