28 Infrastructure Engineering Jobs

Join us as an Infrastructure Engineer You'll collaborate in building the best possible solutions for public and private cloud environments and engineer infrastructure technology to comply with security, resilience, sustainability, and operational requirements, with observability and guardrails built in. You'll also use automation to provide testing and a route to live for the product, identifying ways to use new and existing technology tools to enhance performance and remove inefficiencies. This is a chance to work with colleagues across the bank to share engineering best practices, allowing you to provide thought leadership while developing solutions. We're offering this role at Vice President level. What you'll do: As an Infrastructure Engineer, you'll contribute to engineering the Windows infrastructure for departmental applications and services, with a special focus on Windows. You'll be working on service or change initiatives, ensuring their availability and maintaining, managing, and deploying Windows infrastructure on behalf of either the function or investment projects. We'll look to you to collaborate with Product Owners to develop product roadmaps and manage the lifecycle of the team's products and support engineered products to respond to customer feedback, new feature requests, resolve production issues, and help customers consume our products. Additionally, You'll: Take a lead role within a team to design and engineer intuitive, self-service infrastructure products. Develop technical skills through continuous learning and development. Contribute to the delivery of infrastructure as code solutions. Build an awareness of design thinking tools and techniques with users to improve your product. Provide operational support for pattern or product-related issues. Work with key vendors in delivering infrastructure services and technology for the product. The skills you'll need: To thrive in this role, you'll have experience in software development or automation scripting such as Python or Shell, with an understanding of the software development lifecycle. You'll also have experience in utilizing modern infrastructure as code via tooling. We'll expect you to bring a good understanding of Agile working practices and toolsets with the ability to create the vision for the Release Train, feature team, platform, and domain. Furthermore, You'll Need: Proven experience with Windows operating system as well as SCCM. Experience in software testing practices and tools and using observability tools and techniques with the ability to use data, information, and user sentiment to continuously improve solutions. Knowledge of VMware. Experience of working with technology deployed to an on-premise datacentre. Strong collaborative communication skills for articulating technical concepts clearly to stakeholders.

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Cybersecurity & Tech Controls team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications. Resolves most nuances and determines appropriate escalation path. Executes conventional approaches to build or break down technical problems. Drives the daily activities supporting the standard capacity process applications. Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses. Considers upstream/downstream data and systems or technical implications. Be accountable for making significant decisions for a project consisting of multiple technologies and applications. Adds to team culture of diversity, equity, inclusion, and respect. Required qualifications, capabilities, and skills: - Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience - Strong knowledge of one or more infrastructure disciplines such as hardware, operation systems, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments - Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.) - Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams - Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds - Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge - Knowledge and hands-on experience with tools like Jira, Confluence, ServiceNow, Netcool Preferred qualifications, capabilities, and skills: - Familiar with AWS / Azure / GCP or other cloud environments - Familiar with Terraform or other infrastructure as code technologies - Familiar with CI/CD pipelines - Familiar with experience with GitHub and code reviews - Familiar with DevOps using Python, scripting for automation.,

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role As a Team Lead SOC Infrastructure Engineer in the banks security operations center (SOC), the individual will be responsible to oversee the implementation of all the underlying IT infrastructure necessary to send logs from all the log sources to the banks new SIEM platform. Key Responsibilities Business Understanding: Responsible to ensure connectivity from all the banks IT systems and applications (whether on cloud or on-prem) to the banks SIEM platform. Responsible to ensure the upkeep of banks inventory to reflect the correct status of which systems are reporting logs to the SIEM. Collaborate: Work with the respective peers in the banks technology group to ingest logs from newly introduced systems and log sources. Work with the designated banks department to ensure alignment with RBI guidelines in the respective areas. Vendor Management: Working with the vendors to ensure resolution of issues limiting the sharing of the logs. Qualifications & Skills Educational Qualification: Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent with experience in hosting interactions with the banks technology team to resolve any underlying connectivity issues limiting the logs from being sent to the SIEM platform. Certifications: CCNP, CCNA Security, Any Cloud security certifications (AWS, GCP, Azure, OCI) and/or any Microsoft or VMware or RHEL certifications. Compliance: Stay up to date with the latest trends and developments in cybersecurity and SIEM technologies and recommend improvements to the organization security posture and creation of procedural documents necessary for the department. Communication Skills: Excellent communication and interpersonal skills. Synergize with the Team: Ability to work collaboratively with different teams for closure of activities. Strong understanding of cybersecurity principles will be required. Knowledge of Networking components, Servers (RHEL, Windows, etc.) and Endpoints, and cloud technology will be required including the capability to design new solutions. About the Business Group ICICI Banks Information Security Group believes in providing services to its customers in the safest and secured manner, keeping in mind that data protection for its customers is as important as providing quality banking services across the spectrum. The CIA triad of Confidentiality, Integrity, and Availability is built on the vision of creating a comprehensive information security framework. The Bank also lays emphasis on customer elements like protection from phishing, adaptive authentication, awareness initiatives, and provide easy to use protection and risk configuration ability in the hands of customers. With this core responsibly, ICICI administer and promotes on going campaigns to create awareness among customers on security aspects while banking through digital channels.

