31 Infrastructure Engineering Jobs - Page 2

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations

Essential Services: Role & Location fungibility To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the Role As a Team Lead - SOC Infrastructure Engineer in the banks security operations center (SOC), the individual will be responsible to oversee the implementation of all the underlying IT infrastructure necessary to send logs from all the log sources to the banks new SIEM platform . Key Responsibilities Business Understanding: Responsible to ensure connectivity from all the banks IT systems and applications (whether on cloud or on-prem) to the banks SIEM platform. Responsible to ensure the upkeep of bank’s inventory to reflect the correct status of which systems are reporting logs to the SIEM. General upkeep of the SIEM platform’s health and availability. Collaborate: Lead a team of engineers and provide technical guidance to a team of Security systems engineers who will be responsible for ensuring connectivity from (i)network log sources such as routers, switches, firewalls, load balancers, network Proxy (ii) Server log sources of various categories such as Windows, *nix, AD, Database, AIX, Solaris, etc. (iii) Endpoints (iv) security solutions such as DAM, IDAM, PIM/PAM, IPS, WAF, etc. and (V) Cloud (AWS, Azure, GCP and OCI) to the bank’s SIEM solution such that logs can be ingested by the SIEM platform. Ensuring systems and network readiness for deploying SIEM in the bank’s network. Hosting interactions with the bank’s technology team to resolve any underlying connectivity issues limiting the logs from being sent to the SIEM platform. Work with the respective peers in the bank’s technology group to ingest logs from newly introduced systems and log sources. Work with the designated bank’s department to ensure alignment with RBI guidelines in the respective areas. Vendor Management: Working with the vendors to ensure resolution of issues limiting the sharing of the logs. Qualifications & Skills Educational Qualification: Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent. Certifications: CCNP, CCNA Security, Any Cloud security certifications (AWS, GCP, Azure, OCI) and/or any Microsoft or VMware or RHEL certifications. Compliance: Stay up to date with the latest trends and developments in cybersecurity and SIEM technologies and recommend improvements to the organization security posture and creation of procedural documents necessary for the department. Communication Skills: Excellent communication and interpersonal skills. Synergize with the Team: Ability to work collaboratively with different teams for closure of activities. Strong understanding of cybersecurity principles will be required. Knowledge of Networking components, Servers (RHEL, Windows, etc.) and Endpoints, and cloud technology will be required including the capability to design new solutions. Strong understanding of cybersecurity principles will be required. You can also apply here - https://www.icicicareers.com/CareerApplicant/Career/job-details/2555533

We're looking for a Senior DevOps Engineer to implement and maintain our cloud infrastructure and automation practices across Azure and AWS platforms This role will focus on hands-on implementation and optimization of our DevOps processes. Experience: Total 5+ years Shift: PST Time zone overlapping of 2-4 hours. Key Responsibilities: Implement and maintain CI/CD pipelines and automation workflows Deploy and manage cloud infrastructure using Infrastructure as Code Configure and maintain monitoring and alerting systems Collaborate with development teams to improve deployment processes Participate in on-call rotation and incident response Implement security best practices and compliance requirements Support and optimize container orchestration platforms Contribute to documentation and knowledge sharing Required Qualifications: 5+ years of DevOps/Infrastructure engineering experience Programming experience with Python or Go Strong understanding of CI/CD principles and automation tools. Expertise in Infrastructure as Code (IaC) methodologies (e.g., Terraform, Ansible). Strong expertise in Azure services and implementation patterns Working knowledge of AWS services (ECS, EKS, Batch Services) Hands-on experience with Terraform and Infrastructure as Code

