About:Karomi is a leading Enterprise SaaS provider. Our flagship ManageArtworks platform enables 4000+ leading Global and Indian brands reach markets faster with our end-to-end packaging & artwork management system while achieving 100% compliance. We offer everything to get your artwork projects going and manage every step of the packaging and artwork process. Position: Manager- Enterprise SalesJob Location: Mumbai (Remote)Experience: 4 - 6 years Responsibilities: Identify prospective enterprise clients in the FMCG / Pharma industry, approach decision-makers and generate leads.Deliver sales presentations and product demonstrations to prospect new business.Market mapping and prospect generation through conventional and digital methods.Set up periodic meetings with the internal team to understand the product specifications and look for new sales opportunities.Strengthen business relationships with periodic follow-ups and earn clients’ trust.Derive & achieve quarterly/monthly/yearly business plans. Desired skills: Graduates with MBA will be an added advantage.Good understanding of SaaS/ Enterprise solutionsPrior experience in Enterprise Sales / Software Sales is preferredGood communication and negotiation skillsGood market knowledge and relationship with clients from FMCG and Pharma industry is an added advantage.Must be familiar with the Mumbai geography and willing to travel in and around the region.Candidates who are not based out of Mumbai – please excuse
Why Work with Us? At ManageArtworks , were not just developing software; were revolutionizing the way businesses handle their artwork and copy management. Our state-of-the-art SaaS product is at the forefront of this transformation, and were looking for passionate individuals to join our journey. If youre ready to make a significant impact in a dynamic, innovative environment, read on to see where you might fit in our team. Innovative Environment Work at the cutting edge of digital asset management technology. Collaborate, ideate, and drive product and workspace transformations at the forefront! Diverse Challenges Each day brings new challenges and opportunities to innovate. Whether you re enhancing our pixel comparison tool or refining our user experience, your work directly contributes to the success of businesses across various industries. Collaborative Culture At ManageArtworks, teamwork is at the heart of our success. We foster a collaborative and inclusive environment where every idea is valued, and every team member plays a critical role in our journey. Growth Opportunities We believe in investing in our people. From professional development to leadership programs, we provide many opportunities for you to grow with us. Find Your Career You Deserve It All Development Sales Management Finance Marketing DIRECTOR PRODUCT ENGINEERING (PRODUCT DEVELOPMENT) We are looking for a passionate and experienced Director - Product Engineering to lead our growing product development team. You will play a pivotal role in shaping the companys strategic direction and driving future growth. Read More Chennai Full Time SENIOR DEVELOPER The Senior Developer is responsible for developing creative and innovative approaches for the company s next generation of Artwork Management SaaS Platform. The Senior Developer will work with highly skilled and efficient developers for building web application.
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a proactive and customer-focused key account management (KAM) professional to strengthen relationships with our strategic clients across India and international markets, ensure their success with the platform, and drive account growth. The ideal candidate will have strong client management skills, a solution-oriented mindset, and the ability to collaborate across internal teams to deliver a seamless customer experience. Key Deliverables Act as the primary point of contact for assigned key accounts Build and nurture long-term relationships with customers, understanding their business goals and aligning them with our product offerings Ensure customer retention and satisfaction by addressing issues promptly and proactively Identify upsell and cross-sell opportunities and work closely with the sales team to convert them Lead periodic account reviews, performance tracking, and stakeholder engagements Liaise with internal teams (Product, Support, Implementation) to resolve client queries and deliver value Track account health and usage metrics; ensure clients are leveraging the platform effectively Maintain documentation, update CRM tools, and prepare regular status reports Represent the customer voice internally to influence product enhancements and service delivery Required Qualifications 5+ years of experience in account management, client success, or B2B relationship management, preferably in a SaaS or enterprise tech environment Excellent communication, presentation, and interpersonal skills Strong problem-solving ability and a customer-first attitude Ability to manage multiple stakeholders and coordinate with cross-functional teams Experience using CRM tools (e.g., Salesforce, Zoho) and basic data analysis for account tracking Willingness to travel occasionally for client meetings, expos, forums, and industry events Bachelor’s degree in Business, Engineering, or related field Nice to have: Experience in the CPG, Pharma, or Food & Beverage industry Understanding of packaging/artwork workflows or regulatory compliance software Exposure to global client management Show more Show less
