4244 Inbound Calls Jobs - Page 25

Company: Velocis Systems Private Ltd (http://www.velocis.in) Role: Helpdesk Engineer/Customer Support Executive Exp Required: 1+ Years /fresher be can apply Interview Mode: Virtual/Final round Face-to-Face Job Location: Noida (Sector-67) Role & responsibilities Excellent interpersonal and communication skills Positive attitude and flexible to learn across multi-domains of Managed Services Create and maintain technical documentation OS knowledge and customer handling Customer support and escalation handling Learning quickly all the Helpdesk processes Helpdesk and processes (Service Request / Incident logging & follow-ups)

-Process:- ADITYA BIRLA FINANCE - Outbound Process -Fresher/ experience both can apply -HSC pass can apply -Salary- 12,000 to 17,500 + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285 Perks and benefits High Incentives and growth opportunities.

**Excellent COMMUNICATION skills required Hiring TeleCallers for a Hair & Skin Care Clinic located in Pune Salary: Upto 21000/Month Location: -Shanivar Peth -Viman Nagar -Freshers are Welcome -Qualification No Bar **Reference: Prior HR Services * Required Candidate profile * - Attend & Manage Day-to-Day calls and appointments at Clinic - Make Cold Calls & Follow up for new Sales Leads for Hair & Skin Treatments ***Eligible candidates can Attend WALK-IN Interviews Daily

We’re looking a motivated and resilient Cold Calling Specialist to join our inside sales team. In this role, you’ll make outbound calls to prospective customers, introduce our products or services, qualify leads, and schedule appointments.

Job Role : To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance : Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 36 minutes of shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Role : To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance : Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 36 minutes of shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

A Tele Collection Officer primarily focuses on recovering overdue payments from customers through phone communication. They are responsible for contacting debtors, negotiating payment plans, and maintaining accurate records of their interactions. Required Candidate profile Language: Telugu for Hyderabad, Tamil, Kannada, Malayalam, Hindi for Chennai Qualification: Any degree 2022, 2023,& 2024 Batches Immediate joiners preferred SWARNAVENI HR - 6281260140 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Job Role Responsible for managing a team of 70-100 officers & 6-7 Team leaders handling inbound calls for HNI/Wealth Customers, for Retail Liabilities, Credit Cards and Retail Assets Responsible for Recruitment and People retention Core delivery on Sales, Portfolio Management & Campaign objectives. Manage and Deliver on other business metrics such as Productivity, Quality, Staffing, etc. Liaise with Product & Business teams to understand business impact factors, bring efficiency in the processes and resolve issue-based situations. Manage Floor to monitor discipline on floor, resolve officers queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability, etc. Manage customer escalations with end-to-end resolution Graduate or MBA Minimum 8 to 10 years of relevant experience in servicing of financial products and at least one year in managing supervisors (in turn handling officers) Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR Zeba 7304275215 Farah 9372154643

KEY DUTIES/RESPONSIBILITIES: Responsibilities Receiving client calls and qualifying them for Marketing Qualified Lead Sharing quotes with clients as the inquiry Ensuring the TAT is withing 4 hours Ensuring all MQL leads are serviced till the end of the cycle Follow-ups with sales team for lead conversion tracking Ensure smooth client communication & building client relationships Zoho/CRM data analysis for conversion tracking sales forcasting with the help of trends Timely sales funneling reporting

Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 4.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Mehvish : 9628373766 Simran : 9821182647 Riya : 9628373761 Devika : 9821182651 Not for Candidates puusuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Jobs For All - Freshers and Experienced Company : US based MNC(International BPOs). Process - Non Voice & Voice Process Graduates and UG all can apply Location: Noida & Gurgaon Timings: Rotational shifts (Day shifts also available) Working Days : 5 Multiple Processes available (Voice and Chat support) Salary: 17 K In Hand + PF + Incentives + Benefits (Hike depends on last salary) Maximum Salary - 35K In hand + PF + Incentives + Benefits (Hike will Depend on last salary) Both sides cab facilities (Free of cost) Job Responsibilities:- Attend customer queries through calls and chats. Solve and resolve customer queries. Ensure customer satisfaction Candidates should have good verbal communication skills* Limited vacancies available Contact Persons : HR Neeta (Call or What's app on 8279437433) HR Nancy (Call or What's app on 8595616956)

