Implementation Analyst (Intern)

What is the role be like?You will work within the professional services team to implement products for clients on the cloud.Working with a Project Manager you will complete project tasks in the areas of implementation, SQLReporting, and quality assurance.Shift Timing – 1:30 PM – 10:30 PM If required need to support for Night Shift.

Responsibilities

Implementation:

You need to be able to gather customer’s requirements and perform hands-on configuration of products to meetclient needs.You will need to be able to clearly understand conceptualize, document and execute project plans and managedocument repository for customers.Assist in documentation of the project and client-related activities.Participate in client support activities upon escalation of more complex investigative support issues to yourteam.Excellent mathematical/statistics skillsWorking knowledge of programming languages/concepts, Ability to write and understand pseudo-codes.

Quality Assurance

As part of the implementation process, you will need to perform quality assurance prior to delivery to clients.You will assist in the development of bespoke test plans that will allow you to determine if the softwareconfiguration and data are correct for the client’s specific use cases.You will participate in defect finding, logging defects, defect verification and preparing Implementation/QA testplans.SQL & ReportingWorks with clients and internal teams to gather and define reporting needs.SQL Query Tool experience.Create efficient standard and custom reports utilizing data from multiple tables by leveraging SQL queries, pivottables, statistical formulas, lookups, functions.