Site Reliability Engineer III

Who is Forcepoint

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place we want you to bring your own energy to help us create a safer world. All we're missing is you!

Site Reliability Engineer III - Operations and Tooling Efficiency

Forcepoint is seeking a seasoned Site Reliability Engineer to join Forcepoint's Site Reliability Engineering organization, with a strong focus on achieving operational efficiency through automation and building home-grown solutions. This role is ideal for someone who thrives in a dynamic environment, is passionate about problem solving, and is willing to work across a diverse set of stakeholder groups.

Key Responsibilities:

• Own and operate critical applications required for daily operations of the SRE function such as HashiCorp Vault, Opsgenie, Atlassian StatusPage etc.

• Ensure that the critical applications are performing optimally, and are adhering to security best practices.

• Own and streamline enterprise-wide certificate management program, ensuring internal and external certificates are rotated using automation, where possible.

• Build automation pipelines to streamline interactions across various operational tools.

• Oversee directory services, ensuring automated processes for user on-boarding and off-boarding.

• Design and implement automated solutions to eliminate toil, and introduce operational efficiency.

• Develop self-healing mechanisms and proactive monitoring for critical systems.

• Collaborate with Engineering, Development and other key functions, such as Customer Success, to design in-house solutions and tooling.

• Participate in incident response and postmortem processes, ensuring continuous improvement.

• Maintain and enhance OpenLDAP infrastructure for authentication and authorization.

• Collaborate with InfoSec and compliance teams to ensure directory services meet regulatory requirements.

• Elevate operational maturity, mentor other SRE's and be focused on continual improvement in the tolling landscape.

Required Qualifications:

• 7+ Hands-on experience in SRE, DevOps, or Infrastructure Engineering roles.

• Hands-on experience with SaaS platforms, such Vault, JSM, Statuspage, Sectigo, or similar solution is beneficial

• Proficiency in automation frameworks and scripting languages (Python, Bash, Go).

• Good understanding of OpenLDAP, including schema design, ACLs, and replication.

• Familiarity with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code tools such as Terraform.

• Experience with RBAC/ABAC models and identity federation.

• Knowledge of PKI and certificate lifecycle management.

• Strong exposure to source code management software and API automation

• Exposure to incident management frameworks and SRE best practices.

• Service availability-oriented mindset with a pro-active approach to problem solving.

• Possesses excellent inter-personal, written and verbal communications skills

• Analytical and logical approach to problem-solving and a willingness to automate repetitive tasks and reduce manual/re-active workload

• Strong experience in administration/build/management of Linux systems, related certification is a plus.