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0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Understand The Basic Aspects Of Cash Application & Account Receivable Process. Process And Apply All Cash Received Daily . To Research And Prepare For Conversion Any Duplicate Or Overpayments. The Processor Will Be Reviewing The Information Against Specific Criteria Monitor the queue and apply customer’s payments through the client specified portal. Retrieve missing remittance information and apply payments Transfer, Re-batch or split payments as per instructions Actively communicate with the branches and collectors in the initiation and processing of customer refunds – collect supporting documents, record adjustment entries in client systems and submit refunds. Create and email reports to branch/customer. At month end make sure that all the cash was assigned and applied, all unassigned payments were researched and converted Ability to utilize multiple screens on systems to assess and research account information Intermediate skills in Microsoft word, Excel and Outlook Show more Show less
Posted 2 weeks ago
10.0 - 12.0 years
8 - 10 Lacs
Ahmedabad
On-site
Educational Qualifications Required: B. Pharm / M. Pharm Experience Required: 10-12 Years Experienced To Develop Primary, Secondary and Tertiary Packing Material considering criteria like Protection, machinability, Innovator packs characterization. Preparation of Tentative Bill of Packing Material for costing purpose. Technical review of commercial blister/strip layouts, packing component bottles, caps, syringe, drawings and getting reviewed / approvals from Production dept. and QA dept. Initiation and providing technical dimension/layout design details to commercial Artist for initiation of foil/tube/carton/Label/pack insert/outset/catch cover, PAC etc. key lines essential for preparation of artworks. To provide draft packing material Specification and Testing Procedure to Quality Control dept. To generate and maintain Packaging Material Item codes in Enterprise Resource Planning (ERP) system (Existing and New). To generate and maintain Finish Product Item Codes in Enterprise Resource Planning (ERP) system (Existing and New). To prepare Bill of Packing Material of finish packs in ERP system (Existing and New). Maintain new artwork versions and revised artwork versions in ERP system (Existing and New). Preparing and updating SOP’s related to Packaging development activities and Process. Preparation of draft Master Packing Records for Pilot/validation and Commercial Batches. To do technical review of Artworks received from Marketing dept. /partners and getting it reviewed/Approved from QC & QA dept. Technical review of Shade cards received from Purchase dept. against Pantone Color guide/ approved artworks and getting reviewed/ Approved from QC & QA dept. Co-ordination/Co-operation with all departments. Co-ordination/Co-operation with all packing material suppliers/packaging tool/machine suppliers for new procedure/process. To conduct FAT of Packaging Machine. To conduct vendor/supplier audit of packing material suppliers. To handle & support Serialization (Track & Trace) Project. To perform any additional work, allotted by superior as per the business need of the company. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 2 weeks ago
1.0 - 3.0 years
0 - 0 Lacs
India
On-site
Job Title: IT Technical Project Manager Company: IBR InfoTech LLP Location: Indore, Madhya Pradesh (Onsite Only) Experience Required: 1 to 3 Years Job Type: Full-Time We are seeking a skilled and motivated IT Technical Project Manager to lead and manage end-to-end software development projects. The ideal candidate will have a strong technical background, excellent project management skills, and the ability to coordinate with cross-functional teams to ensure successful project delivery. Key Responsibilities: Plan, manage, and execute software development projects from initiation to closure. Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders. Coordinate internal teams and third-party vendors to ensure all aspects of the project are executed effectively. Monitor and manage project progress, risks, timelines, and budgets. Utilize project management tools such as JIRA, Trello, or Asana for task tracking and reporting. Conduct regular project status meetings with internal teams and clients. Ensure high levels of client satisfaction through effective communication and timely delivery. Follow and promote Agile and Scrum methodologies. Required Skills and Qualifications: Bachelor’s degree in Computer Science, IT, or a related field. 6 Months to 1 years of proven experience in IT project management or a related role. Strong understanding of the Software Development Lifecycle (SDLC). Proficiency in Agile and Scrum methodologies. Experience with project management tools like JIRA, Trello, Asana, etc. Excellent leadership, communication, and organizational skills. Ability to manage multiple projects and deadlines simultaneously. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Location Type: In-person Schedule: Day shift Application Question(s): What's your current/ Last CTC? Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) IT project management: 1 year (Preferred) Location: Indore Khajrana, Indore, Madhya Pradesh (Required) Work Location: In person
Posted 2 weeks ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary The Associate Medical Expert in TCO (Translational Clinical Oncology), is the medical leader for assigned global, roll-over and long-term follow-up studies, and studies in the close-out phase. They may also provide medical support for assigned aspects of a global, active, TCO study, under the leadership of a Clinical Program Leader (CPL) and / or Medical Expert TCO (Translational Clinical Oncology) is a department under Biomedical Research division, and is responsible for designing and executing out early phase (first in human) clinical studies in patients with cancer. It acts as a bridge between drug discovery and late phase clinical development and strives to deliver transformative new medicines for oncology conditions. About The Role Major accountabilities: Provides medical support to Clinical Program Leader (CPL) and / or Medical Expert. Medical support may include, but is not limited to, contributing to clinical sections of protocols and/or amendments, Informed Consents, publications, regulatory documents such as Investigator Brochures, responses to Health Authority questions and conducting ongoing review of clinical trial data, with oversight of TCO deliverables. May act as the medical monitor to support overall program safety reporting (e.g., Drug Safety Update Reports (DSURs), and other safety related documents) in collaboration with Patient Safety Team. Contributes to clinical/scientific elements of TCO – related submission documents, including preparation and review of project documentation for Health Authority submission, including briefing books, IBs, Annual Safety Reports, responses to Health Authority questions etc. Contributes to the ongoing clinical trial data medical/scientific review across assigned TCO studies and coordinates data analysis and interpretation Supports conduct of dose escalation meetings, investigator teleconferences and site initiation visits etc. Accountable for assigned close-out, roll-over and long-term follow-up studies, ensuring Clinical Study Report review, consistency and quality of clinical study reports (CSR) in collaboration with CSR medical writing team, and publication of studies across assigned TCO projects - either directly as lead author or by providing leadership to the medical writing team Maintains expert knowledge of ICH-GCP, external regulations and procedures, and supplements by training and practice of Novartis SOPs and internal policies. Advocate continuous improvement of quality Key Performance Indicators Evidence of high-quality medical input to assigned studies to ensure execution according to timelines and ensuring adherence to international and local regulations. Evidence of quality medical and scientific review of clinical trial data Demonstrates excellent scientific writing skills to enable the development of high-quality documents including but not limited to clinical trial protocols, trial reporting (e.g. CSR), and regulatory documents (e.g. IB, DSUR). Contribution towards objectives set for the department. Feedback from external and internal stakeholders. Clearly demonstrates Novartis Values and Behaviors. Minimum Requirements MD or equivalent medical degree required. Advanced