IJP - Associate Director - Vendor Management (Control Verifications)

Company: Mercer

Description:

Marsh McLennan is seeking candidates for the following position based in the Gurgaon office

Associate Director- Control Verification (Level F)

No of Openings - 1

Location - Gurgaon

Last to apply - 2025

We are looking to hire a highly skilled and motivated Associate Director -Control Verification is responsible for both the day-to-day operations of the Vendor Control Review Program and its continued expansion to new regions throughout the globe. This position will report to the Vendor Control Review Program Director and will collaborate closely with Business Management, Vendor Management, and Technology to evaluate the control environments for vendors receiving sensitive data and providing critical services.

What is in it for you?

• Medical insurance, Personal Accident insurance, Group Term life insurance
• Holidays (As per the location)
• Hybrid working environment.
• Shared transport (Provided the address falls within the service zone)
• Career development opportunities and access to our internal learning resources and skill development programs
• Work in an international and energetic environment with a fast pace, exciting, and friendly culture
• Work with interesting emerging technologies such as AI and RPA

We will count on you for:

• Lead and coordinate meetings with Vendor Relationship Owners to ensure their understanding of program requirements and timely provision of documentation.
• Be the primary Control Verification contact for regional leadership both in day to day communications, business working groups, and in standard governance meetings
• Document, understand, analyze, and assess our vendor control environments.
• Complete reviews of vendor issued audit reports in a timely, accurate, and complete manner.
• Develop metrics related to our vendors financial position and control environment to be shared with global and regional leadership.
• Serve as a subject matter expert (SME) in the controls we expect to see in place with our vendors.
• Advise business partners on the implementation of contractual protections and complementary controls to mitigate vendor risk as gaps in vendor controls arise.
• Support Control Verification Colleagues in the review process and act as a point of escalation for both business contacts and within the Risk & Controls team, as necessary.
• Support quarterly risk reporting relevant to Vendor Management Control Verification.
• Discretion to assess, consult and provide guidance on matters of risk management

Staffing & Program Coordination:

• Support expansion of the Control Verification program into the Asia Region including Onboardings, Report Reviews, Subservice Organization Monitoring, Financial Wellness, and governance.
• Leads the development & training of the GSD resources, setting a tone of professionalism and competence, which has the four colleagues assessed as the more proficient resources in the GSD Risk & Controls Team.
• Monitor the work of the GSD team to ensure that the Vendor Control Review Program is completed for the vendors that meet program criteria.
• Manages workflow and workload across the Vendor Control Review Team. Set prioritization of work as needed.
• Support ongoing migrations from current program activity to the M-Trust platform.
• Facilitate the creation and maintenance of documentation related to team processes, procedures, and best practice. Ensure program documentation is up to and current.
• Plan, organize, and facilitate bi-weekly meetings with the GSD Team to discuss topics relevant to the vendor control review program, work progress, goals, and challenges.
• Partner with Vendor Management and Vendor Risk team resources to deliver the Control Verification program and support the expansion efforts where possible.
• Perform final peer review of onboarding and report review project plans across all regions and businesses.
• Support reporting efforts and governance related activities.

Note: Applicants will need to work during standard working hours in the EMEA time zone .

What you need to have:

• Graduation/post-graduation in any stream
• 13+ years overall experience with 8+yrs of progressive experience in Vendor Risk / Vendor Due Diligence/ TPRM for a global organization working with vendors in US / Europe / Pacific
• Demonstrated ability to plan, manage, and execute projects/audit while ensuring deliverables and specifications are met.
• Excellent technical, analytical, critical thinking, problem solving, interpersonal, and communication skills.
• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.
• 3+ year experience of having directly managed teams 5-6 Members
• Ability to independently communicate & present to senior management
• Demonstrated ability to plan, manage and execute projects while ensuring deliverables and specifications are met.
• Strong knowledge of MS Office Suite, specifically Excel and Word
• Experience independently managing multiple projects at one time, including the ability to plan, assign tasks, and evaluate and report on progress toward objectives
• Strong project management skills: ability to model desired work values and practices for other team members and create a team setting that encourages both individual and team accomplishments.
• Critical thinker with a solution driven mind-set
• Ability to work independently and initiate and lead projects with senior stakeholders while at the same time being an effective member within a team environment
• Proven self-starter with ability to work independently and coordinate with remote teams
• Strong organizational skills and the ability to meet tight deadlines for deliverables
• Excellent interpersonal skills and demonstrated ability to work effectively in a team environment
• Sound professional judgment with an in depth understanding of controls and audit techniques

Education:

• Graduate

Eligibility:

• Minimum 13+ Years experience overall
• Minimum 12 months experience as Senior Manager / Associate Director
• Should have at least On-Track or equivalent rating in last appraisal.
• Should not be under any Performance Counselling Plan or had any official Disciplinary action within the last 3 months.
• Should not have applied for any other IJP within MMGS within the last 3 months.

What makes you stand out?

Preference given to candidates holding one or more of the following:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) is strongly preferred.
• Experience with Third Party Risk Management (TPRM) .
• Strong leadership skills: ability to model desired work values and practices for other team members and create a team setting that encourages both individual and team accomplishments.
• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.
• Project Management Skills - Ability to manage a project, sound organization and time management skills.
• Experience independent applying professional judgement in the assessment of controls and audit techniques.
• Ability to provide compelling and sound explanations of audit findings to aid in mutual agreement of audit conclusions.
• An ability to ask clear, concise questions to arrive at conclusions quickly.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Disclaimer

• Please note that the relocation assistance shall not be provided for the said position
• Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone
• Mention your employee id and official email address in the resume

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.