Inside Sales Executive B2C

Job Description

Role: B2C Inside Sales Executive Department: Sales Reporting to: Sales Manager Work Mode: Onsite (Baner, Pune) and Remote options available Experience: 1–3 years (preferably in product-based D2C companies) Key Responsibilities Outbound Lead Generation & Prospecting Initiate outbound calls, WhatsApp messages, and emails to reach potential customers Identify buying signals, pitch product benefits, and generate interest in Frido’s offerings Build and maintain a healthy pipeline of qualified prospects Sales Conversion & Customer Interaction Understand customer needs and recommend suitable products from our catalog Persuasively communicate product value propositions and close sales Ensure follow-ups are timely and customer queries are resolved professionally CRM & Reporting Maintain detailed records of interactions and outcomes in CRM tools Track performance metrics including call volume, conversion rate, and revenue generation Share regular updates with the team to align on progress and strategy Requirements 1–3 years of experience in outbound inside sales, preferably in B2C/D2C sectors Excellent communication and persuasion skills Confidence in handling objections and driving conversations toward closure Proficiency in using CRM platforms and managing sales data Self-driven with a goal-oriented mindset Bachelor’s degree in any discipline (preferred) Show more Show less