knowledge and clinical training in a medical/scientific area (e.g., internal medicine / pharmacology etc.) with medical council certification required. Experience in hematology / oncology preferred. Work Experience At least 2 years of pharmaceutical/biotech industry experience or at least 4 years of clinical practice experience in the hospital setting Knowledge of Good Clinical Practice (GCP). Strong operational project experience including excellent planning, prioritization, problem solving and organizational skills. Used to managing multiple priorities. Demonstrated operational excellence and scientific contribution to clinical or preclinical projects. Clear written and verbal expression of ideas, an active/proactive communicator. Well-developed interpersonal skills, with a proven record of accomplishment of successfully interacting with, influencing and building strong positive relationships. Used to working independently and in a team, being flexible and adapting in a changing environment. Skills Clinical Monitoring. Clinical Research. Clinical Trial Protocol. Clinical Trials. Decision Making Skills. Drug Development. Health Sciences. Lifesciences. Regulatory Compliance. Languages English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description To source the required material at the right price/source/ as per specifications and at the earliest time. To organize for the quotations & other documents for the initiation of the purchasing process. To make the comparatives with a minimum of three quotations for all the purchases for the hotel. To make the Purchase orders based on the approved quotations and follow up with the vendor for the delivery of the material. To adhere to the standards set by the corporate office. To maintain the Product Specifications for all the items to be purchased and maintain the data for the same in the computer. To conduct market surveys and supplier premises inspection visit as and when required and submit the reports. To provide required good and services to the operations department. To uphold the purchasing ethics when deciding upon the vendor. Qualifications Minimum education qualification - Graduate Proficiency in Material Control, MS Office, MS Excel. Experience in Procurement department minimum 3 – 4 years Able to work in a high-pressure environment Excellent interpersonal and communication skills, a team player. Additional Information Oral and written fluency in English Show more Show less
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. OUR PURPOSE AND CORE VALUES Our Clients Rely On Our Investment Acumen To Help Secure Their Future. We Must Never Lose Our Focus And Determination To Be The Best Investors And Most Trusted Partners On Their Behalf. We Strive To Be The leading provider of retirement income solutions to institutions, companies, and individuals. The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses. A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference. We are building a unique firm of extraordinary colleagues who: Outperform expectations Challenge Convention Champion Opportunity Lead responsibly Drive collaboration As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. Our Benefits Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. Please reach out to your Human Capital Business Partner for more detailed information on specific benefits. Finance Shared Services is part of Apollo’s Chief Accounting Officer’s division and includes several key global functions including processing and reporting for travel and entertainment (T&E) expenses, accounts payable, accounts receivable, treasury operations, vendor engagement and management, travel services, research services, non-compensation expense allocations, reporting and analytics. The incumbent will report to the Head of Vendor Management to manage operational activities of the Vendor Management function, in addition to its ongoing transformation agenda. The incumbent will work closely with all other Finance Shared Services functions, Apollo and Athene employees based across the US and International that incur Vendor Management, as well as with key internal stakeholders including Finance and Controllership professionals, Human Capital, Corporate Services, Legal, Tax & Compliance, Technologies and Marketing on process and policy matters, as well as relationships with external service and technology solution providers. The successful candidate will have to demonstrate experience in reviewing, auditing, processing Vendor Management tasks through Workday Strategic Sourcing, our Vendor Management technical platform as well as in documenting, reporting and proposing initiatives to measure the effectiveness and adherence to the firm’s global Vendor Management policy, procedures. In addition, the candidate will interact on a daily basis with executive assistants and internal stakeholders from all seniority levels on providing accurate, timely and ongoing support on all Vendor Management-related matters (i.e. communicating, explaining and enforcing Vendor Management policy provisions, process changes, and escalation of issues and exception decisions) being hands on and able to jump into the detailed tasks as needed. Clear, firm and polite communication and relationship building skills are also key for success in this role. Role And Responsibilities Manage all aspects of day-to-day activities and deliverables of the Vendor Management function, encompassing: Ensure consistency in the way the vendor management policy is understood and followed Assist in answering queries of the business/relationship owners with overall engagement and monitoring of vendors Support in resolving queries through the Vendor Management inbox to respond to the VM related questions in timely manner. Support to streamline the ongoing vendor onboarding process Assist in maintaining the regular list of open items/projects in Workday Strategic Sourcing tool and ensuring the successful completion of the same Complete the milestones assigned in Workday Strategic Sourcing tool and ensure that the entire onboarding and required due diligence is carried out seamlessly Suggest and help to implement process automation/transformation effort in Vendor Management, including preparation of process documentation Collaborate with the team members to conduct day-to-day activities and deliverables Being open and able to cross-train major tasks across the shared Finance Shared Services functions Take initiative and manage ad-hoc projects as needed Look at Automation/Simplification Opportunities to reduce manual effort and to make the process more efficient Work on updating and completing the Service Organization Controls (SOC) Reports as a part of vendor due diligence and onboarding process Qualifications & Experience Skills & experience: 2-4 years of experience in Vendor Management operations, including review, audit, administering initiation and review of vendor risk assessments and due diligence, and enforcing and communicating Vendor Management policy and provisions to employees and other internal stakeholders Strong communication and interpersonal skills. Ability to partner with others and work collaboratively and professionally in the organization to ensure roles and responsibilities are clear and metrics are in place across the control structure Strong orientation to plan and implement changes to support a transformation agenda of the operations function Strong analytical skills, able to quickly grasp Vendor Management policy provisions, process implications and recommend tactical initiatives for ongoing improvement of the function and its operational effectiveness Strong excel skills and ability to perform simple automation on excel is an added advantage Highly organized, proactive and efficient in managing and following up on multiple priorities simultaneously Bachelor’s degree required Apollo provides equal employment opportunities regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, veteran status, gender/sex or sexual orientation, or any other criterion or circumstance protected by applicable law, ordinance, or regulation. The above criteria are intended to be used as a guide only – candidates who do not meet all the above criteria may still be considered if they are deemed to have relevant experience/ equivalent levels of skill or knowledge to fulfil the requirements of the role. Any job offer will be conditional upon and subject to satisfactory reference and background screening checks, all necessary corporate and regulatory approvals or certifications as required from time to time, and entering into definitive contractual documentation satisfactory to Apollo. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Write in Python to deliver a wide variety of Machine Learning & Data Science solutions Implement models and algorithms on Databricks and H2O Building tools to accelerate feature experimentation and exploration with lineage, data privacy protection and easier model performance debugging. Collaborate with Product Owners to apply Workdays agile processes and be responsible for the initiation, delivery, and communication of projects for the stakeholder organizations Building ML-as-a-service, with the purpose of taking experiments to production quickly. Share learnings and project findings with the wider Workday Machine Learning Community Willing to work across multiple time zones. What You will Bring Proficient experience in Python coding, SQL, Spark and experience developing models and other data science work with Python 3 - 4+ years of experience implementing models or machine learning algorithms in production Experience on any of these cloud platforms (AWS, Azure, GCP) Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Internshala's mission is to equip every student with relevant skills and exposure so that they can build their dream careers. Our newly launched product line, Specializations with Guaranteed Internships, is an exciting next step in that direction. Specialization programs are in-depth, rigorous, online specializations that prepare students for an internship in that domain. For this new product line, we are looking to set up the world's best program delivery and user engagement team - a team that combines a teacher's empathy with an entrepreneur's hustle. And this role is your opportunity to be part of that team. What will you do? Being the first point of contact for students once they enrol in the PGC, you will be interacting with them, helping them, supporting them, motivating them, and will be their constant companion until they achieve their learning outcomes. Managing all the aspects of the project from initiation to completion. Managing course-specific communities and resolving students' concerns in the community. Also, finding resources to be shared with students in the community to keep them engaged. Working closely with different stakeholders (students, product team, content team, and business team) to deliver a seamless learning experience for students. Continually generating innovative ideas for the improvement of the program delivery. Conducting orientation sessions, doing regular progress calls, and essentially keeping track of students' progress during the entire duration of the course. Taking care of completion & graduation rates for the course and maintaining accurate records of student progress, and providing regular reports. Look into student reports and draw insights from them to improve student performance. Liasoning with the training content partner to create the live sessions' schedule, auditing the sessions, monitoring the project, forum queries, and assignment evaluation TAT, as well as auditing the feedback provided by the partner. Who are we looking for? We are looking for someone who - Has good attention to detail Has empathy and patience to understand student queries and issues Is meticulous in documenting and ensuring that all the issues and questions are resolved in the defined time Has good project management skills Is Has good with MS Office, MS Excel, and Google Workspace Is willing to work from the office in Gurgaon Is flexible with working hours/days What do we offer in return? Great environment - Internshala is known for its culture and has twice been recognized as a Great Place To Work. A massive learning opportunity to be an early member of a new initiative, and the experience of building it from scratch Location - Gurgaon, Iris Tech Park, Sector 48 (this is a full-time work-from-office role) Compensation - INR 4-6 LPA Start date - Immediately Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company: Qualcomm India Private Limited Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Minimum Qualifications Program Manager position will be part of the core team tasked with managing Development, Test and Commercialization of Connectivity SW Programs. General Summary: Develops, defines, and executes plans of record, including schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 4+ years of Program Management or related work experience. The Responsibilities Of This Role Include: Drive planning / scheduling of SW Product Development Program: develop the execution schedule comprehending resources needs and interdependencies across teams, divisions and, with third parties. Establish routine update & communications process: update status, schedule trends vs. baseline, risk management, mitigation, and recovery actions, etc. Develop program indicators to push information to internal customer teams and management, develop content and present at various program reviews. Partner with other functional areas to establish critical processes to support disciplined product development, testing and decision making and to ensure quality. Co-ordination across multiple technology teams. This may include other QUALCOMM sites as well as contractors and customers/carriers, both domestic and international. Preferred Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 13-18 yrs of Program Management or related work experience. 5+ years’ experience with program management tools such as dashboards, Gantt charts, etc. 5+ years’ experience working in a large matrixed organization. 5+ years working with operating budgets, resources, and/or project financials. Principal Duties & Responsibilities: Supports the establishment of program goals and prioritizes deliverables under minimal supervision of Program Management stakeholders. Manages and takes responsibility for multiple small programs/technology with minimal complexity or a single program/technology with moderate complexity by applying up-to-date program management knowledge to meet deadlines. Builds and manages the execution of the Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized program, which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. Tracks all key metrics pertaining to a program, provides early warning for potential metric deviations and escalates in timely manner when metrics deviate significantly from Plan of Record. Coordinates the work of a small team on assigned tasks with guidance and maintains progress in tracking system. Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium-sized program. Maintains and updates the risk tracker. Supports team vision and objectives by motivating team. Supports the compliance of processes by following best practices and procedures and providing observations for process improvement. Required Competencies (All Competencies Below Are Required Upon Entry): Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all the data. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and consider the impact of the decisions on people, equipment, or other resources. Getting Work Done - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Program Management - Knowledge of program management methodology (e.g., planning, scheduling, tracking, execution). This includes the ability to effectively use program management tools to carry out the program management function. Risk Management - The ability to identify (e.g., impact analysis) and mitigate risks that impact programs. This includes prioritizing and tracking risks. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3069983 Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Primary skills:Domain->User Experience Design->UX Design for different medium,Domain->User Experience Design->UX Strategy,Process->User Experience Design->UX Design Life Cycle,Process->User Experience Design->UX Design Management Manage and lead delivery of design services Proficiency in ideation, conceptualization, and creating foundational designs. Expertise in tools, processes, and methodologies related to UX/CX design. Solid understanding of best practices, processes, and tools for product design. Familiarity with Agile and Lean methodologies, with practical experience in applying these approaches to design projects. Strong skills in stakeholder management, with the ability to build and sustain relationships with key stakeholders at various organizational levels. Excellent communication and presentation skills, adept at conveying complex ideas and solutions to diverse audiences clearly. Project Initiation – Manages sessions in order to gather knowledge Requirements Gathering – Interacts with stakeholders, clients, and users High-level Design – Creates design standards, proofs of concept Detailed Design – Creates, coordinates, and tests detailed design artifacts Unit Initiatives – Participates in initiatives such as presales, case study creation, and so on Knowledge Management – Creates and presents knowledge artifacts. Functional Knowledge – Proficient in experience design methodologies, ability to create wireframes, visual design Quality Compliance – Adequate knowledge of usability testing techniques Technology – Sound understanding of frontend technologies Tools and Techniques – Strong knowledge of latest design tools such as Adobe Creative Cloud, Adobe XD, Sketch, Axure, Figma, etc. High-impact Communication – Excellent written and verbal communication skills, ability to assess requirements and articulate solution Analytical Ability – Ability to break down the problem and think about solutions clearly Customer Orientation – Understanding of customer needs Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Purpose of role: The role is within the IOS OPS with primarily supporting Supply Chain Financing Transactions (TBS- SCF) and may be interchangeably responsible for; initiation, document checking or the settlement stage of the transaction. The role will be to support Business Group, Internal stakeholders and external clients. Primary Responsibilities Of Role Syndication Loans The candidate will work closely with the respective stakeholders to support the origination and structuring of syndicated loans Duties Include Provide support to the stakeholders in the region with regards to their financing requirements. Analysis of borrowers’ needs and risk controls. Coordination of terms with Bank Arrangers. Lead documentation and due diligence process. Supply Chain Finance The candidate is responsible for checking all daily Back-office operations and expected to - Ensure prompt review and monitoring of workflows of the Unit on daily operations and controls and ensure timely release of transactions. Ensure accurate processing of transactions and release of payments. Ensure the instructions from front/middle offices and Standard Operating procedures are properly executed in accordance along with Standard Service Level Agreement. Enforcement of all operational procedures and controls. Workflow Management Monitor the daily operations of the Supply Chain Finance Section and workflow supervision. Assign work to affected staff members, setting priorities, time limits and critical task objective. Reconcile and account for all incoming items/work and processed output in accordance with established procedures and controls. Review and oversee and escalate pending transactions, documents, discrepancies, overdue and/or delinquent transactions, section’s output reports, records and files. Ensure all standard operational and compliance procedures are updated and enforced. Provide timely support to new business initiatives of all SCF transactions. Verification: Review transaction processing and pending Queues in various systems and ensuring that all transactions are processed and releases as requested. Any pending or unreleased transactions should be reviewed and escalated as appropriate. Quality Control and Customer Service Provide technical support and guidance to staff members, relating to review SCF transaction terms and conditions and offer opinions and comments consistent with the internal/operating/Compliance procedures. Respond to inquiries received from customers, front/middle offices, internal auditors and correspondent banks, providing accurate and timely information in resolution of such queries. Identify discrepancies and/or inefficiencies in customer support efforts and ensure that they are corrected, documented and implemented Preparing reports & MIS as and when required. Complément Compliance Enforce bank’s compliance policies and procedures. Ensure implementation of all compliance regulations c. Ensure the Staff receives proper training in all regulatory and bank compliance issues. d.Enforce applicable internal and H.O operational procedures. Special projects Handle Special investigations, reports and assignments to support department Management’s goal. Application criteria Company Crédit Agricole CIB About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities. For more information, please visit www.ca-cib.com Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/ By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities. Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are seeking a Technical Delivery Manager with a strong emphasis on Java to oversee our delivery and project management initiatives. In this role, you will be responsible for managing the digital refresh and MACH replatform project for a Canadian automotive retailer. You will establish frameworks for project initiation and guide technical teams through the technology selection process. The ideal candidate will have a rich background in project management, particularly in managing end-to-end project lifecycles. If you are passionate about cultivating relationships with clients and delivering consistent value, we would love to hear from you! Responsibilities Manage the delivery of the digital refresh and MACH replatform project Establish a solid framework, roles, and communication for project initiation Guide technical teams in the selection of technology stack or platforms Coordinate with technical teams to ensure quality engineering output Cultivate relationships with customers to understand their needs Work closely with 3-5 teammates and engage with third-party vendors Ensure project deliverables are on time and within budget Requirements Minimum of 10 years’ experience in Java software development Strong understanding of MACH architecture and Microservice Architecture Style Proven experience with Spring Boot and CI/CD processes Solid knowledge of Agile processes and project management methodologies Experience in product development from end-to-end or mid-cycle Good understanding of engineering practices and coding best practices Proficient in test automation strategies and practices Excellent people management and team leadership skills Strong client communication and negotiation skills Fluent in English with strong verbal and written communication skills Nice to have Familiarity with E-commerce and mobile development projects Experience with sandbox strategy and CI/CD design Ability to engage effectively with technical teams Strong analytical and problem-solving skills Excellent interpersonal skills and team collaboration abilities Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description Shree Shyam Designs (SSD) Group is a Turnkey Projects Execution Firm founded in 2002. SSD offers a comprehensive solution for Turnkey Interiors with its own Project Managers and a large Contracting Labor strength, complemented by a 50k sq. ft. centralized factory in Bangalore. With over 800 skilled workers and 100+ professionals, SSD has executed over 20 million sq. ft. through 1000+ projects across 60 cities in India. The company is ISO 9001:2015 Certified and operates offices in Bangalore, Pune, Gurgaon, Hyderabad, and Bangalore. Job Location- Bangalore Experience Required - 10 to 12 years of experience in Commercial interior designing firm Role Description This is a full-time role for a Vice President of Operations, located on-site in Bengaluru. The Vice President of Operations will be responsible for overseeing daily operations, managing profit and loss (P&L), enhancing customer service, and strategic planning. The role also involves project management, from initiation to completion, ensuring adherence to quality, timelines, and budgets. The VP of Operations will work closely with various departments to ensure smooth execution of projects and operational efficiency. • Managing the delivery of the overall Interior project design requirements right from project conceptualization, design finalisation and during the execution phase. • Managing timely deliverables to project management to help the Organization deliver Quality projects to the Customers in time. • Manage, coordinate and control all meetings in relation to the Interior design / shop drawings to ensure the overall design requirements are integrated into the project. • Administering a gamut of planning and designing activities pertaining to construction of commercial projects • Interacting with the clients, gathering requirements, conducting techno-commercial