31 Opsgenie Jobs

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We're seeking a highly skilled Escalation Manager to drive strategic value, cross-functional alignment, and continuous improvement in our escalation management practices. You will set standards, lead process and cultural improvements, ensuring that our response to critical escalations is world-class, data-dri...

Scope: We are seeking a highly experienced Senior Major Incident Manager (8-12 years) to lead and oversee the management of high-severity incidents across complex IT environments. The ideal candidate will have extensive experience in IT operations, ITIL-aligned service management, and cross-functional coordination, ensuring minimal business impact and rapid restoration of services. Our current technical environment: Incident management in multi-cloud environments (Azure, AWS, GCP). Experience with hybrid infrastructure (on-prem + cloud). Understanding of cloud-native monitoring tools (CloudWatch, Azure Monitor, GCP Operations Suite). Exposure to containerized platforms (Kubernetes, OpenShift...

Who is Forcepoint Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place we want you to bring your own energy to help us create a safer world. All we're missing is you! Site Reliability Engineer III - Operations and Tooling Efficiency Forcepoint is seeking a seasoned Site Reliability Engineer to join Forcepoint's Site Reliability Engineering organi...

About Performio Performio is the last ICM software you'll ever need. It allows you to manage incentive compensation complexity and change over the long run by combining a structured plan builder and flexible data management, with a partner who will make you a customer for life. Our people are highly-motivated and engaged professionals with a clear set of values and behaviours. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with. But a great team alone is not sufficient to win. We have solved the fundamental issue widespread in our industryoverly-rigid applications that cannot adapt to your needs, ...

About Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 4000+ Temenosians who are passionate about making banking better, together. We serve 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE W...

You will play a crucial role in leading and supporting the Quality Management and Automated Quality Management Cloud initiative product development to ensure global customer success. This will involve starting with resolving small product issues and advancing to new feature development. Once the team is established and knowledgeable, you will lead software projects from conception to deployment. As a technical leader proficient in Python, AI, and full-stack development, your responsibilities will include overseeing the design, development, and maintenance of scalable full-stack applications. Additionally, you will guide the team in writing clean, maintainable, and efficient code while also a...

As a candidate for the position of L1/L2 Monitoring and Incident Management, you will be responsible for monitoring alerts, initiating Bridge Calls, involving stakeholders, being available throughout the bridge call, and preparing Problem statements on a day-to-day basis. Your role will require excellent/good communication skills, team management skills, and the ability to manage shifts alone. Adherence to SLAs and following up on issues with respective application teams are key aspects of this position. Working knowledge of Service Now/JIRA Ticketing tools and experience with Monitoring Tools such as SolarWinds, Opsgenie, Splunk is required. Basic knowledge of Linux, Windows, and Networks (...

Key responsibilities Implement scalable DevSecOps architecture aligned with business and technology goals. Define and standardize CI/CD pipelines, infrastructure-as-code (IaC), and configuration management processes. Extensive experience in implementation of Multistage pipelines as Code in Jenkins and GitLab platforms. Proven experience in collaborating with software architects, developers, QA, security, cloud and operations teams to implement CI, CD and Continuous testing (CT). Experience in container-based and serverless deployments to AWS including microservices. Expert in creating and implementing configurable pipelines incorporating Quality gates in CI, CD and CT. Drive automation for b...

Qualifications 5+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middl...

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call liquid software. Wouldn't it be amazing if you could join us on our journey JFrog is looking for a talented and self-driven Sen...

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 7...

As an experienced Monitoring and Observability Tool Administrator, your responsibilities will include: - Administrating and configuring monitoring tools such as ZenOss, OpenSearch, Superset, Splunk, Solarwinds, OpsGenie/JSM, Uptrends, Zabbix - Leading monitoring and alerting recommendations, tools configuration, and integration through scripting - Collaborating with other teams to propose continuous improvement in tooling by making technical contributions and providing architectural recommendations - Designing, developing, and implementing new monitoring and tooling solutions while focusing on synergy and automation - Developing and maintaining monitoring documentation, procedures, and stand...

Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional t...

Role Overview: As a Technical Support Engineer III at Observe.AI, you will play a crucial role in providing efficient and accurate technical support for Observe.AI's product to ensure customer satisfaction. Your technical expertise and experience will help drive a customer-first mindset with every customer interaction. You will be responsible for improving the deflection rate of engineering-based escalations, collaborating with various teams, analyzing user challenges, providing support for integrations, mentoring L2 Support agents, and continuously improving team processes. Key Responsibilities: - Provide efficient and accurate technical support for Observe.AI's product to ensure customer s...

Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Your Future Team We are seeking a highly experienced Customer Support Services Incident Manager (CSS IM) to join our team! This dynamic role focuses on delivering exceptional support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders. The ideal candidate will bring expertise i...

Role Overview: You will be responsible for L1/L2 Monitoring and Incident Management. Your day-to-day activities will include monitoring alerts, initiating Bridge Calls, involving stakeholders, being available throughout the bridge call, and preparing Problem statements. You must adhere to SLAs and follow up on issues with respective application teams. This role requires you to have excellent/good communication skills and the ability to manage shifts alone. Basic knowledge of Linux, Windows, and Networks is preferred. Key Responsibilities: - Monitor alerts and initiate Bridge Calls - Involve stakeholders and be available throughout the bridge call - Prepare Problem statements - Adhere to SLAs...

