Import Export Manager

Job Title: Export Import - Sales & Lead Generation Executive

Location: AYNAMPAKKAM
Department: International Sales / Business Development
Reports To: GENERAL MANAGER

Job Summary

We are seeking a dynamic and result-oriented professional to generate and follow up on business leads, maintain effective communication with international customers, and support our export operations. The ideal candidate will have prior experience in the export industry, strong geographical market knowledge, and excellent skills in email, WhatsApp, and phone-based communication.

Key Responsibilities

• Lead Generation & Follow-up
• Identify potential customers through online research, trade portals, exhibitions, and networking.
• Maintain and update the lead database with accurate contact and business details.
• Follow up with prospects regularly via email, WhatsApp, and phone calls to convert leads into sales opportunities.
• Customer Interaction
• Respond promptly to customer inquiries with accurate and professional information.
• Build and maintain long-term relationships with clients across various geographical regions.
• Understand client requirements and provide product quotations, specifications, and export-related details.
• Export Business Support
• Coordinate with the export documentation team for order processing and shipment arrangements.
• Ensure all client communications are aligned with export rules, regulations, and INCOTERMS.
• Track orders and update customers regarding shipment schedules.
• Market Knowledge
• Maintain strong knowledge of target export markets, trade trends, and competitor activities.
• Identify opportunities in new geographical areas and suggest strategies for market penetration.
• Reporting
• Provide regular reports to management on lead status, customer communications, and sales progress.
• Record all interactions in CRM or designated tracking systems.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, International Trade, or related field.
• Minimum 2–4 years’ experience in export sales, lead generation, or international customer handling.
• Knowledge of export business processes, INCOTERMS, and international shipping terms.
• Strong geographical market understanding and ability to adapt communication styles to different cultures.
• Excellent verbal and written communication skills in English; additional languages are a plus.
• Proficiency in MS Office, CRM tools, and online research platforms.
• Self-motivated, target-driven, and capable of working independently.

Job Type: Full-time

Pay: ₹19,280.33 - ₹54,187.51 per month

Work Location: In person