evaluation, preparing cost estimates and presenting detailed drawing • Advising client on interior design factors like space planning, layout and utilization of furnishings and equipment, and colour coordination • Interfacing with client to determine factors affecting planning interior environments like budget, architectural preferences, purpose and function • Developing and nurturing strong business relations with clients to ensure prolonged and productive business association • Arranging final inspection of the clients, managing close out and final handover of the project • Directing Costing & Budgeting team for time bounded tendering and bid reconciliation process. • Handle all the commercial meetings and ensures the adherence to the budget • Should be the part of Business Planning & team Development • Ensures the Quality & high productivity of the team and performance development • Monitor the EHS documents prepared by EHS Manager Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Title: Engineering Manager Reports To: Engineering Leader Department: Product & Engineering - Engineering Location: Cincinnati, OH or Seattle, WA Position Status: Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: A manager in this role will be leading a team of engineers, providing support in delivering the invoicing and contract management solution on DMG Pro. As a manager, you are ultimately accountable for the success of the products and services delivered by your team. Working collaboratively with other functions, this role is responsible for crafting the strategic technology vision and roadmap guiding the selection and definition of solutions enabling key business capabilities aligned with strategic business objectives. Whether an enterprise-wide system or a more targeted application, effective solution management requires leadership through a strong customer service orientation and continuous improvement mindset to continually deliver enhanced capabilities elevating the user experience. The ability to lead, influence, and partner effectively with others is critical to success in this role. The manager passionately fosters team member development in the context of a high-performing team consistently delivering business value and exceptional customer service. What You'll Do: Setting goals for the work group, developing organizational capability, and modeling how we work together. Supports Director of Engineering and Product in defining, communicating, and garnering support in executing the vision and roadmaps for DMG Technology with inputs from internal technical and business stakeholders. Be hands on and provide technical and business leadership to the team aiding in solution delivery. Establishes and maintains influential working relationships at all levels necessary to successfully promote technology strategies, compliance programs and continuous improvement opportunities. Supports the implementation of company programs to ensure the success of the Company. Foster a culture of innovation and thought leadership. Cultivate innovation concepts and provide opportunities to transform ideas into technology solutions. During project definition/initiation, accountable for defining high-level, shared vision/approach. Thoughtfully coordinate deployment of technology solutions to ensure an exceptional end-user experience. Communicates effectively with positive impact. Listens attentively, processes, and takes appropriate action. Facilitates the discussion of conflicting issues between individuals and across groups. Expresses ideas clearly in documents and written communications. Plans communication that is clear in purpose, and key messages while considering audience needs. Models and acts in accordance with DMG’s culture and guiding principles. Developing strategic and operational plans for the work group, managing execution, and measuring results: Prepares, communicates and educates client groups and team on changes in policies and practices within the organization, identifies and communicates key responsibilities and practices to ensure the team promotes a successful attitude, confidence in leadership, and teamwork to achieve business results, and plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives. Coordinates effective platform management across peer technology functions - solution architecture, application development/engineering, quality assurance. Understands, supports, and coordinates potential dependencies across solution design, development, testing, deployment, support, and maintenance activities. Responsible for management of application configuration and services enabling required business capabilities. Develops and maintains personal and team expertise for respective technology solutions, business functions, and processes. Acts as focal point for the solutions and provides platform point of view for cross-cutting work, issues and decisions. Partners with relevant support functions to establish holistic support model optimizing partner talent with support options. Performs root cause analysis of issues and assess trends to identify required future investments. Providing partners with coaching, feedback, and developmental opportunities to build a high-performing team: Be the technical mentor of the team, challenges and inspires team members to achieve business results, and provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results. Our partners are key to our success: engage continuously to attract and develop talent with business acumen, technical expertise, and thought leadership. Responsible for recruitment and selection through talent career management. Accountable for the productivity, work quality, collaboration, and positive, engaging behavior of team members. Provides partners with coaching, feedback, and developmental opportunities supporting career development and formation of effective teams. Ability to manage teams comprised of functional, technical, and/or analytical professionals at a variety of levels. Plans future talent requirements to support technology strategy and delivery roadmaps. Identifies required skills and determines approach to address gaps via partner development and/or incremental talent acquisition. What You Need: Demonstrated ability to lead geographically distributed engineering teams and get hands-on as needed to deliver customer facing features (2 years). Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (2 years). 10+ years of experience delivering solutions. 5+ years of working on tools and solution development on any public cloud experience. 5+ years minimum experience as an engineer with any modern language (C#, .NET, Java or equivalent). Expert knowledge of Agile SCRUM solution design/development methodology and practices. Expert knowledge of Service Oriented Architecture (SOA) design and service management practices. Expert knowledge of deploying solutions leveraging cloud principles and security practices. Ability to leverage business knowledge, sound judgment, and resourcefulness to determine appropriate course of action in challenging, ambiguous situations. Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities. Strong knowledge and demonstrated application of all facets of systems development lifecycle and technology operations. Leadership in the utilization of user-centric design concepts in conjunction with agile prototyping, development, and testing to deploy highly engaging technology solutions to the end user. Strong written and verbal communication skills. Ability to engage with and present ideas to senior leadership. Ability to provide key input to facilitate decision-making process. Ability to manage the stress of a fast-paced environment. Ability to meet the in-person requirements of the team and/or business needs. What You'll Get: At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Overview PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-disciplined team of over 3,700 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and environmental sectors. Due to our on-going success securing large-scale projects f we have a requirement for a Project Controller join our Project Services , Bangalore. Responsibilities Ensuring group standards for setup of projects are maintained & the development of these standards. Ensuring that databases are maintained in accordance with PM Group policies and procedures Ensuring that P6 Enterprise structure follows Group procedures Ensuring the User Access rights are in accordance with Group procedures Development of Group procedures, processes and standards to support the new