Information Technology Business Analyst

As a Business Analyst, your role involves implementing IT systems and driving the development of custom IT solutions as a project manager. Your primary objective is to identify processes that can be improved and automated using IT systems, whether off-the-shelf or custom-built solutions, and ensure successful implementation, training, and rollout of new IT systems across the organization. **Key Responsibilities:** - Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats. - Construct workflow charts and diagrams, study system capabilities, and write system requirement specifications. - Improve systems by studying current practices and designing modifications. - Define project requirements by identifying project milestones, phases, and elements. - Monitor project progress by tracking activity. - Prepare technical reports by collecting, analyzing, and summarizing information and trends. - Review various processes in operations, purchase, inventory, distribution, and other facilities. - Suggest changes to senior management using analytics to support your recommendations and actively participate in the implementation of approved changes. - Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement. - Run workshops, training sessions, and drive the successful implementation of new systems or technology processes. **Qualifications Required:** - Graduate in Engineering or Bachelor's degree in Computer Science, IT, or a related field. MBA in business administration, Operation Management, or IT/Technology Management preferred. - 1 to 3 years of demonstrable experience as an IT business analyst in the retail domain; knowledge and practical experience of mapping retail business processes. - Involvement in documenting user requirements and implementing new IT systems in previous organizations. - Sound understanding of technologies like cloud technology, client-server architecture, SaaS solutions, software development life cycle, and software evaluating process; experience in evaluating software/solutions against requirements and judging the best fit among them. - Business analysis experience in significant/global projects. - Experience working in a complex matrix environment with both internal and 3rd party resources. - Practical experience in documenting business processes using specified process methodologies. - Excellent project management and implementation skills. - Excellent communication skills. - Interest in and understanding of project management techniques and computing systems. - Strong background in Microsoft Word, Excel, and PowerPoint. - SQL (any flavor) experience is needed. - Basic knowledge of a scripting language like Python, R, etc. - Experience in ERP systems like SAP, Oracle, Microsoft Dynamics, Ramco, etc. - Experience in Project management software like JIRA, Zoho Projects, Kissflow Project, etc. - Experience in third-party integration between various tools and ERP.,