3 - 5 years
10 - 14 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Acts as trusted advisor on strategic accounts and faces to client middle and top management level Implementation of subscription order management / customer engagement processes for different industrial scenarios Conduct show & tell workshops to demonstrate e2e customer service processes which are triggers from SOM / Customer engagement Prepare business process design document, Functional specification configuration documents and test scripts as per the project requirement Design and configure the system for various processes such as o Manage customer master o Product master, Bundling o AVC o Subscription Order management / Provider contract management/ CCM/ Different profiles for Order management o ODI configuration o Integration with other modules like CI/C Strong project experience in RICEF Objects CI , SOM , FICA, C4C Preference . Define and maintain consulting services definition & maintenance and service delivery to the customer Engage with Clevel stake holders in understanding business requirements, current solution landscape and propose newer solutions and applications that provide enhanced value from customer perspective Provide expert consulting services for customers and projects on SAP SOM/ Customer enga Ability to work in a team environment, effectively interacting with others. Mandatory skill sets SAP BRIM Preferred skill sets SAP BRIM
PwC Service Delivery Center
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