Information Technology Business Analyst

Role Overview: You will be responsible for ensuring that deliverables are created in accordance with Quality Management practices, either established by the company or outlined for the specific project/release. Your role will involve collaborating with business analysts/users to understand requirements and assisting the IT team in developing high-quality deliverables. Additionally, you will be preparing Business Requirement Documents (BRDs) based on user needs and ensuring detailed documentation. Your focus will be on helping developers reduce defects in various stages such as IST, UAT, and production. It is essential to have a high-quality focus, identify risks, provide mitigation plans, and escalate issues to the leads in a timely manner. Autonomy and taking ownership of tasks are encouraged, along with fostering a positive working environment, team spirit, and knowledge sharing. A strong customer focus is necessary to provide professional support to both internal and external clients. Lastly, gaining application, business, and functional knowledge is a key aspect of the role. Key Responsibilities: - Ensure deliverables are created in line with Quality Management practices - Collaborate with business analysts/users to understand requirements - Assist the IT team in developing high-quality deliverables - Prepare detailed Business Requirement Documents (BRDs) based on user needs - Help reduce defects in various stages such as IST, UAT, and production - Identify risks, provide mitigation plans, and escalate issues promptly - Work autonomously and take ownership of tasks - Maintain a positive working environment, foster team spirit, and encourage knowledge sharing - Maintain a strong customer focus to provide professional support - Gain application, business, and functional knowledge Qualifications Required: - Minimum of 6+ years of experience with at least 4+ years in a relevant field such as IT or QA - Good communication skills with a commanding voice - Ability to coordinate with clients on a daily basis - Strong emphasis on requirement gathering,