This role involves coordinating the governance of a multiyear obsolescence remediation program across engineering teams. You will be responsible for ensuring the governance of one or multiple streams of obsolescence remediation programs across engineering, leading all aspects of the evolution of strategic and tactical remediation initiatives against the plan. Your role is crucial in ensuring technology sustainability, operational resilience, and compliance across the organization's infrastructure estate. Collaborating closely with architecture, platform, and delivery teams, you will work to ensure that technology components remain current, supported, and aligned with strategic roadmaps, driving proactive modernization and reducing technical debt. Engaging with CIOs, Program Directors, Engineering 1LOD, and 2LOD Risk teams will also be a key part of your responsibilities. The program is phased, with the first year focusing on executing the agreed scope while concurrently handling the definition of future scope through detailed data analysis and planning. This is a multiyear program that requires ongoing governance across the years. Your role will involve running one or multiple streams of the Multiyear obsolescence program in alignment with input provided by crucial maintenance and key critical initiatives. You will be responsible for the programmatic evolution of obsolescence remediation against committed plans for one or more divisions, working closely with CIO teams, program directors, and project managers in charge of executing the respective initiatives. Key Responsibilities: Obsolescence Management: - Identify and assess end-of-life (EOL) risks across hardware, OS, middleware, network, and platform components. - Design and implement remediation strategies for legacy and unsupported technologies. - Maintain and improve the obsolescence inventory and lifecycle roadmap in alignment with vendor support timelines and security standards. - Lead all aspects of data and reporting accuracy. - Report program status to senior partners. - Define future scope in alignment with the planning and budgeting process. - Drive estate standardization, consolidation, and optimization initiatives. - Support rationalization and decommissioning programs to reduce footprint and cost. Data & Reporting: - Generate insights and dashboards to track estate health, obsolescence posture, and remediation progress. - Contribute to capacity planning and asset lifecycle forecasting. Stakeholder Engagement: - Collaborate with product owners, platform teams, and vendor partners. - Influence technology decisions to support sustainability and reduce technical risk. What You'll Bring: - Strategy, Technology Governance, Data Analysis, Information Management, Risk management, and controls. - Proven experience in infrastructure engineering or architecture within a large-scale enterprise environment. - Good understanding of hardware, OS, virtualization, storage, and middleware platforms (e.g., Windows Server, RHEL, VMware, Oracle, SQL Server). - Hands-on experience with technology lifecycle management, obsolescence tracking, and remediation planning. - Familiarity with IT asset management (ITAM), CMDBs, and automation tools (e.g., ServiceNow, Ansible, SCCM). - Understanding of cloud infrastructure (Azure, AWS, or GCP) and hybrid integration strategies. - Excellent problem-solving, communication, and documentation skills. - Validated ability to influence and inspire change across multi-functional teams, with experience leading through ambiguity and handling customers in sophisticated, matrixed environments. In return, you will have the opportunity to work in an outstanding financial markets infrastructure organization and play a significant role in shaping the future. The company values flexibility and offers a hybrid approach to the workplace. As part of a leading global financial markets infrastructure and data provider, you will contribute to driving financial stability, empowering economies, and enabling sustainable growth. The organization's values of Integrity, Partnership, Excellence, and Change guide decision-making and everyday actions, fostering a collaborative and creative culture that encourages new ideas and commitment to sustainability. Joining a diverse workforce of 25,000 people across 65 countries, you will be valued for your individuality and contributions to re-engineering the financial ecosystem to support sustainable economic growth. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.,

We are looking for an experienced DevOps Enginee r to join our infrastructure and platform team. You will play a key role in designing, implementing, and maintaining our CI/CD pipelines, automating infrastructure, ensuring system reliability, and improving overall developer productivity. The ideal candidate is well-versed in On-Prem, cloud platforms, infrastructure as code, and modern DevOps practices. Role & responsibilities Design, build, and maintain CI/CD pipelines using tools like Jenkins, GitLab CI. Automate infrastructure provisioning and configuration using Terraform, Ansible, or CloudFormation. Manage and monitor production and staging environments across On-Prem and cloud platform (AWS). Implement containerization and orchestration using Docker and Kubernetes. Ensure system availability, scalability, and performance via monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, ELK, Datadog). Maintain and improve infrastructure security, compliance, and cost optimization. Collaborate with development, QA, and security teams to streamline code deployment and feedback loops. Participate in on-call rotations and troubleshoot production incidents. Write clear and maintainable documentation for infrastructure, deployments, and processes. Preferred candidate profile 315 years of experience in DevOps, SRE, or infrastructure engineering. Proficiency in scripting languages like Bash, Python, or Go. Strong hands-on experience with cloud platforms (preferably AWS). Deep understanding of Docker and Kubernetes ecosystem. Experience with infrastructure automation tools such as Ansible, Terraform or Chef. Familiarity with source control (Git), branching strategies, and code review practices. Solid experience with Linux administration, system performance tuning, and troubleshooting. Knowledge of networking concepts, load balancers, VPNs, DNS, and firewalls. Experience with monitoring/logging tools like Prometheus, Grafana, ELK, Splunk, or Datadog, Nagios, Log Shippers like Filebeat ,Fluentd, Fluent Bit. Familiarity with security tools like Vault, AWS IAM, or cloud workload protection. Experience in high-availability, multi-region architecture design. Strong understanding in creation of RPM packages and Yum Repos. Strong ubnderstanding of Jmeter scripting and test case writing. Strong understanding of Artifact repository Manager (JFROG,Nexus,Maven,NPM,NVM) Installation of open source / enterprise tools from Source file or RPM Packages. Strong understanding of tech stack ( Redis, Mysql, Nginx, RabbitMQ, Tomcat, Apache, JBOSS) Implement cloud-native solutions including load balancers, VPCs, IAM, AutoScaling Group, CDNs, S3,Route 53 etc. SAST tools like SonarQube, CheckMarks, JFrog X-Ray. Expertise in configuring , upgrading the API Gateway Preferbly ( Google Apigee, Kong ) etc.

