Customer Support Executive

0 - 5 years

3 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities:

  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Processing claims and handling calls, as per the process guidelines.
  • Adhering to the service level and understanding Quality & Auditing parameters.
  • Assume responsibility for work and coordinating efforts.
  • Meeting assigned productivity goals.
  • Adhere to attendance and punctuality norms.
  • Acquiring knowledge & skills of related areas of the process.
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:

  • Should be flexible to work in US Night Shifts and Rotational Shifts
  • 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
  • Max age Limit - 38 years

Benefits:

  • Two-way cab facility
  • 5-day work week with 2 weekly offs
  • Attractive incentives and performance-based rewards
  • Night shift allowance
  • Medical insurance& Life insurance
  • 5-STAR rated infrastructure

Best Way to Apply:

We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India)

WhatsApp @9901062514

Note:

salman.ahmed@sagility.com

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Sagility India logo
Sagility India

Healthcare, Business Process Management, IT Services

Mumbai

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