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are seeking a highly skilled and experienced Project Manager to lead implementation projects for our ManageArtworks platform, ensuring timely delivery, high-quality results, and stakeholder satisfaction. This role provides the opportunity to manage cross-functional teams and collaborate with international clients in a fast-paced, dynamic environment Key Deliverables Lead end-to-end project planning, execution, and tracking for platform implementations. Oversee project management, resource allocation, and scheduling to ensure timely delivery of high-quality results. Manage project scope, execution, and post-go-live monitoring, ensuring seamless transitions and project documentation. Proactively identify and manage project risks, providing regular updates to key stakeholders. Evaluate and assess project team performance, conduct regular reviews, and ensure alignment with project goals. Review design, development, and unit testing phases to ensure quality deliverables. Assign tasks to team members based on priority, availability, and skillset. Ensure thorough review of releases before UAT (User Acceptance Testing) and production deployment. Handle change requests and oversee project migration activities as required. Plan and execute deployments according to project needs and timelines. Stay up to date with ManageArtworks product suite and platform. Collaborate with the product development team to track and manage the delivery of new product features requested by clients. Key Requirements Bachelor's/Master's degree in Computer Science or a related field. 8-12 years of overall experience in a related technology role with strong people management skills. Minimum of 8 years of relevant experience in platform implementations and project management. Previous experience managing projects for the US market or international geographies is highly desirable. Strong focus on quality and customer satisfaction, ensuring stakeholder expectations are met. Proven experience managing a team of 10+ individuals, including goal-setting and conducting periodic performance reviews. Demonstrated ability to take ownership of tasks, delegate effectively, and adjust priorities as needed. Excellent written and verbal communication skills, with the ability to clearly articulate project status and challenges. Experience in creating comprehensive solution designs based on client needs and requirements. Willingness to work in US shifts. Experience in CPG, Pharma or Lifesciences will be an added advantage
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a proactive and customer-focused Business Growth Executive - SaaS to strengthen relationships with our strategic clients across India and international markets, ensure their success with the platform, and drive account growth. The ideal candidate will have strong client management skills, a solution-oriented mindset, and the ability to collaborate across internal teams to deliver a seamless customer experience. Key Deliverables Act as the primary point of contact for assigned key accounts Build and nurture long-term relationships with customers, understanding their business goals and aligning them with our product offerings Ensure customer retention and satisfaction by addressing issues promptly and proactively Identify upsell and cross-sell opportunities and work closely with the sales team to convert them Lead periodic account reviews, performance tracking, and stakeholder engagements Liaise with internal teams (Product, Support, Implementation) to resolve client queries and deliver value Track account health and usage metrics; ensure clients are leveraging the platform effectively Maintain documentation, update CRM tools, and prepare regular status reports Represent the customer voice internally to influence product enhancements and service delivery Required Qualifications 1-3 years of experience in account management, client success, or B2B relationship management, preferably in a SaaS or enterprise tech environment Excellent communication, presentation, and interpersonal skills Strong problem-solving ability and a customer-first attitude Ability to manage multiple stakeholders and coordinate with cross-functional teams Experience using CRM tools (e.g., Salesforce, Zoho) and basic data analysis for account tracking Willingness to travel occasionally for client meetings, expos, forums, and industry events Bachelor’s degree in Business, Engineering, or related field Nice to have: Experience in the CPG, Pharma, or Food & Beverage industry Understanding of packaging/artwork workflows or regulatory compliance software Exposure to global client management
