Human Resources Specialist

As an HR & Customer Relations Associate at Nook & Corner, you will play a crucial role in managing HR processes, employee relations, and customer support activities efficiently. This fully remote position requires you to be proactive, responsible, and passionate about people operations. **Key Responsibilities:** **Human Resources Responsibilities:** - Assist in managing employee relations and conflict resolution - Support recruitment processes, including sourcing, screening, and onboarding - Maintain HR databases, employee records, and documentation - Assist in developing and implementing HR policies and procedures - Coordinate training, orientation, and internal communications **Customer Relations Responsibilities:** - Provide customer support across calls, emails, and online channels - Handle customer inquiries with professionalism and empathy - Coordinate with internal teams to resolve customer issues efficiently - Maintain logs of interactions and ensure accurate updates in CRM - Follow up with customers to ensure satisfaction and retention **Qualifications Required:** - Bachelors degree in Human Resources, Business Administration, or related field - Strong communication and interpersonal skills - Ability to handle both employee and customer queries with clarity and confidence - Proficiency in MS Office and familiarity with HR/CRM software - Strong organizational and multitasking abilities - Ability to work independently and collaboratively in a remote setup - Prior experience in HR or customer service is an added advantage At Nook & Corner, we are a fast-growing service-focused organization dedicated to delivering high-quality operations, seamless customer experiences, and strong employee support. Join us in our commitment to excellence and make a difference in HR & Customer Relations. Apply now by sending your updated resume to hr@nookandcorner.org.,