Position : Market Research and Business Operations Internship Company: EDURUSSIA Industry: Study Abroad Services Location: Dadar, Mumbai Work Type: Work From Office (WFO) About Us EDURUSSIA specializes in guiding students in their journey to study abroad, providing comprehensive assistance in university selection, applications, and visa processing. Our mission is to empower students to achieve their academic and career aspirations through world-class guidance. Internship Role : Market Research and Business Operations Key Responsibilities Market Research: Conduct in-depth research on study abroad trends, including popular destinations, courses, and universities. Analyze competitor strategies and market dynamics to identify opportunities and gaps. Compile and present data-driven insights to aid strategic planning. Business Operations: Support day-to-day operational tasks, including student consultation scheduling and application tracking. Assist in streamlining internal processes to enhance efficiency. Coordinate with teams to ensure smooth communication and task execution. Customer Engagement: Interact with potential clients and assist in addressing their queries. Participate in webinars, workshops, or events to promote company services. Documentation and Reporting: Maintain accurate records of research findings, operational data, and customer interactions. Prepare periodic reports on project progress and operational performance. What We’re Looking For Pursuing or recently completed a degree in Business, Marketing, or related fields. Strong research and analytical skills. Excellent communication and interpersonal abilities. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Self-motivated, detail-oriented, and able to manage multiple tasks effectively. What You’ll Gain Hands-on experience in market research and business operations within the study abroad domain. Exposure to a dynamic and growing industry. Opportunities to develop professional skills and build a robust network. A certificate of internship completion and a potential for future employment based on performance. Show more Show less
As the Student Success & Outreach Manager for the Pune Region at Edurussia, you will play a crucial role in managing sales processes to engage and recruit students for foreign universities, provide counseling services, and develop key institutional partnerships. Your responsibilities will involve overseeing all regional operations in Mumbai and nearby areas. Your key responsibilities will include managing enrollment and counseling activities such as analyzing and forecasting market demand, providing personalized guidance to students, and conducting presentations to promote services. You will also be responsible for building relationships with universities, colleges, and educational institutions in the Mumbai region, negotiating partnership opportunities, and representing the organization at various events to strengthen institutional ties. Event management and representation will be a significant part of your role, where you will organize and participate in trade shows, education fairs, and other outreach initiatives to attract students and engage institutions. Additionally, you will be responsible for maintaining and managing databases for leads and prospective clients, developing strategies for effective lead engagement, and coordinating with the marketing team to enhance brand visibility through campaigns. To excel in this role, you should possess excellent communication skills, be fluent in English and at least two regional languages (Marathi and Hindi preferred), and have strong sales and persuasion skills. Your interpersonal skills will be essential to engage effectively with prospective clients and institutional partners, and your ability to manage multiple tasks in a dynamic work environment will be crucial for success.,
(HIRING FRESHERS ALSO AS A COUNSELLOR) Position(s): Senior Counsellor / Counsellor Functional Area: Marketing and Sales Industry: Education Employment type: Permanent, Full-time Role: Manage Sales processes to engage and recruit students to foreign universities, develop and maintain key institutional partnerships. Key responsibilities: Managing activities contributing to student enrollment. Such as counselling parents, group of students and giving detailed information about courses and universities. Analyzing and forecasting market demand and student admission trends. Building relationships with prospective clients through various mediums to aid and expedite conversion. Organizing events; representing the company at trade shows, education fairs and other events. Lead and database management. Brand and touchpoint management Knowledge, abilities and skills: Presentable, with a pleasant personality and excellent communication skills. Fluency in English and at least two regional languages preferred. Sales and persuasion skills; People skills, along with the ability to quickly develop a rapport with prospective clients and institutional partners. Being able to manage multiple tasks within a small, interconnected work-environment. Ability to work independently and as a part of a team. Ability to prioritize, organize and maintain lead and client records. Ability and the willingness to learn new skills. Ability to maintain a high degree of confidentiality. Qualifications: Bachelor’s degree from an accredited college or university. Experience: Freshers are welcomed