ABOUT KAROMI ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Location: Chennai (Full time – Onsite) Duration: 2 months This is a PAID INTERNSHIP OVERVIEW We are looking for a detail-oriented Packaging - Intern who will be working with our AI Team and will be responsible for performing quality assurance, providing feedback on annotation tools, and maintaining data privacy. KEY DELIVERABLES: • Manually annotate and label data items • Review and analyse data such as text, images, and videos • Ensure accuracy and consistency in data annotation • Collaborate with machine learning engineers and data scientists • Perform quality assurance to maintain data accuracy • Provide feedback on annotation tools and processes for improvement • Maintain confidentiality and adhere to data privacy guidelines PREFERRED QUALIFICATIONS: • Python Programming • Handling PDFs using PDFPlumber, PyPDF, PyMuPDF • Good understanding of data structures, algorithms, and time complexity analysis • Data handling, manipulation, visualization • Data Annotation Software: Labelbox, SuperAnnotate, Dataloop, V7
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Project Duration: 2 to 3 Months with a fixed monthly stipend Location: Chennai - Full time - On Site About the Project: We are building rapid prototypes to showcase the potential of AI in transforming packaging artwork and marketing creative workflows. This project involves using cutting-edge vision and language models to generate visually appealing marketing creatives from regulated packaging artwork, copy, and context. Key Responsibilities: Integrate with APIs of online image generation tools (e.g., DALL·E, Midjourney, Stability AI, Adobe Firefly, etc.) Experiment with prompt engineering using packaging artwork, regulatory copy, brand assets, and marketing context Build pipelines to combine structured artwork metadata, image elements, and textual prompts for creative generation Apply computer vision models (e.g., OpenCV) to analyze and extract key visual regions and content from packaging artwork Use LLMs and DL models to automate creative suggestions and copy enhancement Develop visual demos and sample creatives to present possibilities to internal stakeholders and customers Contribute to documentation and technical write-ups for client-facing presentations Must-Have Skills: Engineering graduates (BE, BTech, ME, MTech) with specialization in Data Science / AI will be given preference Strong programming skills in Python Hands-on experience with OpenCV and image processing Practical experience with ML/DL frameworks (e.g., TensorFlow, PyTorch) Familiarity with Large Language Models (LLMs) and vision-language models Experience integrating with APIs of image generation tools Strong debugging and rapid prototyping skills Experience in building flask/Django apps Good-to-Have Skills: Knowledge of prompt engineering for generative models Experience working with OCR, layout models, or multi-modal models Exposure to creative AI or generative design projects Outcome: A functional demo suite showcasing AI-powered creative generation from packaging artwork Technical proof-of-concepts to engage customers on innovation capabilities Recommendations for integrating such capabilities into production systems
You will be part of Karomi, a leading Enterprise SaaS provider, and specifically, the team behind ManageArtworks. This flagship product caters to 4000 renowned Global and Indian brands, streamlining artwork projects and packaging processes to ensure speedy market reach and 100% compliance. Your role as a Visual Content Creator will involve producing top-notch video content, ranging from podcasts to product demo videos and engaging YouTube content related to ManageArtworks. You should possess a creative flair, attention to detail, and proficient writing skills to bring fresh perspectives and ideas to the forefront. Your responsibilities will include conceptualizing, planning, and creating podcasts, demo videos, and other relevant content. Crafting storyboards and scripts, writing compelling copies for visuals, and staying updated with industry trends to maintain the innovative and engaging nature of our content are key tasks. You will also be involved in setting up equipment for shoots, collaborating with teammates on filming, editing raw footage into polished videos, and contributing to brainstorming sessions for new video concepts. To excel in this role, you are expected to hold a degree in Film, Media, Communications, Marketing, or a related field, along with 1-3 years of experience in video production. Proficiency in video editing tools like Adobe Premiere Pro and DaVinci Resolve, as well as skills in camera handling, lighting setup, and audio equipment, will be advantageous. Strong storytelling abilities, creative thinking, and a constant drive to learn and explore new video techniques are essential qualities. Effective communication, teamwork, and organizational skills will further contribute to your success in this dynamic role.,