Freshers (Male Grads – TY Appeared 2025, All Clear) Shifts: Day & Night (Allowance for night) Role: 80% Video KYC, 20% Upselling CTC: 2.80–3.15 LPA | Take Home: 17k–21k 6 rotational offs Carry Sem 1–5 marksheets + Sem 6 online result Required Candidate profile Handle inbound video calls for KYC, verify details, ensure authorized VKYC, cross-sell products, meet targets, resolve queries, follow security norms, and act on feedback for quality service. Perks and benefits Medical Allowance + Daily Allowance

Roles and Responsibilities Handle incoming customer calls, resolve their queries, and provide excellent customer service. Collaborate with team members to achieve common goals and objectives. Process customer requests, address concerns, and escalate issues when necessary.

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Ameena-8095524000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Stellar is seeking Inside sales executive. Role & responsibilities Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. Key Deliverables: Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls , and with walk in clients. Work with these leads to convert into business for company's software and services. Co-ordination with different internal departments. Key Skills: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills.

SUMMARY We’re hiring experienced BPO professionals for an international voice process at Pune , work from Office!!! Salary Upto 5.75 lpa Only excellent English communication candidates can apply for this role Job Description: An exciting opportunity awaits for experienced candidates to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Work Experience: Any Graduate with a minimum of 1 year experience in BPO and above can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.

Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 6.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Simran : 9821182647 Riya : 9628373761 Mehvish : 9628373766 Devika : 9821182651 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships. Not for Candidates puusuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

We are looking for Telecaller Executive Jobs in Chennai Should have Experience in Inbound,Outbound Calls & Sales Good Communication Skills in English Immediate Requirement Preferred Female Only Call 6385135552

Role & responsibilities Process: Australian shift (Semi tech support) Shift: Rotational shift( shifts starts from 1am) Wk off: 2 rotational off Job location: Thane Salary: Graduate with 1 years Exp- 21k / more than 1 year Exp 25k to 27k Qual : HSC/ Graduate- fresher / experience Age: upto 48 Rounds: Amcat / Hr/ Ops WFO

Role : Customer Service Representative Exp: 1-3 years Location : Bangalore,Pune,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable For more details Call Akshitha 9902316352 Refer Your Friends

Dear Candidate We are hiring for Inbound Customer Service for Ecommerce process Mode of Work: Work from home Number of days working: 6 Weekly Off: Rotational Education: Any graduate or Under Grad Experience Required: 6 months - 2 Years Salary: 21.5K in hand + PF Role: Customer Support Process: Voice Requirements: Typing Speed: 25 WPM Versant: Level 4 Should have own system with i5 configuration and 8 GB RAM Should have Wifi & Power backup Webcam is mandatory Interview process: Virtual interview Interested candidates can reach out at shahrukh.a2zhrconsultants@gmail.com or call or whats app at 9711744206 & Nitya.a2zhrconsultants@gmail.com or call/ whats app at 9711512773 Regards Gaurav Kumar A2Z HR Consultants

Telecom customer service sales(Inbound voice process) Handling Telecom queries for Canadian customers and resolve there concerns and sale add a line connection to existing customers should have prior experience in sales voice Aarav @7827642775 Required Candidate profile Qualification : 12th/ Any Graduate minimum 1+year Experience from Bpo Recent Gap should not be more thn 6 months Excellent communication in English flexible working in rotational shifts Perks and benefits Unlimited incentives Both ways cab Career growth

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Basic Knowledge about Cibil score Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 14k in hand + incentives. Rotational Week Off Rounds of interview :- HR, Ops. Preferred candidate profile HSC is mandate HOW TO APPLY..? To schedule your interview Call or send your CV through WhatsApp HR Swapnali :- 9822946582

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 11k in hand + incentives Experience- Upto 16k in hand + incentives. Rotational Week Off Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job Application Instructions (Professional Format) How to Apply: Interested candidates are requested to schedule their interview by either: Calling or Sending their updated CV via WhatsApp to: HR Dhanshree :- 9765799435