Infrastructure -Project Lead

Company Description

Role Summary

Key Responsibilities

• Produce and maintain key project documentation including project plans, RAID logs, highlight reports, and governance artefacts.
• Coordinate and manage day-to-day project delivery activities, ensuring milestones and deadlines are met.
• Monitor and report on project progress, risks, issues, and dependencies.
• Support resource coordination in a matrix-managed environment.
• Manage project-related Change Requests with support from senior stakeholders as needed.
• Collaborate with internal teams, customers, and third-party suppliers to ensure smooth delivery.
• Adhere to CST and corporate policies and procedures throughout the delivery process.
• Work closely with technical teams to support the design and implementation of cloud and technology solutions.
• Ensure a seamless handover to operational and support teams at project completion.
• Support procurement and commercial activities related to project delivery.
• Facilitate customer acceptance and close-out documentation as part of project closure.
• Contribute to continuous improvement of internal project management processes and documentation.
  

Required Skills And Experience

• 4–6 years of experience in IT project delivery, ideally in Cloud Hosting, SaaS implementation, or Technology upgrade environments.
• Familiarity with project governance and structured delivery methodologies.
• Strong planning and coordination skills with a track record of delivering against project timelines.
• Effective communicator, able to work with both technical and business stakeholders.
• Comfortable managing multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office tools including Excel, Word, and MS Project.
• ITIL Foundation certification (or willingness to attain).
  

Desirable Skills And Experience

• PRINCE2 Foundation or Practitioner certification.
• Understanding of Windows / Linux server environments and basic networking concepts.
• Previous experience in customer-facing roles or regulated environments such as government or enterprise IT.
• Familiarity with service transition and operational handover processes
  

Qualifications

Additional Information