You will be responsible for developing and implementing business strategies to increase ManageArtworks" market share in France. Your role will involve identifying and generating new leads through various channels, such as networking, referrals, social media, and industry events. You will be expected to pursue new business opportunities, sales leads, and potential clients by reaching out through cold calls to present ManageArtworks" solutions, evaluate leads, and schedule meetings for further discussions. Building and maintaining strong relationships with key stakeholders and clients in the French market will be crucial. Market analysis will be a key aspect of your role to stay updated on industry trends, competitors, and customer needs specific to France. You will need to present and promote ManageArtworks" solutions to prospective clients, tailoring pitches to their requirements. Collaboration with internal teams (sales, marketing, product) will be essential to ensure a cohesive approach in the France market. Tracking sales performance, generating reports, and presenting progress to senior management will also be part of your responsibilities. Ensuring compliance with regional business regulations and market-specific requirements is vital to the role. Requirements for this position include a Bachelor's degree in Business, Marketing, or related fields, along with 10+ years of business development or sales experience, preferably in the software or technology sectors. An in-depth understanding of the French market, including business practices, legal regulations, and customer expectations, is necessary. Fluency in French and English (both written and spoken) is required. A proven track record of achieving sales targets and growing business in international markets, excellent communication, negotiation, and presentation skills, as well as the ability to work cross-functionally and adapt to a fast-paced environment are essential. Preferred qualifications include experience working with European clients, particularly in the creative, compliance, or software industries, and familiarity with B2B sales processes and CRM tools. For more information about ManageArtworks, please visit our website at www.manageartworks.com.,
AI Intern – Natural Language Reporting & Insights Project Duration: 2 Months Location: Chennai – On Site About the Project: We are enhancing our artwork management platform, used by FMCG and pharma clients for workflow management, copy management, and proofing. The project aims to enable customized report generation from natural language queries , automatically converting them into SQL queries, fetching relevant data, and generating actionable insights. These insights will help clients pinpoint workflow bottlenecks, delays, and rework patterns, while mapping them directly to their KPIs. Key Responsibilities: Design and implement a Natural Language to SQL query engine for dynamic, user-driven reporting Build pipelines to fetch, process, and visualize database results based on user queries Leverage Large Language Models (LLMs) for domain-specific query understanding and optimization Apply data analytics and machine learning techniques to identify workflow bottlenecks and trends Integrate AI models into Flask/Django-based APIs for seamless platform integration Develop KPI-focused dashboards and visualizations for business insights Experiment with prompt engineering for accuracy in query interpretation Document the architecture, workflows, and findings for technical and client-facing use Must-Have Skills: Strong programming skills in Python Machine learning, Deep Learning and Natural Language Processing (NLP) Solid understanding of SQL and relational databases Experience with LLMs (e.g., OpenAI, Hugging Face, Azure OpenAI) Prompt engineering and fine-tuning for LLMs Familiarity with NL-to-SQL frameworks or semantic search methods Knowledge of data visualization (e.g., Plotly, Matplotlib, Dash, Streamlit) Strong debugging and rapid prototyping skills Text-to-Structure transformations (Natural Language → SQL, JSON, etc.) Outcome: A functional AI-powered natural language reporting system integrated into our platform Real-time dashboards mapping performance metrics to client KPIs Technical proof-of-concepts for advanced reporting and insights generation Recommendations for scaling and productizing the solution
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a proactive and customer-focused Business Growth Executive - SaaS to strengthen relationships with our strategic clients across India and international markets, ensure their success with the platform, and drive account growth. The ideal candidate will have strong client management skills, a solution-oriented mindset, and the ability to collaborate across internal teams to deliver a seamless customer experience. Key Deliverables Act as the primary point of contact for assigned key accounts Build and nurture long-term relationships with customers, understanding their business goals and aligning them with our product offerings Ensure customer retention and satisfaction by addressing issues promptly and proactively Identify upsell and cross-sell opportunities and work closely with the sales team to convert them Lead periodic account reviews, performance tracking, and stakeholder engagements Liaise with internal teams (Product, Support, Implementation) to resolve client queries and deliver value Track account health and usage metrics; ensure clients are leveraging the platform effectively Maintain documentation, update CRM tools, and prepare regular status reports Represent the customer voice internally to influence product enhancements and service delivery Required Qualifications 1-3 years of experience in account management, client success, or B2B relationship management, preferably in a SaaS or enterprise tech environment Excellent communication, presentation, and interpersonal skills Strong problem-solving ability and a customer-first attitude Ability to manage multiple stakeholders and coordinate with cross-functional teams Experience using CRM tools (e.g., Salesforce, Zoho) and basic data analysis for account tracking Willingness to travel occasionally for client meetings, expos, forums, and industry events Bachelor’s degree in Business, Engineering, or related field Nice to have: Experience in the CPG, Pharma, or Food & Beverage industry Understanding of packaging/artwork workflows or regulatory compliance software Exposure to global client management
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are seeking an experienced Product Manager to lead the evolution of the ManageArtworks platform. This role is both strategic and hands-on — you will shape the product roadmap, explore and recommend new technologies, and translate market needs into intelligent, user-centric features. You’ll lead proof-of-concepts, drive competitive benchmarking, and work with teams to plan impactful customer demos, ensuring our platform stays ahead of the curve. Key Deliverables Lead the end-to-end product lifecycle — from research and concept development to launch and post-release optimization. Define and execute the strategic roadmap for the ManageArtworks platform, with a focus on AI-driven features, automation, and workflow enhancements. Independently research emerging technologies, tools, and trends, and identify opportunities for product innovation. Conduct customer demos, proof-of-concepts, and pilot programs to validate new features and gather actionable feedback. Collaborate with engineering, design, QA, and customer success teams in an Agile environment to deliver high-quality releases. Understand client workflows across industries (FMCG, pharma, retail, etc.) and design solutions that address both operational efficiency and compliance needs. Monitor product performance metrics, analyze user behavior, and recommend improvements. Stay updated on industry trends, competitor offerings, and regulatory changes relevant to artwork and packaging management. Champion usability and user experience (UX) by ensuring products are intuitive, accessible, and aligned with user needs. Partner with design and engineering teams to deliver a clean, consistent, and aesthetically appealing user interface (UI). Review and refine product copy, labels, and in-app messaging to maintain clarity, accuracy, and professional tone. Desired Candidate Profile Required Skills: 8–10 years of experience, with at least 3–4 years in SaaS product management (enterprise/B2B focus). Proven experience working on complex, workflow-heavy platforms. Strong understanding of AI, machine learning, or computer vision applications in a product context. Expertise in stakeholder management, backlog prioritization, and Agile methodologies. Excellent presentation and communication skills, with a knack for delivering engaging demos to enterprise clients. Analytical mindset with experience in data-driven decision-making. Nice to have: Domain experience in packaging, artwork management, or regulatory compliance. Hands-on involvement in technology evaluation and feature experimentation. Understanding of enterprise-scale integration with ERPs, PLMs, or content management systems.
