IND H&B Ops Analyst I

Job Title- IND Analyst I - Actuarial Ops

Solution Line- Actuarial Ops

Position type- Full Time

Work Location- Gurgaon

Working style- Hybrid

Sub ARL- 8.1

Shift Time- 12PM to 9PM

People Manager role: No

Required education and certifications critical for the role-

Graduate (Except technical graduates)

Required years of experience –

0-1 year of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

GENERAL DESCRIPTION OF ROLE:

Assist consultants and other stakeholders for US Health and Benefits domain, delivering RFP/Renewal reports to the Clients. Working on the internal client data base tool to update policy information related to US health and benefit plans. Providing clients with market insights and a measure of how their benefit programs compare to the competition. Delivering reports based on various parameters i.e. premium, claims & Loss ratios

The process involves analysis of healthcare products information provided by vendors & onshore consultants pertaining to premium, claims, plan attributes

JOB RESPONSIBILITIES:

The Colleague provides high quality administration support for internal and external clients by:

Operates as part of team under supervision of Sr. Analysts/Ops Manager

• Project execution in-line with SLA requirements, timelines and quality standards while ensuring high level of internal & external client satisfaction
• Review plan and proposal documents to create plan designs in the Greater Insight System
• Ensure timely and accurate service delivery at defined productivity levels
• Execute issue /query resolution and ensure proper documentation & follow-up
• Identify, share and support operational improvements
• Collaborates with peers at Aon to understand methodologies and follow the process
• Enhance technical skills and personal effectiveness through training, education
• Bridging the communication gap between onshore consultant and insurance Vendors
• Managing client/shared mailboxes

SKILLS/COMPETENCIES REQUIRED :

• Basic Knowledge of MS Excel text functions, math functions, statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups
• Should be well versed with basic tool functionalities for creating, editing and formatting presentation
• Business communication skills (email and conference calls) and fluent with English language. Should be able to communicate thoughts and ideas verbally coherently and confidently, and in writing
• Should be flexible, keen on taking initiatives, accountable and have a collaborative approach with fellow colleagues
• Self-Driven & analytical bend of Mind, Problem Solving Skills
• Basic Knowledge of Excel with commonly used functions (LEFT, LEN), math functions (SUM, PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups
• Should be well versed with basic tool functionalities for creating, editing, and formatting PowerPoint presentation
• Knowledge of VBA macros, Stakeholder Management

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued