Implementation Manager - Europe/US

Role Overview: You will be responsible for leading implementation projects for the ManageArtworks platform, ensuring timely delivery, high-quality results, and stakeholder satisfaction. This role will involve managing cross-functional teams and collaborating with international clients in a fast-paced and dynamic environment. Key Responsibilities: - Lead end-to-end project planning, execution, and tracking for platform implementations. - Oversee project management, resource allocation, and scheduling to ensure timely delivery of high-quality results. - Manage project scope, execution, and post-go-live monitoring, ensuring seamless transitions and project documentation. - Proactively identify and manage project risks, providing regular updates to key stakeholders. - Evaluate and assess project team performance, conduct regular reviews, and ensure alignment with project goals. - Review design, development, and unit testing phases to ensure quality deliverables. - Assign tasks to team members based on priority, availability, and skillset. - Ensure a thorough review of releases before UAT (User Acceptance Testing) and production deployment. - Handle change requests and oversee project migration activities as required. - Plan and execute deployments according to project needs and timelines. - Stay up to date with the ManageArtworks product suite and platform. - Collaborate with the product development team to track and manage the delivery of new product features requested by clients. Qualifications Required: - Bachelor's/Master's degree in Computer Science or a related field. - 8-12 years of overall experience in a related technology role with strong people management skills. - Minimum of 8 years of relevant experience in platform implementations and project management. - PMP certification is a plus. - Experience in SAAS Onboarding implementations is a plus. - Experience in CPG or Pharma domain will be an added advantage. - Previous experience managing projects for the US market or international geographies is highly desirable. - Must be willing to handle/take customer calls up to 12 pm. - Strong focus on quality and customer satisfaction, ensuring stakeholder expectations are met. - Proven experience managing a team of 10+ individuals, including goal setting and conducting periodic performance reviews. - Demonstrated ability to take ownership of tasks, delegate effectively, and adjust priorities as needed. - Excellent written and verbal communication skills, with the ability to clearly articulate project status and challenges. - Experience in creating comprehensive solution designs based on client needs and requirements. - Strong customer-facing skills - Must have played active customer-facing roles.,