4244 Inbound Calls Jobs - Page 26

We are currently hiring for Level 2 Senior Customer Support positions at a captive bank. * Graduates and undergraduates with a minimum of one year of experience. CTC of 6.75 and incentives. If you are interested, please contact Vishal at 8951992031.

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fresher :- 12 K To 14 k Salary Up To Experience :- 14 K To 16 K Salary Up To :- Regional Language 18 K Unlimitd Incentive. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply: Its quick and easy! Step 1 Send Your CV: Send your updated resume through WhatsApp to the HR contact below. Step 2 – Schedule Your Interview: You can also call directly to book a suitable time for your interview. Contact for Applications: HR Name: Gaurav Phone/WhatsApp :- 7796427055

Customer Service Representative - Voice Process Exp: Freshers - Graduation is mandatory or UG with min 6m exp in international voice process Location: Bangalore Shifts: US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Mumbai based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable For more details Call Sathish 9113095742 Refer Your Friends

Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-Time Job Overview: We are hiring for Customer Service Executives to handle international voice-based customer support . The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts. Key Responsibilities: Handle inbound and outbound voice calls to address customer inquiries and concerns Provide clear and effective communication to resolve customer issues Maintain high standards of service quality and professionalism Log interactions and update case notes accurately in CRM systems Adhere to shift schedules and meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy, and compliance protocols Required Skills: Excellent communication skills in English (verbal and written) Strong problem-solving abilities and a positive attitude Willingness to work in rotational shifts including weekends Basic computer knowledge and typing speed Customer-first approach and ability to remain calm under pressure Call 9342431049 9008837779 9972020050 9066794613 8151030036 Mon to Sat 9am to 6pm Or walkin White Horse Manpower Consultancy Private Limited #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051.

We are seeking a Customer Advisor to address customer inquiries regarding their orders and general inquiries about our website. As a Customer Advisor, your responsibilities will include answering inbound calls, making outbound calls to follow up on customer complaints, and corresponding with current and potential customers through telephone and email. It is essential to communicate with customers in their preferred language and accurately record all transactions in the CRM system. Additionally, you must familiarize yourself with the company's FAQ handbook to efficiently address customer queries. You will be responsible for accessing customer complaint IDs, recording personal information, and updating customer records. Your primary goal is to ensure customer satisfaction by addressing multiple concerns promptly and in line with company guidelines. A fast typing speed and the ability to navigate multiple desktop windows efficiently are essential skills for multitasking and providing timely assistance to customers. Maintaining a courteous and calm demeanor is crucial in de-escalating potentially stressful situations. **Job Title:** Customer Advisor **Employment Type:** Full Time **Departments:** Call Centre **Job Locations:** Nagpur **Experience:** 1-3 years **Qualification:** Graduate **Seniority Level:** Executive,

We are seeking a motivated and people-focused Sales Representative to serve as the initial point of contact for incoming leads. Your primary responsibilities will include handling calls and inquiries, qualifying interested customers, and collaborating with department heads to ensure a smooth purchasing process. Your role extends beyond closing a sale; it involves directing individuals to the appropriate departments while collaborating with a dynamic team of marketers and creatives. You will collaborate closely with: - A Digital Marketing Specialist to offer input on lead quality and follow-up requirements - A Social Media Content Creator to grasp promotional strategies and messaging that generate inquiries - Department Heads responsible for post-sale fulfillment and customer service Key Responsibilities: - Respond promptly to inbound calls, messages, and inquiries from potential customers - Manage direct messages (DMs), comments, and social media queries, particularly those related to sales or product inquiries - Use targeted questions to qualify leads and evaluate their requirements - Guide potential customers towards the suitable product, service, or department - Maintain alignment on promotions by coordinating with the content creator and marketing specialist - Record customer details in the lead system for future marketing endeavors or follow-ups - Convey confirmed sales and essential information to the relevant department heads The ideal candidate will possess: - Strong phone and verbal communication skills - Exceptional organizational skills and attention to detail for accurate lead tracking and information transfer - A customer-centric approach and innate problem-solving abilities - Basic familiarity with CRMs or lead tracking systems, or a willingness to learn This position is full-time, permanent, and suitable for freshers. The job entails a day shift, and the work location is on-site.,

- Urgent Hiring! - No Sales, No Targets! - Salary: 16,000 (Freshers), 17,000 (Experienced) - HSC pass required - 9hr shift (7am-11pm) - 1-round interview, Immediate joining! -Hr Rahul (+91 92093 07213)

Urdu / Bengali / Punjabi with English – Customer Support Location: Noida Salary: Up to 36,000 Shift: Rotational | 5 Days Process: Voice Excellent Communication Skills in English is Mandate 6 months to 1 year of experience in BPO Required Candidate profile Good command over respective regional language & English Comfortable with rotational shifts and working from the office (Noida) Immediate joiners preferred

Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 / )

Job Opportunity Job Title: Customer Services Associate Job Location - Malad HSC/Graduate fresher or Experience Salary: upto 40k Need Excellent Communication Immediate Joining Apply now - sujata@careerguideline.com/7738115586

ACT Fibernet Chennai is hiring for Experienced / Fresher Customer service voice process role with 3 language proficiency (English mandatory Kannada / Telugu / Hindi Fluency is must) Purpose of the Role: The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution. Role Description: 1. To provide customer satisfaction on every call 2. To ensure closure of the ticket within the prescribed TAT 3. To provide speedy resolution 4. Willingness to work in 1 rotational week off & rotational Shifts 5. To resolves product or service problems by clarifying the customer's complaint Key Result Areas: This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms. Recruitment Specifications: Education Graduate or equivalent Work Experience: Strong communication skills & Good interpersonal skills Should know English & Tamil Week Off : 6 days working & 1 rotational week off Rotational day shifts Age - Below 25 Please make sure that you have all the documents in place and come to the interview with the below documents :- Resume Pan Card Aadhar Card Driving License (Optional) X Certificate XII Certificate UG / Diploma / ITI Certificate. Relieving letter (For immediate joiners) Appointment letter from previous company Last 3 months salary slip/ Bank statement

Job description **"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Hr John- 6362028414. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Hr John- 6362028414. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Hr John- 6362028414. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Hr John- 6362028414. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Hr John- 6362028414. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

Handle inbound outbound voice calls to address customer inquiries concerns Provide clear effective communication to resolve customer issues Maintain high standards of service quality Log interactions and update case notes accurately in CRM systems Required Candidate profile Adhere to shift schedules meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy Excellent communication Perks and benefits Perks and Benefits

24x7 rotational Shifts 9 hours of login every day. 6 Days Working Salary- 18,400 CTC (14.7K in hand) , Excellent English + Hindi (B28 high) Interested candidate call us HR Ullasika: 6357157175 Required Candidate profile Candidate should have their own system as follows Windows 10 8GB RAM or above i5 processor or above , 7th Gen & above Broadband connection with minimum speed of 20 MBPS Wired Headphone

Urgent Opening for Education Counsellor Salary:20,000 To 36,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner To schedule your interview send your CV through WhatsApp (number mentioned below) HR Ashwini:- 9923656681 Perks and benefits Performance Bonus and growth opportunities.

Role: Sales Analyst - Closure Work Location - Gurugram Point of Contact: 8076997061 (Rohan) About Spinny: Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny's commitment to transparency and quality, everycar on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinnyis backed by leadingglobal venturefirms -Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Spinny operates across Gurugram, New Delhi, Noida, Ghaziabad, Ahmedabad, Surat, Kolkata, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Coimbatore, Kochi, Lucknow, Jaipur, Chandigarh, Indore, Vizag and Vijayawada. Key Responsibilities Include: • Closing deals with customers post hub office visit • Quoting prices & negotiating upon the deals of car • Managing payments • Maintain detailed reporting • Consult customers on cars, pricing, and market dynamics around the cars • Be customer champion by ensuring superb experience with company. Requirements: • Relevant experience in Tele-sales • Graduate degree • Good verbal communication skills English, Hindi, and regional language (will be an added advantage)

Handle customer queries over calls, chat Provide and resolve healthcare related solutions to the customer Maintain and record data of every interaction Build good relationship with new or existing client Call/ WhatsApp HR Avneet - 9997858785 Required Candidate profile Excellent communication skills in English B.pharma/ M.Pharma/ Diploma Pharmacy/ Freshers can apply Comfortable in rotational shift Can join Immediately Should be confident Good knowledge of Medical Perks and benefits Day Shift Yearly Bonus Incentives Health Insurance

Participate in training and development programs designed for new hires. Support assigned teams in daily operational tasks and projects. Learn and understand company processes, products, and services. Assist in data entry, reporting, documentation, or analysis as needed. Collaborate with cross-functional teams to ensure smooth execution of tasks. Provide input and ideas for process improvements. Demonstrate adaptability by taking on varied assignments across departments. Deliver tasks within given timelines with quality and accuracy. Fresh graduates (any discipline) 01 year of experience. Strong willingness to learn and explore different roles. Good communication skills (verbal and written). Basic knowledge of MS Office / Google Workspace. Ability to work in a team and independently when required. Positive attitude, initiative, and problem-solving mindset.

We’re hiring for customer-focused individuals for a voice process with a prestigious client. Full-time role for an international voice process, great pay & growth. Graduates/Undergraduates with excellent communication Call HR Nishta – 9036001770

Looking for an Inbound Contact Center Manager to lead customer service teams, manage inbound call operations, ensure SLA adherence, and drive service excellence through effective team handling

Walk in Interview for Admission Counsellor / Tele Counsellor Position for our Airline Academy and Immigration Company based out in Dwarka Mor Metro Station - New Delhi- 59 (Need very good Spoken English) Job Location - Dwarka mor Metro Station, Delhi & Panipat Haryana No Freshers should apply... Starting Salary will be from 25,000 Rs to 35,000 Rs in Hand Fixed + Incentives (Need very good Spoken English) We Are Hiring for Own Company, there is no Visiting / Registration Charges OR Hidden Charges Age - 22-38 Years only Females (Above Age Should not apply) Call Rohit Sir on 9899453535 for Telephonic Round (Only Candidates who are Staying in DELHI Should Apply) No Outstation Candidates from Gurgaon Noida Should not apply (If you are Shortlisted there will be 60 days of OJT (On Job Training) on company Software and Phone Software with CITA and Salary in Training will be 15000 Rs.. Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course and Trainings Counselling students on call, regarding Airport and Airline courses and briefing them about fees and Training Modules Would be doing Inbound and Outbound Calling Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Call Rohit Sir on 9899453535 for Telephonic Round Office Timings - 9 Am to 6 Pm Or Can Directly -WALK - IN for the INTERVIEW at our below mentioned address ------ (Preference candidate If you are from Delhi Only (No Out Station Candidate) Do not Apply) If you clear all your Rounds with the Managers and Interview Panels, joining will be in next 2 days CITA Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 (INDIA), Land Mark Above Yes Bankwww.cita.co.in

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 35000 Need Good English speaking Call HR umair 9892872209

Responsibilities: * Make outbound calls to generate leads * Maintain customer database accuracy * Close sales through persuasive communication * Meet daily/weekly call targets * Handle incoming inquiries via phone

Dear Candidate, We are looking at candidates with excellent communication skills who can clear the assessments. Responsibilities: Manage customer queries via phone banking & outbound calls Provide exceptional service through inbound voice processing Handle incoming calls with expertise Resolve issues promptly as CSR Cross-selling and up-selling part of your KPI. Role Eligibility: We need candidates with excellent English communication skills Both Graduates and PG can apply even Freshers. Age Limit - 35yrs Rotational shifts and rotational week offs with 5 days working No night shift for female candidates No transportation provided Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

Job Title: Telecalling Executive Company: A leading Fintech Company Location: T. Nagar - Pondy Bazaar, Chennai Job Summary: We are seeking experienced Telecalling Executives to join our vibrant team. The successful candidate will be responsible for engaging with potential and existing customers over the phone, providing information about our loan products, and assisting them with their inquiries. This role requires strong communication skills and a passion for customer service. Key Responsibilities: Conduct outbound calls to prospective clients to introduce them to Friend Loan Technology's products and services. Handle inbound calls from customers, addressing their queries and providing accurate information regarding loan applications, eligibility, and processes. Explain the features and benefits of various loan products clearly and persuasively. Maintain a comprehensive understanding of all loan products, policies, and procedures. Achieve daily and monthly targets for calls, leads, and conversions. Accurately record customer information and interaction details in the CRM system. Follow up with customers to ensure satisfaction and resolve any outstanding issues. Adhere to all company guidelines and compliance regulations. Required Skills and Qualifications: Language Proficiency: Fluent in Tamil and English Experience: 6 months to 1 year of experience in telecalling, telesales, or customer service. (Freshers are not eligible for this position) Qualification: 12th pass or any Bachelor's Degree. Communication Skills: Excellent verbal communication and active listening skills. Sales Acumen: Ability to persuade and influence customers effectively. Customer Focus: Strong commitment to delivering exceptional customer service. Computer Skills: Basic computer proficiency and familiarity with CRM software is a plus. Work Ethic: Punctual, reliable. Work Details: Work Time: 9:00 AM to 6:00 PM Work Days: Monday to Saturday Salary & Benefits: Salary: 18,000 - 20,000 (in-hand) per month, based on experience and performance. Incentives: Attractive incentives based on individual performance Gender: Both Male and Female candidates are encouraged to apply.