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Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) What You Will Do Assist with the setup and troubleshooting of VPN tunnels, SFTP endpoints, and basic AWS networking components; Support EHR customer integrations, including connectivity setup, tunnel monitoring, and basic documentation; Monitor and respond to incidents, participating in scheduled on-call rotations; Support infrastructure operations in AWS using Terraform, GitLab, and Docker/Kubernetes; Assist in CI/CD pipeline execution and infrastructure deployments; Collaborate with global team members and follow documented operational procedures; Adhere to HIPAA, GDPR, and internal security compliance standards. MUST HAVES 2–4 years of experience in DevOps, SRE, IT infrastructure, or system administration roles; Working knowledge of AWS networking, VPNs (IPsec), VPCs, routing, and security groups; Basic experience with SFTP configuration and troubleshooting connectivity issues; Ability to follow structured procedures and respond effectively to alerts and incidents; Familiarity with Terraform, GitLab, Docker, and/or Kubernetes; Comfortable working in a distributed team and communicating technical issues clearly; Awareness of security and compliance standards (HIPAA, GDPR preferred); Upper-Intermediate English level. NICE TO HAVES Exposure to EHR systems like Mirth or IRIS; Experience supporting external enterprise clients or customer IT teams; Background in healthcare or other regulated environments; Basic scripting for automation and troubleshooting (e.g., Bash, Python). The Benefits Of Joining Us Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities. A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands. Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. Your application doesn't end here! To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process. Requirements 2–4 years of experience in DevOps, SRE, IT infrastructure, or system administration roles; Working knowledge of AWS networking, VPNs (IPsec), VPCs, routing, and security groups; Basic experience with SFTP configuration and troubleshooting connectivity issues; Ability to follow structured procedures and respond effectively to alerts and incidents; Familiarity with Terraform, GitLab, Docker, and/or Kubernetes; Comfortable working in a distributed team and communicating technical issues clearly; Awareness of security and compliance standards (HIPAA, GDPR preferred); Upper-Intermediate English level. Show more Show less