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Location - T. Nagar, Chennai Experience - 4 - 6 Years Key Deliverables Lead a team of frontend and backend developers to deliver high-quality web applications. Translate application storyboards and use cases into functional applications. Design, build, and maintain efficient, reusable, and reliable code. Drive and participate in code reviews, enforcing best practices and coding standards. Coordinate and ensure smooth flow of job across teams and solve issues faced by developers. Ensure the best possible performance, quality, and responsiveness of applications. Identify bottlenecks and bugs and devise solutions to these problems. Manage development lifecycle through Azure TFS—handling boards, repos, and CI/CD pipelines. Resolve merge conflicts and maintain clean Git workflows. Collaborate with designers, product managers, and stakeholders to ensure smooth delivery. Key Requirements Strong proficiency in JavaScript (ES6+) and frontend architecture. Hands-on experience with React, Redux, RTK Query, and Tailwind CSS. Strong understanding of Vite for frontend tooling. Good grasp of Redux-based API caching and state management. Familiarity with the .NET framework & Web Api. Skill in writing reusable C# code Familiar with various design and architectural patterns. Hands on experience working with Microsoft SQL Servers Solid experience in unit testing using Jest or Vitest. Experience with Azure DevOps / TFS, including repositories, boards, and pipelines. Familiarity with Git workflows, code review processes, and conflict resolution. Good to Have Knowledge of application of AI tools to increase productivity across testing, documentation, design, debugging and training. Experience with Playwright or Cypress for end-to-end testing. Exposure to backend technologies (Node.js, Express, etc.) is a plus. Understanding of accessibility standards and cross-browser compatibility.
You will be representing Karomi, a leading Enterprise SaaS provider, and its flagship product ManageArtworks, which enables 4000 global and Indian brands to manage artwork projects efficiently. Your role as a Key Account Manager (KAM) involves strengthening relationships with strategic clients in India and international markets, ensuring their success with the platform, and driving account growth. To excel in this position, you must possess strong client management skills, a solution-oriented mindset, and the ability to collaborate effectively across internal teams. Your responsibilities will include acting as the primary point of contact for assigned key accounts, building long-term relationships with customers, identifying upsell opportunities, and ensuring customer satisfaction through proactive issue resolution. You will lead periodic account reviews, collaborate with internal teams to address client queries, and track account health metrics to ensure effective platform utilization. To be successful in this role, you should have at least 5 years of experience in account management or client success, preferably in a SaaS or enterprise tech environment. Excellent communication and interpersonal skills, problem-solving abilities, and a customer-first attitude are essential. Experience with CRM tools and basic data analysis, as well as the willingness to travel occasionally for client meetings and industry events, are also required. A bachelor's degree in Business, Engineering, or a related field is necessary. Additionally, experience in the CPG, Pharma, or Food & Beverage industry, an understanding of packaging/artwork workflows or regulatory compliance software, and exposure to global client management would be advantageous. By leveraging your expertise and skills, you will contribute to driving customer success, enhancing product offerings, and maintaining strong client relationships at Karomi.,
ABOUT KAROMI ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Location: Chennai (Full time – Onsite) Duration: 2 months This is a PAID INTERNSHIP OVERVIEW We are looking for a detail-oriented Data Annotation - Intern who will be working with our AI Team and will be responsible for performing quality assurance, providing feedback on annotation tools, and maintaining data privacy. KEY DELIVERABLES: • Manually annotate and label data items • Review and analyse data such as text, images, and videos • Ensure accuracy and consistency in data annotation • Collaborate with machine learning engineers and data scientists • Perform quality assurance to maintain data accuracy • Provide feedback on annotation tools and processes for improvement • Maintain confidentiality and adhere to data privacy guidelines PREFERRED QUALIFICATIONS: • Python Programming • Handling PDFs using PDFPlumber, PyPDF, PyMuPDF • Good understanding of data structures, algorithms, and time complexity analysis • Data handling, manipulation, visualization • Data Annotation Software: Labelbox, SuperAnnotate, Dataloop, V7