Hi, Greetings from Thales India Pvt Ltd.....! We are hiring for Technical Lead - Devops Engineer for our Engineering competency center for Bangalore location . Experience: 8 to 12 years. Notice Period: Immediate to Max 30 Days. Location: Thales India Private Limited, Richmond Town, Bengaluru, Karnataka 560025. About Thales: Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in Indias growth story by sharing its technologies and expertise in Defense, Transport, Aerospace and Digital Identity and Security markets. Additional: Imperva, a Thales Company is a cybersecurity leader Together, we provide innovative platforms designed to reduce the complexity and risks of managing and protecting more applications, data, and identities than any other company can. Our solutions enable over 35,000 organizations to deliver trusted digital services to billions of consumers around the world every day. JOB Summary: We're building a first-of-its-kind AI Firewall to protect applications using Large Language Models (LLMs). As one of the first DevOps Engineers on the team, you'll build and maintain the CI/CD pipelines, observability stack, and deployment infrastructure for a cutting-edge AI Firewall. Your work ensures our services are secure, fast, and always available. Job Knowledge, Skill and Qualifications: BE, M.Sc. in Computer Science or equivalent 8+ years of experience in DevOps, SRE, or Infrastructure Engineering Proficient with Kubernetes, Docker, and cloud platforms (AWS/GCP/Azure) Experience in developing performance-oriented applications. Strong scripting skills (Bash, Python, or Groovy) Background in AI/ML, Networking concepts such as TCP/UDP, HTTP, TLS etc. Bonus: Experience with security tooling, API gateways, or LLM-related infrastructure

Our Corporate Bank group is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business. The CIO Corporate Bank (CB) division sits in the Banks Technology, Data and Innovation (TDI) group. The Risk and Control (R&C) team ensures the Bank's technology control priorities are effectively implemented across CIO - CB. The R&C team offers dedicated support for each Chief Information Officer (CIO) business line, advisory services for control responses, and program management services for broad control uplifts. The team's mission is to reduce the organization's technology risk exposure by implementing key bank controls, ensuring appropriate and timely resolution of audit and regulatory issues, and participating in the Bank's design of control implementations. Therefore, a role on the R&C team is integral in supporting the front-line management in identifying, assessing/measuring risks, developing/implementing remediation actions, and monitoring risks. We are looking for a technology risk manager (also known as embedded risk team lead) to join the Risk & Control team to ensure robust and sustainable control governance across CIO CB, in particular for CB Data and head for India Risk and Control team. You will be responsible for supporting the CB Chief Data Office in managing audit/regulatory/self-identified findings, participating in regulatory and audit exams, monitoring stakeholders compliance with key risk indicators, and ensuring controls are implemented effectively and sustainably. Your role will be integral in supporting the front-line management in identifying and assessing/measuring risks, determining remediation plans, monitoring levels of risk, and implementation of remediation. You will work directly with CIO-1s, the CIO Corporate Bank Risk Leads, senior technology management, business and operations stakeholders, regulatory management, and other embedded risk teams and will represent CB Risk & Control . As a senior member in the region, you will spearhead risk initiatives within the region and will oversee India applications. As a Tech Risk and Controls Director, you will play a pivotal role in shaping and implementing the firms technology risk management strategy. Your Key Responsibilities: Partner with CB CDO, in risk management and control implementation. Create deep and productive relationships with the teams and finding owners for audit/regulatory/self-identified issues to ensure overall risk posture for the area is improved. Support CIO-1 portfolio(s) in managing audit/regulatory/self-identified findings to ensure appropriate and timely resolution of risks/gaps in controls, and resolve non-compliance with Bank policies, procedures and processes and non-compliance with regulations and laws. Review and revise findings lifecycle event documentation. Provide strategic direction on risk management matters to senior leadership including implementation of detailed data driven narratives to inform leadership of risks related to IT and Cybersecurity topics. Provide credible challenge across all information technology and cybersecurity enabling business growth while ensuring that risks remain within appetite. Participate in, and coordinate with technology stakeholders, on internal and external audits and regulatory exams Ensure Risk & Control topics and standards are effectively included in all Change Programs related to CB Data, in particular within the perimeter of the EDM Program. Ensure appropriate senior management awareness/oversight of follow-up on action items to resolve identified technology issues Support application teams in control implementation requirements Ensure risk remediation programs are initiated and executed. Design and implement processes to test effectiveness and sustainability of technical controls. Develop strategies for reducing the risk exposure of CIO CB portfolio(s), including preparedness of critical applications for audit and regulatory exams and working with application owners to address and prevent common risk issues Assist application owners and other technology stakeholders in identifying and documenting risks and developing remediation Tracking and reporting on CIO CB portfolio(s) key risk indicators (KRI) and control uplift programs. Assisting application owners in developing plans to ensure compliance with KRIs. Close control gaps. Ensure risk remediation programs are initiated and executed in line with the Banks policies, procedures and standards. Work with the application teams and control owners to identify and resolve potential issues in control design. Advise on effectiveness metrics, ensure control design includes proper evidence, and provide input to the design and effectiveness of centrally provided tooling. Create risk awareness and positive attitudes through specialized trainings and educate the wider Corporate Bank CDO stakeholders regarding Risk & Control. Develop and guide a culture of talent development to meet business objectives and strategy. Your Skills and Experience: Excellent communication skills, both written and verbal to present ideas and concepts effectively Extensive experience (15-20 years) in technology risk management and risk advisory Strong understanding of three lines of defence model and compliance frameworks, Experience with regulatory environments and financial services technology. Robust knowledge and experience of data risks, in particular data-related technology controls, - policies, - standards and - tools Excellent analytical and investigatory skills to identify underlying technology issues Extensive experience in assessing risk, writing issues, and developing appropriate corrective actions Demonstrate viable solutions and problem solving Relevant experience working with auditors, regulators and external auditors on exams, reports and information requests Prefer experience with designing and testing technology controls and processes Prefer technical background (application development, infrastructure engineering, etc.) Role: Manager Information Security Industry Type: Investment Banking / Venture Capital / Private Equity Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate

As the Vice President of Infrastructure Engineering & Support within Fiserv Technology Services, you will be instrumental in collaborating closely with CTO portfolio leaders and CIO teams to address various infrastructure requirements and transformation initiatives. Your role will involve driving efficiency, optimization, and service delivery while overseeing a significant portion of the global organization based in Global Services. It will be your responsibility to champion service excellence, maintain platform stability, security, and resilience, and enable Fiserv clients and customers. Your deep technical expertise, architectural knowledge, and domain skills, coupled with a commercial mindset and fiscal prudence, will ensure the delivery of world-class solutions that enhance the Fiserv brand. In this role, you will: - Take ownership of the end-to-end operating model within FTS. - Regularly engage with business stakeholders to understand their needs, involve them in joint planning, and ensure high stakeholder satisfaction. - Serve as the single point of accountability and escalation for technology service provisioning to clients, the business, and the FTS organization. - Execute enterprise-wide programs and initiatives aligned with the overall strategy. - Promote the adoption and enhancement of strategic technology tools. - Utilize both technical and commercial acumen to drive business profitability through the technology solution portfolio. - Optimize technology utilization across internal and external stakeholders to meet functional and financial objectives. - Utilize initiative management, new product adoption, AI Ops, automation, and lifecycle management to achieve efficient technology outcomes. - Advocate for clients while owning the technology change roadmap. To be successful in this role, you should possess: - Over 20 years of experience in infrastructure engineering, with a focus on compute and storage technologies, operating systems, database, middleware, cloud, containers, and network services. - More than 10 years of experience in the banking and financial services industry. - 15+ years of experience in managing global teams and delivering technology service solutions. - A Bachelor's degree in engineering or computer science, or equivalent military experience. - Demonstrated expertise in ITSM, SRE, Automation, and Telemetry/AI Ops. - Experience in setting up and managing a command center for triaging and quickly restoring services. - Proficiency in Change Success and Proactive Problem Management. Additionally, it would be beneficial to have: - More than 15 years of experience in driving transformational improvements in infrastructure. - Extensive experience in leading large-scale infrastructure projects, including mergers and acquisitions. - Proven ability to manage third-party processors, hardware & software vendors, and external infrastructure providers. - Knowledge of ITIL controls and compliance processes to effectively manage vulnerabilities. - Strong leadership experience in building and sustaining a diverse workforce aligned with corporate and country goals.,

