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Avalanche High-Tech Enterprise
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Inbound Customer Service Representative

Inbound Customer Service Representative

Avalanche High-Tech Enterprise

0 years

0 Lacs

navi mumbai maharashtra india

Posted:2 weeks ago| Platform:

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Skills Required

service recruitment development algorithms integration cybersecurity software support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Avalanche High-Tech Enterprise is a comprehensive online platform integrating recruitment services, IT solutions, and product development. Our platform efficiently connects employers with top-notch candidates using advanced tools and algorithms. We offer a range of IT services including system integration, cloud solutions, and cybersecurity to optimize your business processes. Additionally, we specialize in developing innovative software applications and digital products to meet the evolving needs of businesses.

Role Description

This is a full-time on-site role for an Inbound Customer Service Representative based in Navi Mumbai. The Inbound Customer Service Representative will be responsible for handling customer inquiries, providing support and solutions, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include responding to phone calls and emails, addressing customer issues promptly, and maintaining accurate records of interactions.

Qualifications

Customer Service experience, including Customer Support and Customer Satisfaction skills
Ability to deliver excellent Customer Experience and handle various customer service representatives' tasks
Strong communication and problem-solving skills
Ability to work independently and as part of a team
High school diploma or equivalent; additional qualifications in customer service are a plus

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Inbound Customer Service Representative