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a proactive and customer-focused Key Account Manager to strengthen relationships with our strategic clients across India and international markets, ensure their success with the platform, and drive account growth. The ideal candidate will have strong client management skills, a solution-oriented mindset, and the ability to collaborate across internal teams to deliver a seamless customer experience. Key Deliverables · Act as the primary point of contact for assigned key accounts · Build and nurture long-term relationships with customers, understanding their business goals and aligning them with our product offerings · Ensure customer retention and satisfaction by addressing issues promptly and proactively · Identify upsell and cross-sell opportunities and work closely with the sales team to convert them · Lead periodic account reviews, performance tracking, and stakeholder engagements · Liaise with internal teams (Product, Support, Implementation) to resolve client queries and deliver value · Track account health and usage metrics; ensure clients are leveraging the platform effectively · Maintain documentation, update CRM tools, and prepare regular status reports · Represent the customer voice internally to influence product enhancements and service delivery Required Qualifications · 5+ years of experience in account management, client success, or B2B relationship management, preferably in a SaaS or enterprise tech environment · Excellent communication, presentation, and interpersonal skills · Strong problem-solving ability and a customer-first attitude · Ability to manage multiple stakeholders and coordinate with cross-functional teams · Experience using CRM tools (e.g., Salesforce, Zoho) and basic data analysis for account tracking · Willingness to travel occasionally for client meetings, expos, forums, and industry events · Bachelor’s degree in Business, Engineering, or related field Nice to have: · Experience in the CPG, Pharma, or Food & Beverage industry · Understanding of packaging/artwork workflows or regulatory compliance software · Exposure to global client management
About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a results-oriented Digital Marketing Executive - Campaigns with a strong understanding of marketing fundamentals, consumer behaviour, market dynamics, and lead funnel management. The ideal candidate will have 3–4 years of hands-on experience in planning and executing digital campaigns for B2B SaaS products, with proven expertise in managing budgets, optimizing campaigns for performance, and working cross-functionally to drive pipeline growth. Key Deliverables Performance Marketing: · Plan, execute, and optimize lead generation and brand awareness campaigns across LinkedIn and Google Search Ads. · Improve ROI and CPL through precise audience targeting, ad creative testing, and bid optimization. · Align campaigns to buyer journeys and ICP profiles. Marketing Strategy & Campaign Execution: · Develop monthly and quarterly campaign plans in line with marketing and business goals. · Deep understanding of consumer behaviour and decision-making patterns to craft high-performing campaigns. · Own campaign budget planning and allocation, ensuring maximum efficiency. CRM, Email & Lead Management: · Manage HubSpot workflows, drip campaigns, and lifecycle nurturing journeys. · Segment and score leads to improve MQL to SQL conversion. · Ensure proper handover of MQLs to the sales team with clear tracking. SEO & Web Traffic Growth: · Conduct keyword research and implement SEO best practices to boost organic visibility. · Collaborate with content teams to build keyword-driven blogs, landing pages, and backlinks. Market Understanding & Insights: · Monitor market trends, competitor activity, and buyer behaviour to adapt campaigns and messaging. · Leverage insights to position the product effectively and refine GTM strategies. Analytics & Reporting: · Track and report campaign performance via GA4, HubSpot, and Looker Studio. · Share weekly performance reports, highlighting wins, gaps, and optimization recommendations. Cross-Functional Collaboration: · Partner with Sales, Design, Product, and Content teams to ensure integrated campaign execution. · Contribute to landing page optimization, event promotion, and product marketing initiatives. Required Qualifications · Bachelor’s degree in a related discipline. An MBA in Marketing will be an added advantage for this role. · 3–4 years of proven experience in B2B digital marketing, preferably in a SaaS environment. · Strong understanding of marketing fundamentals, buyer psychology, and market segmentation. · Hands-on experience with LinkedIn Ads, Google Ads, HubSpot, and GA4. · Analytical mindset with the ability to present insights and influence decisions. · Experience in managing marketing and campaign budgets. Nice to have: · Knowledge of tools like SEMrush, Ahrefs, Google Search Console and Factors.ai. · Experience in building webinar campaigns or event-based campaigns.