As an Observability Developer at GlobalLogic, you will play a crucial role in alert configuration, workflow automation, and AI-driven solutions within the observability stack. Your responsibilities will involve designing and implementing alerting rules, configuring alert routing and escalation policies, building workflow integrations, developing AI-based solutions, collaborating with teams, and automating alert lifecycle management. Here's a breakdown of your role: **Role Overview:** You will be a proactive and technically versatile Observability Developer responsible for ensuring actionable alerts, well-integrated workflows, and AI-enhanced issue resolution within the observability stack. *...

Hi , Kindly find the below JD : Job Title: Site Reliability Engineering (SRE) Manager Location : Hyderabad Employment Type: Full-Time Work Model - 3 Days from office (Hybrid) Summary: The SRE Manager at TechBlocks India will lead the reliability engineering function, ensuring infrastructure resiliency and optimal operational performance. This hybrid role blends technical leadership with team mentorship and cross-functional coordination. Experience Required: 10+ years total experience, with 3+ years in a leadership role in SRE or Cloud Operations. Technical Knowledge and Skills: Mandatory: Deep understanding of Kubernetes, GKE, Prometheus, Terraform Cloud: Advanced GCP administration CI/CD: J...

Role & responsibilities Establish and lead the implementation of organizational reliability strategies, aligning SLAs, SLOs, and Error Budgets with business goals and customer expectations. Develop and institutionalize incident response frameworks, including escalation policies, on-call scheduling, service ownership mapping, and RCA process governance. Lead technical reviews for infrastructure reliability design, high-availability architectures, and resiliency patterns across distributed cloud services. Champion observability and monitoring culture by standardizing tooling, alert definitions, dashboard templates, and telemetry data schemas across all product teams. Drive continuous improveme...

As a seasoned Site Reliability Engineer (SRE) Architect with 8-10 years of experience, you will join our team to play a critical role in designing, implementing, and managing scalable, resilient, and secure systems. Your responsibilities will revolve around driving observability, incident management, and automation practices to ensure the smooth functioning of our systems. In terms of observability and monitoring, you will architect and implement solutions using tools like Grafana, Prometheus, ELK Stack, and Kibana. It will be your responsibility to define actionable alerts, dashboards, and reporting systems, as well as drive proactive monitoring strategies to detect and resolve issues befor...

Description Sangoma is seeking a skilled Atlassian Administrator to join our technology team and manage our suite of Atlassian products, including Jira, Confluence, and Bitbucket. As an Atlassian Administrator, you will be responsible for optimizing our development and project management workflows, ensuring seamless collaboration across teams. You will play a vital role in enhancing productivity through best practices in tool management and user support, while also contributing to the overall strategy of our software development ecosystem. If you thrive in a fast-paced environment and have a passion for fostering collaboration through technology, this could be the perfect opportunity for you...

As a Senior DevOps Site Reliability Engineer (SRE) at TechBlocks, you will be responsible for ensuring platform reliability, incident management, and performance optimization. Your role will involve defining Service Level Indicators (SLIs) and Service Level Objectives (SLOs), contributing to robust observability practices, and driving proactive reliability engineering across services. With at least 6-10 years of experience in SRE or infrastructure engineering in cloud-native environments, you will play a key role in driving operational excellence and platform resilience. Your responsibilities will include leading incident management for critical production issues, creating and maintaining ru...

You will be joining our team at Prismberry as a DevOps Engineer, where your confidence, curiosity, and straightforwardness will be valued in our empowering and driven culture. Your determination and clear communication skills will play a key role in making our cloud-based solutions sharp and easy to understand. We are looking for a candidate who can solve problems effortlessly and effectively in the cloud environment. If you are excited about contributing to a team that values clarity, confidence, and productivity through cloud technology, then this opportunity is for you. As a DevOps Engineer at Prismberry, your primary responsibilities will include deploying, automating, maintaining, and m...

You are a passionate and customer-focused AWS Solutions Architect seeking to join Workmates, the fastest-growing partner to the world's major cloud provider, AWS. In this role, you will play a crucial part in driving innovation, creating differentiated solutions, and shaping new customer experiences. Collaborating with industry specialists and technology experts, you will help customers maximize the benefits of AWS in their cloud journey. By choosing Workmates and the AWS Practice, you will elevate your AWS expertise to new heights in an innovative and collaborative setting. Embrace the opportunity to lead the way in native cloud transformation with the leading partner in AWS growth worldwid...

Job Title: SRE Engineer with GCP cloud Location: Hyderabad & Ahmedabad Work Model: Hybrid 3 Days from office Exp in year: 7years+ Job Overview Dynamic, motivated individuals deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions. Summary: As a Senior SRE, you will ensure platform reliability, incident management, and performance optimization. You&aposll define SLIs/SLOs, contribute to robust observability practices, a...