(HIRING FRESHERS ALSO AS A COUNSELLOR) Position(s): Senior Counsellor / Counsellor Functional Area: Marketing and Sales Industry: Education Employment type: Permanent, Full-time Role: Manage Sales processes to engage and recruit students to foreign universities, develop and maintain key institutional partnerships. Key responsibilities (will vary as per profile): Managing activities contributing to student enrollment. Such as counselling parents, group of students and giving detailed information about courses and universities. Analyzing and forecasting market demand and student admission trends. Building relationships with prospective clients through various mediums to aid and expedite conversion. Organizing events; representing the company at trade shows, education fairs and other events. Lead and database management. Brand and touchpoint management Knowledge, abilities and skills: Presentable, with a pleasant personality and excellent communication skills. Fluency in English and at least two regional languages preferred. Sales and persuasion skills; People skills, along with the ability to quickly develop a rapport with prospective clients and institutional partners. Being able to manage multiple tasks within a small, interconnected work-environment. Ability to work independently and as a part of a team. Ability to prioritize, organize and maintain lead and client records. Ability and the willingness to learn new skills. Ability to maintain a high degree of confidentiality. Qualifications: Bachelor’s degree from an accredited college or university. Experience: Freshers are welcomed
As an Inside Sales Support professional at Edurussia Education Private Limited, your role will involve providing comprehensive support to the sales team. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring exceptional customer service to achieve customer satisfaction. Your key responsibilities will include: - Handling inbound and outbound calls effectively - Addressing customer inquiries and providing solutions promptly - Supporting sales activities and assisting the sales team in achieving targets - Maintaining an updated customer database - Coordinating with the sales team for smooth operations To excel in this role, you should possess the following qualifications: - Proficiency in Inside Sales and Sales Operations - Strong Customer Service and Customer Satisfaction skills - Excellent Communication skills - Ability to work independently and in a team - Good organizational and multitasking abilities - Experience in education consultancy or related fields is a plus - Bachelor's degree in Business, Marketing, or a related field Freshers are also eligible for the above position, making it an excellent opportunity for individuals looking to kickstart their career in sales support. Join us at Edurussia Education Private Limited and be a part of our mission to help Indian students achieve their dream of studying MBBS in Russia.,
Operations Associate - International Admissions Location: Mumbai - Dadar West (IN-OFFICE ROLE) Department: Cross-functional (Admissions, Applications) About This Opportunity- We're seeking enthusiastic Operations Associate to join our team! This isn't just a job; it's a chance to become an integral part of our daily operations, working closely with various departments like Admissions, and Applications. You'll gain invaluable hands-on experience in communication, data management, and process improvement. What You'll Be Doing (Key Responsibilities): Communication & Coordination: Manage incoming calls and ensure all inquiries are handled promptly and professionally. Conduct follow-ups on missed calls to maintain seamless communication flow. Provide essential support by answering client calls when primary team members are engaged. 2.Client Correspondence Management: Review and ensure the clarity, accuracy, and timeliness of messages and emails sent to clients. Proactively identify and flag any potential communication delays or missed messages for immediate action. 3.Client Engagement & Record Keeping: Send crucial follow-up messages via WhatsApp and email to guide clients through their journey. Maintain meticulous and organized records of all client interactions. 4.CRM Data Excellence: Ensure all data within our client management system (CRM) is accurate, complete, and up-to-date. Contribute ideas and feedback to improve CRM usage and efficiency. 5.Data Support & Reporting: Collect and organize operational data to help teams identify trends, insights, and areas for improvement. Prepare clear and concise summaries of team reports for management review. Who We're Looking For (Your Profile) This full-time role is an excellent fit if you: Possess strong organizational skills and a keen eye for improving processes. Are comfortable and proficient with common business tools like email, spreadsheets, and communication platforms (e.g., WhatsApp). Demonstrate clear and effective communication skills, both written and verbal. Are a natural team player who enjoys supporting others to achieve common goals. Are eager to learn about the inner workings of a business and contribute to its operational efficiency. What You'll Need To Bring (Requirements) Fresh Graduate (any academic background is welcome!). Fluent in English and either Hindi or Marathi. Basic familiarity with CRMs or other software tools is a plus, but comprehensive training will be provided. What You'll Gain From This Role (Growth & Learning) Foundational Skills: Develop core business support skills applicable across various industries. Operational Expertise: Gain practical experience in managing daily business operations and optimizing workflows. Technical Proficiency: Become proficient with essential data management and client relationship tools. Professional Development: Enhance your communication, teamwork, and problem-solving abilities in a supportive environment. Career Trajectory: This is a permanent position with opportunities for professional growth within our organization.