Inside Sales Coordinator

As a Sales Coordinator at our Processed Industry located in Zirakpur, Mohali - India, you will play a crucial role in supporting the sales team by providing administrative assistance, coordinating sales activities, and ensuring seamless customer interactions. Your responsibilities will include managing the sales database and CRM system, maintaining sales records, reports, and forecasts, coordinating sales meetings and appointments, preparing sales materials, presentations, and proposals, as well as handling correspondence, emails, and phone calls. Additionally, you will assist the sales team with quotes, orders, and invoicing, process sales transactions, manage inventory, coordinate product demonstrations and trials, provide customer support, resolve issues, and update the sales team on customer interactions. You will also be responsible for liaising between sales, marketing, and customer service, ensuring effective communication across teams, collaborating on sales campaigns and promotions, providing feedback on sales processes and improvements, and building and maintaining customer relationships by responding to inquiries, concerns, and complaints while identifying upsell/cross-sell opportunities. To qualify for this role, you should have 1-2 years of sales coordination or administrative experience, strong organizational and communication skills, proficiency in CRM software (e.g., Salesbabu), the ability to multitask and prioritize, and a Bachelor's degree in Mechanical, Instrumentation, or Electrical engineering. Sales experience, industry knowledge, and certification in sales or marketing are preferred qualifications. In return, we offer a competitive salary, benefits package, and opportunities for growth and professional development. The working hours for this full-time position are from 9:00 am to 7:00 pm. Join us and be a vital part of our sales team's success!,