You should have a minimum of 5 years of experience in DevOps, SRE, or Infrastructure Engineering. Your expertise should include a strong command of Azure Cloud and Infrastructure-as-Code using tools such as Terraform and CloudFormation. Proficiency in Docker and Kubernetes is essential. You should be hands-on with CI/CD tools and scripting languages like Bash, Python, or Go. A solid knowledge of Linux, networking, and security best practices is required. Experience with monitoring and logging tools such as ELK, Prometheus, and Grafana is expected. Familiarity with GitOps, Helm charts, and automation will be an advantage. Your key responsibilities will involve designing and managing CI/CD pipelines using tools like Jenkins, GitLab CI/CD, and GitHub Actions. You will be responsible for automating infrastructure provisioning through tools like Terraform, Ansible, and Pulumi. Monitoring and optimizing cloud environments, implementing containerization and orchestration with Docker and Kubernetes (EKS/GKE/AKS), and maintaining logging, monitoring, and alerting systems (ELK, Prometheus, Grafana, Datadog) are crucial aspects of the role. Ensuring system security, availability, and performance tuning, managing secrets and credentials using tools like Vault and Secrets Manager, troubleshooting infrastructure and deployment issues, and implementing blue-green and canary deployments will be part of your responsibilities. Collaboration with developers to enhance system reliability and productivity is key. Preferred skills include certification as an Azure DevOps Engineer, experience with multi-cloud environments, microservices, and event-driven systems, as well as exposure to AI/ML pipelines and data engineering workflows.,

You will be responsible for leading the technology team through crucial infrastructure and operational transformation initiatives. As a strategic thought leader, you will oversee infrastructure and outsourced managed services providers. Your role will involve establishing and executing strategies related to Cloud, DevSecOps, and SRE across the Infrastructure and Applications domain. You will contribute to the design and execution of a multi-cloud infrastructure, including scalable compute, storage, and network systems. This infrastructure will support the organization's transition to cloud and API architecture. An essential aspect of your responsibilities will involve modernizing security measures, with a focus on Cloud, API, authentication, authorization, and DLP technologies. Additionally, you will lead the workplace transformation to adapt to new ways of working and ensure exceptional experiences for end-users regardless of their work location. You will drive the transformation of Application operations towards a DevSecOps model and provide the foundational infrastructure for software-defined cloud-native development. Your role will also entail fostering infrastructure innovation, leveraging the latest trends to create business value in line with the company's requirements. With a background in cloud Infrastructure Engineering/DevOps, you will play a key technical leadership role in defining enterprise standards, technology architecture, and DevOps and Application Security within the CICD Pipeline. You will establish Site Reliability Engineering practices to ensure zero downtime, high scalability, and resilient infrastructure and applications. Implementing practices such as Golden Signals, Blameless Postmortems, RCAs, and Operational Excellence will be crucial to minimizing incidents and driving operational efficiency. Furthermore, you will be responsible for operationalizing and scaling critical initiatives with execution excellence, providing leadership in infrastructure management, network communications, application development, and service management. Collaboration with Service Providers and technology vendors will be essential to ensure SLAs are met and deliver best-in-class end-user experiences. Lastly, you will partner with the Digital business transformation leader to architect an agile landscape strategy, aligning technological initiatives with the organization's overall digital transformation goals.,

You will be responsible for conducting and leading analysis to correct systems, applications, software, and hardware that are not compliant with Corporate policy/procedures. Working closely with external vendors, internal teams, and business partners on large infrastructure engineering projects will be a key aspect of your role. You will provide input and recommend processes in developing project plans, monitor project progress, and provide regular status reports to the management team. Ensuring that all systems, applications, software, and hardware comply with Corporate policy/procedures will be a priority. You will be expected to identify issues and contribute to developing solutions while maintaining and possibly leading the process for documenting design, build, and standard operating procedures. Developing detailed project plans, tracking project progress, and working with Application Development, Quality Assurance, Testing, and Business teams to understand infrastructure needs during planning, design, development, and testing processes are essential tasks. Your role will involve evaluating the organization's existing infrastructure technology, researching and analyzing trends, and implementing changes to enhance reliability and efficiency. You will also perform basic production support tasks, identify opportunities for process improvement and automation, and contribute to the achievement of area objectives. A Bachelor's degree in computer science or at least 5 years of equivalent work experience is required, along with 4-5 years of related experience. Experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer, striving to build a diverse and inclusive global team that empowers individuals to do their best work. Wellbeing, work-life balance, family-friendly policies, and employee forums are supported within the organization.,

