Human Resources Manager (Hospital experience)

Job Description:

We are seeking a Human Resources Manager for our hospital in Mumbai. This is a key individual contributor role within the Human Resources function, suited for a self-driven, result-oriented professional. The ideal candidate will have prior experience in Spine and should be proficient in managing day-to-day HR operations in a fast-paced hospital environment. The role demands strategic thinking, a people-first approach, and the ability to support healthcare staff through optimized HR services.

Key Responsibilities:

• Workday Transactions Management:
• Handle employee onboarding, ID creation, profile maintenance, job changes, and terminations in Workday for clinical and non-clinical hospital staff..
• Collaborate with Alight onshore teams and internal stakeholders to resolve system/tool issues promptly.
• Ensure 100% SLA compliance for all HR transactions.
• Employee Support & Query Resolution:
• Address HR-related queries and escalations from medical, paramedical, and administrative staff.
• Deliver prompt, empathetic, and effective resolutions while enhancing employee satisfaction.
• New Hire Onboarding:
• Conduct HR onboarding sessions for new hospital staff ensuring smooth integration into the hospital environment.
• Schedule and manage check-in calls to monitor engagement during the initial employment period.
• Data Management & Reporting:
• Publish accurate and timely weekly/monthly dashboards for HR metrics relevant to hospital operations.
• Maintain data for internal/external audits and assist in HR audits across departments.
• Policy & Compliance:
• Regularly review and update HR policies specific to healthcare regulatory requirements.
• Ensure policies are communicated and adhered to across nursing, clinical, and support departments.
• Lead quarterly audits to verify HR compliance in healthcare operations.
• Process Optimization & Stakeholder Collaboration:
• Partner with department heads and hospital administration for workforce planning and engagement.
• Focus on enhancing the hospital workforce experience through innovation and responsiveness.

Required Skills & Competencies:

• Strong communication skills – written and verbal, with hospital workforce sensitivity.
• Effective in consulting and influencing stakeholders at different hospital hierarchy levels.
• High empathy quotient and problem-solving skills, particularly in critical care and emergency environments.
• Analytical mindset with the ability to manage sensitive data confidentially and accurately.
• Familiarity with HR tech platforms (especially Spine) and hospital workflows.
• Compliance and audit-focused with an understanding of healthcare regulations.

Qualifications:

• Graduate or Postgraduate in any discipline (HR specialization preferred).
• Relevant HR operations experience, preferably in a hospital setting.
• Experience in Spine HR software is mandatory.

Job Type: Full-time

Pay: From ₹35,000.00 per month

Benefits:

• Provident Fund

Experience:

• Hospital: 2 years (Required)

Work Location: In person