and evolving integrated workflows and technologies. Setting up new users. Acting as initiation point for new licences Co-ordination with the Digital Project Delivery Applications Manager regarding approach and strategy to licence procurement Acting as first point of contact for all user technical queries / assistance Act as the primary point of contact with PM Group Oracle partner (for P6) Develop training materials Mentor / train / rollout support of project controls applications across our office network Work with the Business owners to establish a common data structure across Planning and Cost Provide planning/scheduling support for projects when required Qualifications A primary degree in an Engineering or Computer Science related discipline Demonstrated capability, expertise and experience in the management and administration of engineering software applications, ideally including planning & scheduling and cost management packages Demonstrated capability, expertise and experience in data analytics in a planning and scheduling context - have the ability to analyze schedules across multiple projects and to recognise, identify and collect valuable data and to use this for improved forecasting. Full competency in the use of Primavera P6 - particularly in the set-up and maintenance of P6 structures and ideally with at least 5 year’s experience as a planner/scheduler in an EPCM environment Demonstrated capability, expertise and experience in SQL database management and administration. Excellent communication, collaborative and people skills Why PM Group? As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents and ideas. Valuing the contributions of all our people and respecting individual differences will sustain our growth into the future. Show more Show less
Posted 2 weeks ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are looking for an experienced, disciplined Project Manager with solid project delivery experience to manage the completion of this ambitious infrastructure & network upgrade project. Responsibilities: Manage AWS infrastructure projects from initiation to completion. Manage firewall requests, ensuring compliance with security protocols. Technically sound in MongoDB or Oracle databases on Unix platforms. Communicate project updates, challenges, and milestones to stakeholders. Conduct regular meetings with project teams to ensure alignment and address any issues. Mandatory Skills Description: At least 6+ years of project management experience Highly skilled at project planning and scope management Project management certification - PMP (not Agile) or PRINCE2 or similar Good analytical skills to be able to analyze and build abstract models with complex branched relationships Strong stakeholder management expertise Experience with collaboration with vendors (communication & documentation) Understanding of software integration processes Teamwork and collaboration Financial planning and management Risk & issues management Upper-intermediate level of English AWS projects exposure MongoDB or Oracle database experience Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Roles and Responsibilities: Assess and validate major incidents, manage notifications and escalations as defined in the major incident management process. Manage and coordinate recovery actions and plans for major incidents to resolution. Provide timely and informative updates to management, stakeholders, and users until incident closure. Monitor the incidents to ensure that the Service Level Agreements are adhered to both from a response and resolution perspective. Ensure the appropriate level of technical or functional support team is actively engaged. Manage incident technical bridge calls and provide direction if further escalation is required. Ensure that accurate timelines of recovery plans and activities on major incidents are documented via detailed chronology Ticket generation, notifications and followups with relevant functional groups for service incidents ensure redundancy is maintained. TAM coordination for client notifications and issues. Planned / Emergency activity mailers and bridge initiation Understand and track outstanding preventive actions and improvement plans for incidents escalated until closure for all aspects covered in the Root Cause Analysis report Ensure the closure of all resolved and end-user-confirmed Incident records Behavioral Skills Effective Business Communication both written and verbal Active listening and probing skills Attitude to feedback / willing to learn Positive attitude to adapt to new technologies / roles Team Player Technical Skills: IT infrastructure overview Knowledge and experience of supporting range of IT applications, platforms and technologies MS Office Intermediate Qualifications Bachelors degree, ITIL knowlegde and technical expertise Additional Information Work from Office 24*7 Shifts Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Job description: Project Planning, Management and Publishing Reports Task and Resource Management The Client Project Manager will be expected to create a project plan that details the project's objectives, release schedule, milestones, deliverables, and so on. Manage efficient project delivery and implementation to guarantee client satisfaction. Control the project operations to achieve corporate objectives. To ensure that the needs of the client are satisfied, track and monitor the project's progress. What You'll Be Doing Primary Responsibilities: Project management – Engages with stakeholders to deliver projects from original concept through final implementation. Project implementation – Ensure that all services contracted by client are delivered as per scope & timelines. People Management – Coordination with customer, third party vendor and internal teams for timely and successful completion of project acting as a single point of contact to the client. Coordinates activities of the project teams through task delegation, resource assignment and program management. Quality Management - Auditing the quality of Project implementation and take corrective action if required before handover to customer. Documentation and management of risks and issues. Manage efficient project delivery and implementation to guarantee client satisfaction. Project closure - Handover of projects to Operations and Application owner. Process adherence – Update reports/Project status to customer on timely basis. Audit - Audit of infra to be done post implementation and get customer agreements for project closures. Knowledge and Attributes: Sound knowledge on Project management especially in Data Center Projects. Knowledge of Mechanical, Electrical and Plumbing related (MEP) for DC Infrastructure is preferred to ensure delivery for Data Centers services. Experience on Infra Migration Projects from one location to another. Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion. Project Planning and documentation of Project Management. Planning & sequencing of activities. Ability to establish strong relationships with internal stakeholders and external clients. Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately. Excellent written and verbal communication skills. Excellent team-building skills and ability to work in high-pressure environments. Advanced ability to manage urgent and complex tasks simultaneously. Passionate, strong initiative, self-driven with a commitment to succeed. Advanced influencing ability whilst taking a collaborative approach. Decisive with good attention to detail ability. Advanced ability to promote project services to both internal stakeholders and external clients. Excellent competency in project change management. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business and / or project management or related field. Relevant project management certifications preferably PMP required. ITIL certification is beneficial. Soft Skills: Excellent Oral & written communication skills, event tracking, organize meeting, excel, outlook and data analytics without tools. Excellent Presentation skills Leadership skills Conflict management Knowledge of services and products offered and its scope. Tools To be Used: Microsoft Project –Gantt Chart, WBS, Resources Service Now – ITSM #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role The Global Customer Support team fulfills a super important role for Zuora. It is often the main point of contact for a customer and a key advocate of the customer experience. Our team includes more than 100 ZEOs across different locations worldwide, who are strategically structured around our functional teams and customer support levels that increase in complexity and the skills and experience needed to handle them. YOUR MISSION: We’re seeking a Technical Support Engineer to join our growing Global Support team. The ideal candidate is a skilled professional with a strong technical background, capable of providing enterprise-level support, troubleshooting complex software applications, and communicating effectively. Does that sound like you? If so, we’d love to hear from you! This is a location specific position that requires you to come into the office regularly to be most effective. What you’ll do Collaborate closely with engineering and product management teams to advocate for customers and enhance product functionality. Provide support to Zuora customers through tickets and Zoom. Address customer inquiries, document bugs, and troubleshoot, resolve, or escalate issues. Take ownership of customer issues, managing them from initiation to resolution. Develop expertise in a specific product domain from a technical and business perspective. Engage actively in the Zuora Community by understanding customer pain points, responding to inquiries, and sharing solution articles in your area of expertise. Manage urgent escalations, ensuring proper prioritization based on severity and customer impact. Deliver Level 2 support for the Zuora Billing product. Act as the subject matter expert for Billing, guiding team members. Expand knowledge across additional Zuora products. Work in shifts & participate in a 24/7 global support rotation, including on-call duties during weekends. Your experience A degree in Computer Science & Engineering or a related field. Significant technical experience will also be considered. Minimum of 5 years in Application/ Technical support. Experience with billing or financial enterprise applications. Worked in rotational shifts (24/7). Experience with technologies used in SaaS applications: MS Word programming logic, XML, REST API, SOAP API, SQL, Kibana, web services, HTML, Java, or JavaScript. Excellent spoken and written English with the ability to adapt communication to different technical levels and explain complex concepts clearly. Ability to work effectively with a global team and build strong cross-functional relationships. A positive attitude with the ability to remain calm under pressure and overcome challenges. Strong desire to learn and adapt to new skills, technologies, and processes—you’ll be learning something new every day! Nice To Haves Basic understanding of how SaaS integrations work Experience in using the Zuora Billing Tools: Zendesk, Slack, Kibana, DB Query, Postman. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less
Posted 2 weeks ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for an experienced, disciplined Project Manager with solid project delivery experience to manage the completion of this ambitious infrastructure & network upgrade project. Responsibilities: Manage AWS infrastructure projects from initiation to completion. Manage firewall requests, ensuring compliance with security protocols. Technically sound in MongoDB or Oracle databases on Unix platforms. Communicate project updates, challenges, and milestones to stakeholders. Conduct regular meetings with project teams to ensure alignment and address any issues. Mandatory Skills Description: At least 6+ years of project management experience Highly skilled at project planning and scope management Project management certification - PMP (not Agile) or PRINCE2 or similar Good analytical skills to be able to analyze and build abstract models with complex branched relationships Strong stakeholder management expertise Experience with collaboration with vendors (communication & documentation) Understanding of software integration processes Teamwork and collaboration Financial planning and management Risk & issues management Upper-intermediate level of English AWS projects exposure MongoDB or Oracle database experience Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
General Summary: Develops, defines, and executes plans of record, including schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering or related field. Program Management or related work experience. The responsibilities of this role include: Drive planning / scheduling of SW Product Development Program: develop the execution schedule comprehending resources needs and interdependencies across teams, divisions and, with third parties. Establish routine update & communications process: update status, schedule trends vs. baseline, risk management, mitigation, and recovery actions, etc. Develop program indicators to push information to internal customer teams and management, develop content and present at various program reviews. Partner with other functional areas to establish critical processes to support disciplined product development, testing and decision making and to ensure quality. Co-ordination across multiple technology teams. This may include other QUALCOMM sites as well as contractors and customers/carriers, both domestic and international. Preferred Qualifications: 12-16 yrs of Program Management or related work experience. Experience with program management tools such as dashboards, Gantt charts, etc. Experience working in a large matrixed organization. Experience working with operating budgets, resources, and/or project financials. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key responsibilities: Develop/ improvise a quality assurance policy and quality control guidelines in collaboration with the other Quality Heads and oversee periodic reviews of the same Communicate the Quality Policy through multiple channels ensuring awareness across levels Implement QA & QC processes on various records & documents to monitor incoming & in-process activities Develop & execute product improvement process for resolution of various quality issues and coordinate with other departments for development of new products as per APQP & PPAP standards Build a cross-functional Quality Improvement Cell for constant review of processes and develop solutions for improving efficiency and reduce waste Implement QA & QC processes with respect to system & controls, process audits improvement, vendor development, incoming material inspection, in-process & final Inspection etc. Monitor production & quality procedures and practices and enhance processes as per PPAP to improve suppliers communication and approval of production designs and processes before, during and after manufacturing for problem analysis / resolution, SPC studies, APQP on various records & documents to monitor incoming & in-process activities Dealing with customer quality concerns, complaint and warranty failures and making improvement by adopting 8D for adequacy before dispatching to customer Managing customer concerns through root cause analysis with clear action plan for execution and review action plan against standard checklist and ensuring timely closure of NCs Analyze warranty data and make customer wise clear action plan Develop quality scorecard with improving trends on overall quality index in line with the quality policy and through gap analysis and clear forward path Make regular customer visit acknowledge their concerns and track proper initiation and closing of concern before defined deadline and provide solution in line with customer requirement Develop and implement framework for identifying and evaluating suppliers in association with Strategic Sourcing and periodically audit processes at the suppliers facilities to ensure compliance Conduct existing supplier assessment audit for their upgradation across all the locations and review their current capabilities and make existing supplier development plan Develop supplier evaluation policy and visit new suppliers to evaluate their capabilities for delivering quality product and provide vendor development support and ensuring that it gets implemented across the organization Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