We are looking for a RAMS Engineer - Railway Infrastructure meeting the need for smart-mobility solutions. We are making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions. Your new role Challenging and future oriented You are RAMS professional and working for Railway Signaling Projects You are member involved in Project Life Cycle activities & worked closely with Project Engineering (Design and V&V) Teams, peers & the Customers Awareness of RAMS management and engineering processes that will be followed to demonstrate the safety of the system to be installed on the project Familiar with the customer requirements and the country-specific regulations/standards to be applied, you will establish the system requirements with regard to reliability (R), availability (A), maintainability (M) and safety (S) Providing support in project execution with the objective of meeting customer requirements in terms of reliability, availability, maintainability, and safety. Preparation of RAM plan, Safety plan, analyses, and reports to meet RAMS Deliverables Provide support to Senior RAMS engineer/RAMS Manager to ensure that RAMS requirements are met. Implement CENELEC driven process to RAMS Deliverables. We don't need superheroes, just super minds You have degree (Master/Bachelors) in technical engineering, preferably in electrical/electronics engineering with 3 to 6 years of relevant experience Technical knowledge on main subsystems of a railway turnkey project. Experience in reading and understanding technical requirements. Knowledge on standards associated with CEN EN50128, 50129, 50126 Knowledge on MIL-HDBK-217 FN2/TELCORDIA/SN29500 or similar standards Knowledge on MIL-STD-1629A, RDSO, UNISIG, ERA_ERTMS standards Experience with Reliability Analysis tools like ZUSIM, Isograph Reliability Workbench, ReliaSoft, Item Toolkit , Relex or similar tools Familiar with Configuration tools like DOORS ClearQuest, Livelink, Citrix Application, SAP. Willing to work as team member in international projects.

We are seeking a highly skilled Senior Infrastructure Engineer with expertise in Windows and Linux operating systems, Azure and AWS cloud platforms, and enterprise-grade infrastructure solutions. The ideal candidate will have a proven track record of designing, implementing, and managing complex infrastructure in a dynamic environment. Key Responsibilities: 1. Systems and Infrastructure Management: Design, deploy, and maintain Windows and Linux-based systems in both on-premises and cloud environments. Ensuring the reliability, security, and performance of the systems. Administer core services such as Active Directory, DHCP, DNS, and Group Policy. 2. Cloud Infrastructure: Architect, implement, and manage Azure infrastructure components, including virtual machines, virtual networks, storage accounts, Azure AD(Entra ID), and enterprise app registrations. Manage AWS cloud resources, including EC2 instances, S3 buckets, RDS databases, and IAM roles. 3. Virtualization and Storage Solutions: Utilize VMware and Windows hypervisor technologies to design, deploy, and manage virtualized environments for performance and scalability. Design and maintain enterprise backup and storage solutions, including Rubrik and PureStorage. 4. Automation and Orchestration: Automate infrastructure provisioning, configuration, and deployment using tools like Terraform, Ansible, PowerShell, and Azure Automation. 5. Monitoring and Performance Optimization: Monitor system performance using tools such as DataDog and LogicMonitor. Implement performance tuning measures to enhance infrastructure reliability and efficiency. 6. Security and Compliance: Implement security best practices, access controls, and compliance measures in line with SOC2 and SOX standards. 7. Collaboration and Innovation: Work with cross-functional teams to design scalable, secure, and highly available infrastructure solutions. Share expertise and mentor team members through documentation and training sessions. 8. Disaster Recovery: Develop and maintain backup strategies and disaster recovery plans for critical systems and data. Continuous Learning: Stay current with emerging technologies and industry best practices related to infrastructure engineering, cloud computing, and virtualization. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in infrastructure engineering with a focus on Windows and Linux operating systems and cloud platforms (Azure and AWS). Strong proficiency in Windows server administration, Linux system administration, and performance tuning. Hands-on experience with Azure services such as VMs, Azure Networking, Azure Storage, and enterprise app registrations. Familiarity with AWS services and tools, including EC2, S3, RDS, VPC, and CloudFormation. Expertise in VMware vSphere, ESXi, and vCenter. Experience with scripting and automation tools like PowerShell, Python, and Bash. Excellent communication and collaboration skills. Strong problem-solving abilities and adaptability in a fast-paced environment. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent. AWS Certified Solutions Architect - Associate or equivalent. VMware Certified Professional (VCP). If you are a motivated self-starter with a passion for infrastructure engineering and a desire to work with cutting-edge technologies, we encourage you to apply for this exciting opportunity.