ICRE/BACKEND Professional

M&N Motors

0 - 3 years

2 - 5 Lacs

rajahmundry tanuku

Posted:9 hours ago| Platform:

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Skills Required

lead generation customer relation executive report generation backend relationship building cre crm management sales support customer interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities of a Customer Relationship Executive (CRE):Customer Interaction:Responding to customer inquiries via phone, email, or in-person, addressing concerns, and providing solutions
Relationship Building:Establishing rapport with customers, understanding their needs, and fostering loyalty
Sales Support:Assisting with sales activities, such as lead generation, product information, and closing deals
Problem Solving:Identifying and resolving customer issues, escalating complex problems to the appropriate department, and ensuring timely resolution
Feedback Collection:Gathering customer feedback through surveys, calls, or other channels to identify areas for improvement
CRM Management:Maintaining and updating customer information in the CRM system
Reporting:Generating reports on customer interactions, satisfaction levels, and other relevant data

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