Infrastructure Support Engineer

Infrastructure Support

2 to 4 years

Location- Bangalore

5 days WFO ( 24/7 Rotational Shifts)

Technical Skills

• You have hands-on experience in using CI/CD tools such as Jenkins,

CircleCI or Gitlab for executing deployments.

• You have knowledge of Infrastructure as Code (IAC) tech stacks such as

Terraform, Ansible, ARM or Cloudformation to provision and manage

infrastructure.

• You have working experience in using observability tools for logging,

monitoring, tracing and alerting, e.g.: Datadog/PrometheusGrafana,

ELK/EFK/Splunk.

• You have experience in supporting at least one public cloud, e.g.: AWS,

Azure or GCP.

• You have hands-on experience executing most common operations in

managing workloads on any container ecosystem tech stacks. e.g.:

Docker, Kubernetes, Openshift, etc.

• You understand system performance tuning and scaling to handle

common heavy load scenarios along with concepts of highly available

systems and basics of disaster recovery solutions, and are familiar with

failover, backup and recovery concepts.

• You have experience operating a Linux OS such as RHEL or a

Debian-Based OS and are familiar with most common Linux OS

operations and commands, reading and tweaking Bash scripts andmanaging runtime environment configurations such as Env Vars, Logs,etc.

• You have experience supporting backend storage solutions such as SQL

and NoSQL databases, e.g.: Postgres and MongoDB, and caching

solutions such as Redis and Memcached.

• You have experience in networking configuration and security, and are

familiar with common networking setup and security practices, e.g.:

loading, balancing, proxies, transport layer security (TLS) and certificate

management, and an understanding of standard network protocols and

configurations.

• You have a good understanding of fundamental concepts of APIs such

as request, response, headers, authentication, JSON payloads, etc.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to

develop your career is entirely up to you. But we also balance autonomy with

the strength of our cultivation culture. This means your career is supported by

interactive tools, numerous development programs and teammates who want

to help you grow. We see value in helping each other be our best and that

extends to empowering our employees in their career journeys.