Information Technology Executive

Company Description

Empyrean Skyview Projects is a premier developer dedicated to enhancing mountain tourism, entertainment, and public infrastructure. By leveraging a holistic destination management approach, the company incorporates best practices in designing and managing tourism destinations. Empyrean Skyview Projects spearheads the growth of mountain tourism in India, offering a blend of outdoor leisure, adventure, and sports activities, creating one-of-a-kind experiences for visitors.

• Assist in maintaining the IT infrastructure, including servers, networks, systems, and software in our hotel.

• Provide installation, configuration, and maintenance of desktop, laptop, network appliances and software.

• Perform user account management and prepare laptop or desktop for new staffs.

• Provide application and infrastructure technical support to hotel staff and head office employees.

• Develop simple trouble shooting checklists for our hotel staff to follow before contacting IT department or the vendors.

• Co-ordinate with multiple vendors to ensure that various systems (e.g. PMS and Keycard) with dependencies are implemented at the same time or in a timely manner.

• Security and Compliance:

• Assist in the implementation of IT security policies, procedures, and protocols to protect the hotel’s data and systems.

• Ensure all PCs and laptops in our hotels have up-to-date anti-virus software installed.

• Perform end-user daily data and network backup.

• Perform documentation on IT procedures, system and network configuration.