Role - Platform Engineer Location: Hyderabad / Gurgaon / Remote/ Hybrid Shift: EMEA (11:30 AM to 9:30 PM IST) Experience: 4+ years Key Responsibilities • Platform Development: • Design, develop, and maintain the core components of our internal developer platform, including APIs, tools, and infrastructure. • Build self-service capabilities that enable developers to provision infrastructure, deploy applications, and manage their environments independently. • Implement and maintain infrastructure-as-code (IaC) using tools like Terraform, CloudFormation, or similar. • Develop and maintain golden paths for common development tasks, ensuring consistency and best practices. • Contribute to the overall architecture and design of our cloud infrastructure. • Evaluate and integrate new technologies and tools into the platform. • Developer Enablement: • Work closely with development teams to understand their needs and pain points. • Provide training and support to developers on how to use the platform effectively. • Gather feedback from developers and iterate on the platform based on their needs. • Document platform features and best practices. • Champion a developer-centric approach to platform development. • Automation and Efficiency: • Automate infrastructure provisioning, application deployment, and other repetitive tasks. • Build and maintain CI/CD pipelines to streamline the software delivery process. • Identify and eliminate bottlenecks in the development workflow. • Implement monitoring and alerting systems to ensure the health and performance of the platform. • Security and Compliance: • Ensure that the platform is secure and compliant with relevant regulations. • Implement security best practices throughout the platform. • Work with security teams to identify and mitigate potential vulnerabilities. • Collaboration and Communication: • Collaborate effectively with other engineers, product managers, and stakeholders. • Communicate technical concepts clearly and concisely. • Participate in code reviews and knowledge sharing. • Contribute to a positive and collaborative team environment. Requirements • Bachelor's degree in Computer Science or a related field, or equivalent experience. • 3+ years of experience in software development, infrastructure engineering, or a related role. • Strong understanding of cloud computing concepts and technologies (AWS, Azure, GCP). • Experience with infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation). • Experience with containerization technologies (e.g., Docker, Kubernetes). • Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI, CircleCI). • Proficiency in at least one programming language (e.g., Python, Go, Java). • Excellent problem-solving and troubleshooting skills. • Strong communication and collaboration skills. Desirable Experience • Experience building and maintaining internal developer platforms. • Experience with API design and development. • Experience with configuration management tools (e.g., Ansible, Chef, Puppet). • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack). • Experience with security best practices and compliance requirements. • Experience with Agile development methodologies. • Contributions to open-source projects. Interested candidates can share their resume at Neesha1@damcogroup.com

About this role: Wells Fargo is seeking a Mainframe Infrastructure Senior Engineer to support zOS MQ engineering and support. In this role, you will: Lead or participate in high level technical concepts spanning technology and business Develop specifications for complex infrastructure systems, design and test solutions Contribute to the testing of business, application and technical infrastructure requirements Drive solutions to reduce recovery Review and analyze solutions for cloud security, secrets management and key rotations Design, code, test, debug and document programs using Agile development practices Design complex system upgrades Resolve troublesome trends as they develop Develop a long range plan designed to resolve problems and prevent them from recurring Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Good hands-on experience on MQ cluster concepts, CSQUTIL utility and 'IR360' tool. Install, configure, and maintain IBM MQ (WebSphere MQ) on z/OS mainframes. Manage and monitor MQ components including Queue Managers, Queues, Channels, and Listeners. Perform troubleshooting and root cause analysis of MQ-related issues. Work with application development teams to design and implement MQ messaging solutions. Ensure MQ environments are secure, stable, and compliant with internal standards. Perform system tuning, capacity planning, and disaster recovery planning. Develop and maintain MQ-related documentation, including configuration, architecture diagrams, and SOPs. Support and automate MQ operations using tools such as REXX, JCL, or scripting (e.g., Python, Shell). Participate in on-call rotation and provide off-hours support as needed. Collaborate with cross-functional teams including security, networking, and application support. Knowledge in Mainframe infrastructure support functions Experience in Agile/Kanban board methodologies Product operating model concepts Exposure to AI tools/practices Job Expectations: On-call, morning/afternoon shifts as per business need Work with global infrastructure/operations, application, risk/compliance management partners etc.

About this role: Wells Fargo is seeking a Senior Infrastructure Engineer In this role, you will: Lead or participate in high level technical concepts spanning technology and business Develop specifications for complex infrastructure systems, design and test solutions Contribute to the testing of business, application and technical infrastructure requirements Drive solutions to reduce recovery Review and analyze solutions for cloud security, secrets management and key rotations Design, code, test, debug and document programs using Agile development practices Design complex system upgrades Resolve troublesome trends as they develop Develop a long range plan designed to resolve problems and prevent them from recurring Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Full stack development experience Aternity End user monitoring or equivalent Tableau or equivalent skills for creating dashboards. Cisco Thousand Eyes or equivalent tools. Exposure to Kubernetes, writing pod specs, containers, and deployment. Knowledge of Agile methodologies, and product operating model Job Expectations: DevOps Engineer who will be responsible to build, manage, and automate our end user and synthetic monitoring infrastructure and service offering setup along with focus on automation. Experience in Python with Data analysis, Data Import, Data Feeds and API Experience with PowerShell and Python scripting for automation 3+ Deployment experience using Ansible. 2+ years of experience with secure DevOps and deployment automation to cloud environments Experience with production troubleshooting and problem resolution across various application domains and platforms.

RSM has an opportunity for a highly motivated Platform Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSMs modern information technology infrastructure. Youll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, youll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. Youll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Supports and helps orchestrate legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Support automation and acceleration of the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Support development and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud and on-premise infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery. Supports development and implementation of technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. Provides direct support of enterprise infrastructure including cloud and on-premises computing/data solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Other duties as assigned. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration Required Troubleshooting of complex distributed environments - Required Management of Public Cloud and on premise Offerings (IaaS, SaaS, PaaS, VMware, O365, ADO) Required Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred Ability to use/implement automation tools and IaC - Preferred Strong performance tuning experience- Preferred Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates - Preferred Citrix VDI administration Preferred 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred. EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: 1+ years Administering Directory Services for MS Windows 2012-2019 Required 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) Required Managing/deploying secure certificates (SSL)- Required IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) Required Managing infrastructure in a virtualized environment Required Experience in Orchestration and containerization using Kubernetes - Required Identity Management SSO/MFA Preferred Agile Methodology Experience Preferred Experience with Site reliability engineering and ITIL framework Preferred LEADERSHIP/SOFT SKILLS Experience in team collaboration Required Excellent written and oral presentation skills Preferred Exceptional analytical and process development skills - Preferred

