Inside Sales Executive

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About Frido

Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way.

Key Responsibilities

Outbound Lead Generation & Prospecting

• Initiate outbound calls, WhatsApp messages, and emails to reach potential customers
• Identify buying signals, pitch product benefits, and generate interest in Fridos offerings
• Build and maintain a healthy pipeline of qualified prospects

Sales Conversion & Customer Interaction

• Understand customer needs and recommend suitable products from our catalog
• Persuasively communicate product value propositions and close sales
• Ensure follow-ups are timely and customer queries are resolved professionally

CRM & Reporting

• Maintain detailed records of interactions and outcomes in CRM tools
• Track performance metrics including call volume, conversion rate, and revenue generation
• Share regular updates with the team to align on progress and strategy

Requirements

• 13 years of experience in outbound inside sales, preferably in B2C/D2C sectors
• Excellent communication and persuasion skills
• Confidence in handling objections and driving conversations toward closure
• Proficiency in using CRM platforms and managing sales data
• Self-driven with a goal-oriented mindset
• Bachelors degree in any discipline (preferred)

What You Can Expect

• A dynamic and mission-led team culture
• Opportunity to work with an award-winning product line
• Real career growth opportunities in a fast-scaling D2C environment

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