WE ARE HIRING AVASO Technology Solutions is currently seeking a Associate Service Delivery Manager . As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands. AVASO offers you an excellent growth opportunity with a strong global company and good money. Website:- https://www.avasotech.com/ Position: Associate Service Delivery Manager Location: Mohali/Bangalore Position type: Full-Time Position Overview: In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery management responsibilities, fostering a high-performance culture and ensuring teams are engaged, skilled, and aligned with project and organizational objectives. Key Responsibilities: Delivery Management: Lead and oversee the successful delivery of IT service projects, ensuring alignment with scope, timelines, and budgets. Define project objectives, deliverables, and success criteria while managing project lifecycles. Track and report project progress using standardized dashboards and KPIs. SLA and KPI Management: Ensure that all projects meet contractual SLA obligations and internal performance standards. Conduct root cause analyses for SLA breaches and implement mitigation strategies to avoid recurrence. Customer Relationship Management: Act as the primary liaison for customers on project-related issues, updates, and escalations. Regularly conduct project reviews and feedback sessions with clients to enhance satisfaction and retention. Resource & People Management: Assign, manage, and oversee project-specific team resources, ensuring optimal utilization and alignment with project goals. Foster team engagement, collaboration, and motivation to maintain a high-performance culture. Conduct regular performance reviews, provide constructive feedback, and address underperformance. Identify training needs and coordinate professional development opportunities to enhance team skills and capabilities. Develop succession plans and career paths for team members to align with organizational goals. Ensure timely onboarding and proper allocation of new resources for projects. Risk and Issue Management: Maintain a risk register for projects, proactively identifying and addressing potential risks. Facilitate rapid escalation and resolution for critical project issues. Change and Transformation Management: Manage project scope changes through structured Change Control Processes. Communicate and align stakeholders on transformation initiatives and ensure proper documentation. Governance and Compliance for Projects: Establish and monitor governance frameworks for effective project delivery. Ensure compliance with legal, regulatory, and organizational standards on a per-project basis. Delivery Financial Management: Develop and track project budgets, billing, and financial forecasts. Maintain financial dashboards to monitor project profitability and cost-effectiveness. Conduct variance analysis between planned and actual financial outcomes for each project. Continuous Improvement: Collect feedback from project teams and clients to implement process improvements. Promote a culture of innovation and learning within the project teams to drive efficiency and quality. Qualifications: Education: Bachelor’s degree in IT, Project Management, or a related field. Experience: Greater than 8 Years in Service delivery in EUC , Networking and similar role in IT Managed services. Proven experience in managing projectized environments, IT service delivery, and people management. Demonstrated success in leading and developing diverse teams. Certifications: PMP, PRINCE2, ITIL, or Agile certifications are required. Skills: Expertise in project management frameworks (e.g., Agile, Waterfall). Proficiency in team management tools (e.g., ServiceNow, Jira, Microsoft Project). Strong leadership, conflict resolution, and decision-making abilities. Exceptional communication and interpersonal skills. Key Competencies: Leadership and Team Management: Ability to inspire, guide, and manage teams to achieve goals. Project Orientation: Expertise in handling project lifecycles from initiation to closure. Stakeholder Management: Effective communication and relationship-building with clients and teams. Resource Optimization: Strategic allocation and management of resources to ensure efficiency. Risk Mitigation: Proactive identification and resolution of risks. Continuous Improvement: Focus on driving innovation and quality enhancements. Work Environment: Dedicated to leading project-based teams across multiple projects concurrently. Occasional travel to customer or project sites may be required. Flexibility to work outside regular hours to meet project milestones or address critical issues. AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavours. All employment decisions are based on qualifications, merit, and business need. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Overview Mindtel is a forward-thinking organization dedicated to delivering innovative IT solutions. Our mission is to empower businesses with cutting-edge technology that enhances operational efficiency and drives growth. Our culture nurtures collaboration, creativity, and continuous improvement, ensuring our team members are aligned with our goals and values. Role Responsibilities Lead and manage IT projects from initiation through delivery. Define project scope, goals, and deliverables that align with business objectives. Develop comprehensive project plans, including timelines and budgets. Coordinate cross-functional teams and allocate resources effectively. Monitor project performance and implement improvements as necessary. Conduct regular project status meetings and provide updates to stakeholders. Identify potential project risks and develop mitigation strategies. Ensure quality standards are met through rigorous testing and validation processes. Maintain documentation related to project activities and outcomes. Manage vendor relationships and negotiate contracts as needed. Facilitate stakeholder engagement and communicate project vision. Support change management activities to ensure smooth project transitions. Develop training programs and materials for end-users. Assist in developing and tracking key performance indicators (KPIs) for project success. Mentor junior team members and foster a collaborative team environment. Qualifications Bachelor's degree in IT, Computer Science, or related field. 5+ years of experience in IT project management. Strong understanding of project management methodologies (Agile, Waterfall). Proven track record of delivering IT projects on time and within budget. Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously. Familiarity with project management software (e.g., MS Project, JIRA). Strong analytical and problem-solving skills. Project Management Professional (PMP) certification is preferred. Experience in working with technical teams and understanding IT systems. Ability to adapt to a fast-paced work environment. Experience in stakeholder management and relationship building. Knowledge of IT governance frameworks is a plus. Solid decision-making and organizational skills. Willingness to learn new technologies and methodologies. Skills: it,communication,project management,agile,team leadership,change management,negotiation,relationship building,waterfall,scheduling,project management software,interpersonal skills,vendor management,team mentorship,problem-solving skills,risk assessment,quality assurance,project,agile methodologies,budget management,it project management,analytical skills,stakeholder management Show more Show less
Posted 2 weeks ago
6.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Project role : Associate Manager, Lab Centralized Monitoring Work experience : 6 to 10+years. Work location : Thane/ Mumbai Must have skills : People Manager/ Line management. Job overview: Manages the monitoring delivery of Central Laboratory studies from initiation to closeout. Participates and or drives process improvement initiatives. Job Responsibilities: Lead, manage and provide support to a team of Centralized Monitoring project coordinators (CPCs) in the management of the assigned activities. Manage staff according to the organization’s policies and applicable regulations. On time completion of assigned role specific trainings (self-learning courses, instructor led training, acknowledgement of e-SOP/WI etc.) and related assessment. Independent management of centralized monitoring activities for the assigned projects which includes but is not limited to Monitoring on-time release of patient laboratory report by following up on the associated pending activity(ies) with related team. Monitoring on-time release of patient laboratory report by following up on the associated pending activity(ies) with related team. Involve in management of escalations and quality incidents by collaboration. Participate and lead in investigation on quality incidents including root cause analysis, and identification of a robust CAPA (corrective & preventive action) plan. Technical Skills: 4-6 years relevant experience in line management Show more Show less
Posted 2 weeks ago
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