About the Role We are seeking a highly skilled Staff Engineer to lead the architecture, development, and scaling of our Marketplace platform - including portals & core services such as Identity & Access Management (IAM), Audit, and Tenant Management services. This is a hands-on technical leadership role where you will drive engineering excellence, mentor teams, and ensure our platforms are secure, compliant, and built for scale. A Day in the Life Design and implement scalable, high-performance backend systems for all the platform capabilities Lead the development and integration of IAM, audit logging, and compliance frameworks, ensuring secure access, traceability, and regulatory adherence. Champion best practices for reliability, availability, and performance across all marketplace and core service components. Mentor engineers, conduct code/design reviews, and establish engineering standards and best practices. Work closely with product, security, compliance, and platform teams to translate business and regulatory requirements into technical solutions. Evaluate and integrate new technologies, tools, and processes to enhance platform efficiency, developer experience, and compliance posture. Take end-to-end responsibility for the full software development lifecycle, from requirements and design through deployment, monitoring, and operational health. What You Need 8+ years of experience in backend or infrastructure engineering, with a focus on distributed systems, cloud platforms, and security. Proven expertise in building and scaling marketplace platforms and developer/admin/API portals. Deep hands-on experience with IAM, audit logging, and compliance tooling. Strong programming skills in languages such as Python or Go. Experience with cloud infrastructure (AWS, Azure), containerization (Docker, Kubernetes), and service mesh architectures. Understanding of security protocols (OAuth, SAML, TLS), authentication/authorization, and regulatory compliance. Demonstrated ability to lead technical projects and mentor engineering teams & excellent problem-solving, communication, and collaboration skills. Proficiency in observability tools such as Prometheus, Grafana, OpenTelemetry. Prior experience with Marketplace & Portals Bachelor's or Masters degree in Computer Science, Engineering, or a related field

About the role As a Team Lead SOC Infrastructure Engineer in the banks security operations center (SOC), the individual will be responsible to oversee the implementation of all the underlying IT infrastructure necessary to send logs from all the log sources to the banks new SIEM platform. Key Responsibilities Business Understanding Responsible to ensure connectivity from all the banks IT systems and applications (whether on cloud or on-prem) to the banks SIEM platform. Responsible to ensure the upkeep of banks inventory to reflect the correct status of which systems are reporting logs to the SIEM. Collaborate Work with the respective peers in the banks technology group to ingest logs from newly introduced systems and log sources. Work with the designated banks department to ensure alignment with RBI guidelines in the respective areas. Vendor Management Working with the vendors to ensure resolution of issues limiting the sharing of the logs. Qualifications & Skills Educational Qualification Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent with experience in hosting interactions with the banks technology team to resolve any underlying connectivity issues limiting the logs from being sent to the SIEM platform. Certifications CCNP, CCNA Security, Any Cloud security certifications (AWS, GCP, Azure, OCI) and/or any Microsoft or VMware or RHEL certifications. Compliance Stay up to date with the latest trends and developments in cybersecurity and SIEM technologies and recommend improvements to the organization security posture and creation of procedural documents necessary for the department. Communication Skills Excellent communication and interpersonal skills. Synergize with the Team Ability to work collaboratively with different teams for closure of activities. Strong understanding of cybersecurity principles will be required. Knowledge of Networking components, Servers (RHEL, Windows, etc.) and Endpoints, and cloud technology will be required including the capability to design new solutions.

Project description We are seeking an Infrastructure Subject Matter Expert (SME) with experience in implementing Avaloq Adapters into a Container Platform. The SME will support the design, build, test, implementation, definition of production support processes, and warranty. The SME will work closely with our existing team, providing specialised support and ensuring the successful implementation of Avaloq Adapters. The role requires a collaborative approach to integrate seamlessly with ongoing project activities. Responsibilities Implement Avaloq Adapters in a container environment meeting Westpac Group Standards. Integrate Avaloq Installator with Westpac's continuous integration and deployment tooling Jenkins, Bitbucket and Artifactory. Identify opportunities for deployment process improvement and automation. Provide expertise in Jenkins, AIX, Oracle Exadata, OpenShift, and Avaloq. Support the design, build, test, and implementation phases. Operational handover: Documented processes for BAU usage and production support of the implemented design. Provide warranty support. Skills Must have Avaloq Certified Professional (ACP) with 3-5 years' experience in customisation and implementation of Avaloq Banking System. Proven experience with implementing Avaloq Adapters in a container environment. Proficiency in Jenkins. Strong knowledge of AIX, Oracle Exadata, OpenShift, and Avaloq. Good understanding of banking operations, trade lifecycle and investment/ superannuation products. Good understanding of relational databases (preferably Oracle and PL/SQL) Subject matter expert of several Avaloq modules (Functional and Technical) Expert parameterisation skills in core Avaloq concepts: Avaloq scripts, Cost & Fees, Order Validations & workflow management, Book and Balance engines, Avaloq messaging interface (AMI), Task and Reporting framework etc. Strong Understanding of Avaloq concepts such as EOD, Pillars and Rule loading. Hands on experience with SQL tuning and performance tuning of Avaloq codes through SQL Trace and PL/SQL Hierarchical Profile (HPROF) Strong understanding of Avaloq release management processes such as creating streams/releases and creating Avaloq packages for installation. Hands on experience in Avaloq release management processes and Unix scripting will be advantageous for an Avaloq release management role. Expert problem solving and troubleshooting skills of Avaloq banking system. Ability analyse Avaloq installation logs and underlying Oracle schema of ABS. Experience in raising / managing Avaloq kernel issues through Avaloq issue management tool. Languages English: C1 Advanced Location - Pune,Bangalore,Hyderabad,Chennai,Noida

