Implementation Manager

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Project Management

• Ensure timely, high-quality delivery of migration projects, meeting customer expectations and business objectives.
• Anticipate and resolve project roadblocks, maintaining a seamless workflow and high levels of customer satisfaction.
• Act as the primary stakeholder in cross-functional initiatives, ensuring migration efforts integrate seamlessly with company-wide goals.

Process Optimization

• Continuously assess and refine migration workflows to enhance scalability, accuracy, and efficiency.
• Lead the adoption of tools and automation to reduce manual effort and improve output quality.
• Establish and maintain clear, comprehensive documentation to standardize processes and facilitate knowledge sharing.
• Manage the PL of the Migrations unit, ensuring financial efficiency and exploring new revenue opportunities. Monitor budget utilization and identify cost-saving measures without compromising quality or timelines

Customer-Centric Focus

• Serve as a trusted advisor and point of contact for stakeholders, ensuring clear communication and a seamless migration experience and advocate for customer needs within the organization, influencing product development and operational improvements

Team Leadership Culture Building

• Lead, mentor, and develop a high-performing team of migration specialists, fostering a culture of collaboration, creativity, and accountability.
• Team Leadership Culture Building
• Cultivate an engaging work environment that makes the team excited to tackle challenges and grow their skills. Organize initiatives that make work enjoyable and rewarding, balancing fun with professional growth and excellence.
• Provide regular feedback, conduct performance evaluations, and create personalized development plans for team members.

Qualifications

• Bachelor s degree in Computer Science, IT, Business, or a related field
• 5+ years in data migration or implementation.
• Proven ability to build and lead high-performing teams, with experience in mentoring and talent development Strong knowledge of data migration tools and database systems.
• Familiarity with automation and cloud platforms
• Skilled in managing end-to-end projects, budgets to drive efficiency and meet business goals
• Track record of streamlining workflows and adopting tools to enhance efficiency and scalability
• Experience advocating for customer needs and collaborating across teams to improve processes and outcomes Experience advocating for customer needs and collaborating across teams to improve processes and outcome