Information Technology Business Analyst

As a Business Analyst, your role involves implementing IT systems and leading the development of custom IT solutions as a project manager. Your main objective is to identify processes that can be improved and automated using IT systems, off-the-shelf, or custom-built solutions. You will then be responsible for implementing, training, and ensuring the successful rollout of new IT systems across the organization. Key Responsibilities: - Determine operational objectives by studying business functions, gathering information, evaluating output requirements, and formats - Construct workflow charts, study system capabilities, and write system requirement specifications - Improve systems by studying current practices and designing modifications - Define project requirements by identifying milestones, phases, and elements - Monitor project progress by tracking activity - Prepare technical reports by collecting, analyzing, and summarizing information and trends - Review various processes in operations, purchase, inventory, distribution, and other facilities - Suggest changes to senior management using analytics to support recommendations - Create informative, actionable, and repeatable reporting highlighting relevant business trends and improvement opportunities - Run workshops, training sessions, and drive successful implementation of new systems or technology processes Qualifications Required: - Graduate in Engineering or Bachelor's degree in Computer Science, IT, or a related field; MBA in business administration, Operation Management, or IT/Technology Management preferred - 1 to 3 years of demonstrable experience as an IT business analyst in the retail domain with knowledge of mapping retail business processes - Experience in documenting user requirements and implementing new IT systems - Sound understanding of technologies like cloud technology, client-server architecture, SaaS solutions, software development life cycle, and software evaluating process - Business analysis experience in significant/global projects - Experience in complex matrix environment with internal and 3rd party resources - Practical experience in documenting business processes using specified methodologies - Excellent project management and implementation skills - Excellent communication skills - Interest in project management techniques and computing systems - Strong background in Microsoft Word, Excel, and PowerPoint - SQL (any flavor) experience - Basic knowledge of a scripting language like Python, R, etc. - Experience in ERP systems like SAP, Oracle, Microsoft Dynamics, Ramco, etc. - Experience in Project management software like JIRA, Zoho Projects, Kissflow Project, etc. - Experience in third-party integration between various tools and ERP (Note: Additional details about the company were not provided in the job description.),