Hi, Greetings from Thales India Pvt Ltd.....! We are hiring for Senir Engineer/Technical Lead - Devops Engineer for our Engineering competency center for Bangalore location . Experience: 6 to 12 years. Notice Period: Immediate to Max 30 Days. About Thales: Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in Indias growth story by sharing its technologies and expertise in Defense, Transport, Aerospace and Digital Identity and Security markets. Additional: Imperva, a Thales Company is a cybersecurity leader Together, we provide innovative platforms designed to reduce the complexity and risks of managing and protecting more applications, data, and identities than any other company can. Our solutions enable over 35,000 organizations to deliver trusted digital services to billions of consumers around the world every day. JOB Summary: We're building a first-of-its-kind AI Firewall to protect applications using Large Language Models (LLMs). As one of the first DevOps Engineers on the team, you'll build and maintain the CI/CD pipelines, observability stack, and deployment infrastructure for a cutting-edge AI Firewall. Your work ensures our services are secure, fast, and always available. Job Knowledge, Skill and Qualifications: BE, M.Sc. in Computer Science or equivalent 6+ years of experience in DevOps, SRE, or Infrastructure Engineering Proficient with Kubernetes, Docker, and cloud platforms (AWS/GCP/Azure) Experience in developing performance-oriented applications. Strong scripting skills (Bash, Python, or Groovy) Background in AI/ML, Networking concepts such as TCP/UDP, HTTP, TLS etc. Bonus: Experience with security tooling, API gateways, or LLM-related infrastructure

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

Essential Services: Role & Location fungibility To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the Role As a Team Lead - SOC Infrastructure Engineer in the banks security operations center (SOC), the individual will be responsible to oversee the implementation of all the underlying IT infrastructure necessary to send logs from all the log sources to the banks new SIEM platform . Key Responsibilities Business Understanding: Responsible to ensure connectivity from all the banks IT systems and applications (whether on cloud or on-prem) to the banks SIEM platform. Responsible to ensure the upkeep of bank’s inventory to reflect the correct status of which systems are reporting logs to the SIEM. General upkeep of the SIEM platform’s health and availability. Collaborate: Lead a team of engineers and provide technical guidance to a team of Security systems engineers who will be responsible for ensuring connectivity from (i)network log sources such as routers, switches, firewalls, load balancers, network Proxy (ii) Server log sources of various categories such as Windows, *nix, AD, Database, AIX, Solaris, etc. (iii) Endpoints (iv) security solutions such as DAM, IDAM, PIM/PAM, IPS, WAF, etc. and (V) Cloud (AWS, Azure, GCP and OCI) to the bank’s SIEM solution such that logs can be ingested by the SIEM platform. Ensuring systems and network readiness for deploying SIEM in the bank’s network. Hosting interactions with the bank’s technology team to resolve any underlying connectivity issues limiting the logs from being sent to the SIEM platform. Work with the respective peers in the bank’s technology group to ingest logs from newly introduced systems and log sources. Work with the designated bank’s department to ensure alignment with RBI guidelines in the respective areas. Vendor Management: Working with the vendors to ensure resolution of issues limiting the sharing of the logs. Qualifications & Skills Educational Qualification: Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent. Certifications: CCNP, CCNA Security, Any Cloud security certifications (AWS, GCP, Azure, OCI) and/or any Microsoft or VMware or RHEL certifications. Compliance: Stay up to date with the latest trends and developments in cybersecurity and SIEM technologies and recommend improvements to the organization security posture and creation of procedural documents necessary for the department. Communication Skills: Excellent communication and interpersonal skills. Synergize with the Team: Ability to work collaboratively with different teams for closure of activities. Strong understanding of cybersecurity principles will be required. Knowledge of Networking components, Servers (RHEL, Windows, etc.) and Endpoints, and cloud technology will be required including the capability to design new solutions. Strong understanding of cybersecurity principles will be required. You can also apply here - https://www.icicicareers.com/CareerApplicant/Career/job-details/2555533